#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(307)685-4702

Rental Center

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1105 E Boxelder Rd

Gillette, WY 82718

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Customer Store Reviews

  • 4.6 out of 232 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (232)
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Showing 1-30 of 232 reviews
Great help!!
Thank you Jocelyn for helping us so much in matching our paint with our cabinets. Thank you Tara for being a big part of getting all our new cabinets for our new kitchen. Thank you Kylee for working so hard on a difficult return I had. Never stopped working hard for us. Here’s a pic of all the hard work we’ve done & HD workers helped us create.
by
    • Recommended
    Preferential treatment to "Pro" customers
    Home Depot has their Handicapped parking way out in the middle of the parking lot. They have their "Pro" parking spots right in front of the door. When I emailed Customer Service to point this out the person that replied said I was wrong and their handicapped parking is closer that their Pro parking. Evidently she thought I was either stupid or blind. I will only shop at Home Depot when it's the last option.
    by
      Great tools and love the sales. Plus the clearance shelf is the best
      I was very pleased with this purchase and rhe product was on sale to boot. Im a frequent shopper at this store in Gillette. They are a good crew
      by
        • Recommended
        Abel is fantastic at his hob
        Helped us find a receipt for a purchase that was 10 months old.
        by
          • Recommended
          Top Not h Customer Service
          Joey is by far the most honest, friendly and helpful appliance specialist I have ever done business with. I will go back and deal with him for all my future appliance needs.
          by
            • Recommended
            Employees
            Every time I go to the local store I am greeted throughout the store and asked if we need help. It is always a nice shopping experience they are great.
            by
              • Recommended
              Snow Blower Purchase
              I live in Sheridan and ordered a snow blower that was only available through the Gillette store. Don, the Manager, and his staff went out of their way to get the item to me in one day. In fact, Don personally delivered the snow blower to Sheridan so we could get it before the storm hit; service like this was not expected and very much appreciated.
              by
                • Recommended
                Good People
                Good people make a store what it is. You have a good bunch! Corporate decisions to go green on lawn care products is a costly mistake and make no sense in rural America. Terrible decisions made by the Home office should not reflect on the employees or customers of Gillette, Wyoming. Tom Murphy Former Mayor of Gillette, Wy
                by
                  • Recommended
                  Home Depot
                  Love this store. Everyone is very helpful and in great spirit.
                  by
                    • Recommended
                    Great store
                    I bought cellular blinds and they were a long (my error) but drove a little over 100 miles one way to have them trimmed. Staff was very helpful however blind cutter is inoperable due to waiting on parts. So trip was a bust and no word on when it be repaired. Was disappointed. Gillette is the closest store to us. Would like to see a Home Depot in Rapid City SD.
                    by
                      • Recommended
                      Employee Excellence
                      The employee that was helping me was an army veteran. I noticed the tattoos on his arms and he wore a kilt. He went over and above to help me with the complicated order.
                      by
                        • Recommended
                        Excellent customer service
                        Valerie took me right to what I was looking for! All associates were friendly!
                        by
                          • Recommended
                          Great store and prices
                          Reasonable prices and nice service
                          by
                            • Recommended
                            Friendly service
                            Costumer service employees provide good service while went to pick my online order
                            by
                              • Recommended
                              Awesome employees
                              We have been shopping at our hometown home depot since they opened in Gillette. I have never been disappointed with our shopping experiences during our renovations or other home improvement projects. Always great employees to help when we have questions or to help load a trailer with lumber.
                              by
                                • Recommended
                                Product availability is important but great people make the difference
                                We always find what we're looking for at Home Depot. The employees at this store are always super helpful & knowledgeable. Never a problem. Always a positive experience because the people make the difference.
                                by
                                  Super Service
                                  I had the best help from an employee, that helped me pick a new fridge.. showed me discounts, and warranty .. I won't name the company but it starts with a L and ends with a G..These fridges have issues..(3 bad in less than 11) years, so I went with a diffent brand.. with all the options I wanted.. she made it easy as possible to have it ordered & delivered to my home..
                                  by
                                    • Recommended
                                    Great service
                                    Stacy is great and needs a raise
                                    by
                                      • Recommended
                                      EMPLOYEES ARE HELPFUL
                                      The employees at the Gillette store are always helpful and kind. The store also has an excellent, healthy plant selection.
                                      by
                                        • Recommended
                                        Friendly Clerk
                                        My husband and I are updating our home and have made several trips to our local Home Depot. I like the quality and variety of the products they offer. Home Depot remains our go-to when shopping for our home. Each time we have been greeted and assisted by a clerk named Kelley. She was very approachable. I appreciated her friendly smile and her willingness to help us.
                                        by
                                          • Recommended
                                          Kitchen
                                          Tara Was extremely helpful and understanding
                                          by
                                            • Recommended
                                            Best Home Depot in the country!
                                            I have been to many HomeDepot stores across the US and the Gillette Wy store is one of the best i have been in, all because the store is clean, organized and most importantly the staff are friendly and willing to help all the time!
                                            by
                                              • Recommended
                                              Very helpful staff
                                              I was looking for something in the construction area and the gentleman was very helpful. I didn’t catch his name! Stacy was at the self checkout and she did all the work checking me out! Appreciate the fact that she didn’t have to but was more than willing to help me and others in the “self” checkout
                                              by
                                                • Recommended
                                                Gots everything
                                                Home Depot is doing a fabulous job selling name brand products. It’s nice to have a store open for as long as it is where you can find almost anything and have so many options.
                                                by
                                                  • Recommended
                                                  Best of the Beast
                                                  I have always had the best customer service at this store. Always friendly helpful staff that goes above and beyond!
                                                  by
                                                    • Recommended
                                                    Amazing team members
                                                    Thanks to Heather and Travis they made our whole day
                                                    by
                                                      • Recommended
                                                      Paint and appliances
                                                      i love the Behr paint great coverage we have a LG stove that has all the bells and whistles and a air fryer works excellent
                                                      by
                                                        • Recommended
                                                        customer service done right
                                                        This store has outstanding customer service. . knowledgeable and personable service.
                                                        by
                                                          • Recommended
                                                          Great Store
                                                          The electrical and plumbing areas are top notch in both knowledge and service.
                                                          by
                                                            • Recommended
                                                            Staff like Mary Poppins
                                                            I had been in the store with my children for a while. They were beginning to get rowdy as most young children do and the cashier I had was full of patience and understanding. Yara was our cashier. She helped me complete my check out faster so I could tend to my children as well as asked permission to give my young ones a pep talk. With my permission she spoke with them at their level. Yara was able to get them to settle down and listen. She had wise words, calm tone and demeanor and was very inspirational. Yara is an ideal adaptation of the creation of Mary Poppins! I absolutely adore her and loved all she did! Thank you for finding a person like this! We need more people in the world like Yara! Her business appropriate actions were also fantastic and I couldn't have asked for someone better to be there in that time! If there were such a thing as tips in this line of business, she'd be making bank for her actions and great people person skills! Yara, you deserve a raise in my opinion! Keep at it!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 232 reviews

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