#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(845)774-0404

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

254 Larkin Drive

Monroe, NY 10950

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Customer Store Reviews

  • 4.6 out of 380 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (380)
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Showing 1-30 of 380 reviews
Very pleasant store visit
The associates in the store were so pleasant and very helpful, I find that very rare in stores I shop in. I will definitely shop at home depot in Harriman Ny. again and I will also recommend this store to my family and friends.
by
  • DIY
  • Recommended
Monroe NY Store Poorly Staffed
I visited the store on a Thursday at 10:30am. It took over 25 minutes waiting in line at the paint counter to get two gallons of paint mixed. Then, I waited nearly 20 minutes for an associate in the flooring department to help me get a quotation for an installation. There were other associates walking about but none could help in these two departments. Meanwhile, they have a guy standing by the front door simply greeting incoming shoppers (anti-theft strategy). All of this took over two hours to complete. The store is understaffed or the staffing is very poorly planned. Oh, the people who eventually helped were very nice but it was clear they recognized the staffing problem.
by
  • DIY
LOVE THE STORE
LOVE THE STORE ! PEOPLE THAT WORK THERE ARE VERY HELPFULL THANKS AGAIN.
by
  • Pro
  • Recommended
Shopping at Home Depot
The store is nicely organized and makes the shopping experience an enjoyable one. I like that there is a a variety of products to choose from with varying prices.
by
  • Pro
  • Recommended
Nice Quiet Home Depot experience
great Home Depot very quiet not packed like others.
by
  • DIY
  • Recommended
Great Store
Good Store! Great experience Helpful store personal..
by
    • Recommended
    GREAT CUSTOMER SERVICE
    EVERYONE WAS HELPFUL , I WAS THANKED BY THE CASHIER AND I HARDLY BOUGHT ANYTHING !
    by
    • DIY
    • Recommended
    store experience
    I visited the store with a specific need in mind. I needed help from the service desk to help me find out the number of bags of mulch I would need to cover a large area.They were very helpful and we were able to figure out the number of bags,set up a delivery date, and pay for the items in a short amount of time.Visit successful!
    by
    • DIY
    • Recommended
    Great Store but Garden Center a Little Cluttered!
    We love shopping the Garden Center at Home Depot. The aisles in this garden center were a little cluttered so I could not move my large cart up and down the aisles. Other than that they have a large selection of plants and flowers and some very good sales.
    by
      • Recommended
      great customer service
      gus went gave me great customer service-on 5/11/15
      by
        • Recommended
        Products in stock! Great store!
        Came in and bought a weed trimmer, