#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(203)281-5262

Rental Center

(203)281-5268

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1873 Dixwell Avenue

Hamden, CT 06514

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Customer Store Reviews

  • 4.6 out of 482 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (482)
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Showing 1-30 of 482 reviews
store was very clean and the and the assistance that i got was very helpfull and checking out as...
store was very clean and the and the assistance that i got was very helpfull and checking out as well was helpfull.
by
  • Verified Purchase
  • Recommended
The store has staff that is very helpful. If they don't know the answer to your question they wil...
The store has staff that is very helpful. If they don't know the answer to your question they will find a person who can help you. Very friendly staff.
by
  • Verified Purchase
  • Recommended
John from plumbing very helpfull
John from plumbing very helpfull
by
  • Verified Purchase
  • Recommended
Great Store
Great Store
by
  • Verified Purchase
  • Recommended
I have found that the workers are very friendly and helpful and very painted
I have found that the workers are very friendly and helpful and very painted
by
  • Verified Purchase
  • Recommended
Great store. Recently added promotions and sales actually attract more customers to this store. W...
Great store. Recently added promotions and sales actually attract more customers to this store. We have had an amazing shopping experience at this location, especially given the fact it was on the eve of Thanksgiving. Employees have done a really excellent job, helping us to assemble a nightstand and being very responsive to our needs. We will continue to remain loyal customers of this store in the future.
by
  • Verified Purchase
  • Recommended
The store is always clean, supplies are always easy to find and the employees are always very hel...
The store is always clean, supplies are always easy to find and the employees are always very helpful
by
  • Verified Purchase
  • Recommended
John and Javier provided exceptional service. They walked my wife and I through the thermostat op...
John and Javier provided exceptional service. They walked my wife and I through the thermostat options, discussed the installation process, and tracked down the best option for our family (it was in the back). I could have ordered something online, but I didn't because I needed to talk to someone that had knowledge about replacing a thermostat. The expertise of these two associates should be commended.
by
  • Verified Purchase
  • Recommended
Pleasant and helpful staff. Sometimes inventory is lacking, therefore, 4 out of 5 stars.
Pleasant and helpful staff. Sometimes inventory is lacking, therefore, 4 out of 5 stars.
by
  • Verified Purchase
  • Recommended
Store very clean, if I needed assistance there was someone close by to help, cashier Denise, was ...
Store very clean, if I needed assistance there was someone close by to help, cashier Denise, was very friendly and polite., I also found what I was looking for
by
  • Verified Purchase
  • Recommended
We usually find whatever item we need at this store and always find the employees very helpful an...
We usually find whatever item we need at this store and always find the employees very helpful and pleasant. The store is always well stocked and clean and employees are always smiling and willing to take you to an isle where the item you are looking for would be found.
by
  • Verified Purchase
  • Recommended
The associates at this store are always knowledgeable and professional. Angelica in particular wa...
The associates at this store are always knowledgeable and professional. Angelica in particular was great!
by
  • Verified Purchase
  • Recommended
As a rehab contractor and professional home flipper -- the team at the hamden home depot consiste...
As a rehab contractor and professional home flipper -- the team at the hamden home depot consistently exceeds my expectations by offering superior service and professional assistance that has yielded max ROI for my business. THANK YOU!
by
  • Verified Purchase
  • Recommended
Each time I have gone to this store over the past 3 years I have encountered employees who, wheth...
Each time I have gone to this store over the past 3 years I have encountered employees who, whether they were in that specific department or not,have been willing to try and help me find what I need or figure out what to do. I have yet to leave the store without a remedy to my problem.
by
  • Verified Purchase
  • Recommended
The staff was friendly and there was no line at the register. Easy in and out. Denise, my cashier...
The staff was friendly and there was no line at the register. Easy in and out. Denise, my cashier, was wonderful. A true asset to the Home Depot team. After a long, exhausting day, she perked me up and made me laugh. The true essence of "customer service" is lost on Millenials. Denise is a star
by
  • Verified Purchase
  • Recommended
Very clean neat store. Store associates are very friendly and helpful throughout the store. As ...
Very clean neat store. Store associates are very friendly and helpful throughout the store. As I walked, I encountered at least 3 employees whom asked if I needed help or found what I was looking for, from the front door to the check out. Thank you! DG
by
  • Verified Purchase
  • Recommended
Very pleased with the store #8473. Staff is most helpful, cooperative and friendly to deal with ...
Very pleased with the store #8473. Staff is most helpful, cooperative and friendly to deal with and knowledgeable. The quality of goods sold is generally quite good. the store is clean. Help is easy to obtain when needed. Visiting the store is a pleasant experience.
by
  • Verified Purchase
  • Recommended
If you want thoughtful help in any department, ask for Darren. In general, all employees, with wh...
If you want thoughtful help in any department, ask for Darren. In general, all employees, with whom I have I have been in contact have been friendly and willing to help. I separate Darren in terms of his range of knowledge and ability to analyze a problem.
by
  • Verified Purchase
  • Recommended
The young African American lady at the paint counter was exceptional. She was knowledgeable about...
The young African American lady at the paint counter was exceptional. She was knowledgeable about paint and paint products and the type that worked best for my project. She was also very patient. I wish I had her name. Listen up Ms Soto, Manager-time I was there was 2-3 PM on Sunday, 9/17/17.
by
  • Verified Purchase
  • Recommended
Tidy, well stocked store, friendly staff. We found the products we were looking for very quickly.
Tidy, well stocked store, friendly staff. We found the products we were looking for very quickly.
by
  • Verified Purchase
  • Recommended
This store is a good store and a fun place to shop. Anytime you walk in there are several new dis...
This store is a good store and a fun place to shop. Anytime you walk in there are several new displays that catch your eye and make you all the more want to be there. Its both fun and interesting to check out what the store has to offer, either on a weekly or even daily basis.
by
  • Verified Purchase
  • Recommended
I had a great transaction with a cashier named Denise. She was extremely nice, helpful, a pleasur...
I had a great transaction with a cashier named Denise. She was extremely nice, helpful, a pleasure. Please let her know.
by
  • Verified Purchase
  • Recommended
Rocina in the paint department was especially knowledgeable and helpful!
Rocina in the paint department was especially knowledgeable and helpful!
by
  • Verified Purchase
  • Recommended
Every time I have had an issue with something that I have bought whether it was my washer and dr...
Every time I have had an issue with something that I have bought whether it was my washer and dryer my new living room carpeting and my new stove the managers were always there to help me and solve any issues that were bothering me and I'm very grateful for that thank you very much
by
  • Verified Purchase
  • Recommended
Much more friendlier and courteous than many other stores especially NORTH HAVEN!
Much more friendlier and courteous than many other stores especially NORTH HAVEN!
by
  • Verified Purchase
  • Recommended
STAFF WAS HELPFUL AND THE PLACE WAS WELL ORGANIZED.
STAFF WAS HELPFUL AND THE PLACE WAS WELL ORGANIZED.
by
  • Verified Purchase
  • Recommended
At The Home Depot, Hamden Branch, the products are well displayed and you can easily find your ne...
At The Home Depot, Hamden Branch, the products are well displayed and you can easily find your needs. Signage are very clear and can be clearly seen at any distance. Employees are consistently friendly and ready to help throughout the store.
by
  • Verified Purchase
  • Recommended
Beagle + Bargain
I was able to bring my furry friend with me to the garden center at the Hamden Home Depot, where I was given excellent customer service and left satisfied with my purchase.
by
    GREAT CUSTOMER SERVICE AND THE STORE WAS CLEAN AND NEAT
    GREAT CUSTOMER SERVICE AND THE STORE WAS CLEAN AND NEAT
    by
    • Verified Purchase
    • Recommended
    Entered the store, no greeting, no acknowledge, no assistance. I was looking for window decor ( b...
    Entered the store, no greeting, no acknowledge, no assistance. I was looking for window decor ( blinds ), went through several isles until found what I was looking for. Waited 10 minutes for assistance, no employees in that section. Went to first cash till, asked for help. They addressed it on the store audio system. Waited for another 15 minutes. No help came. I was already leaving, when I saw an employee and asked for help. I told him that I have waited more than 20 minutes. He asked me: " what do you need?" Hahaha! Definitely needs more training on customer service. Finally at the end, there was a product specialist who helped me with my request. If I was not in hurry to get this product, I would never buy it from this store. I have to mention that cashier ( Denise) was very well trained in customer service, connecting, closing the sale. That was the only positive part in my shopping experience. I also have to mention, that this was my. First visit and you know what they say: first impression gives you a full picture of the store.
    by
    • Verified Purchase
    Showing 1-30 of 482 reviews

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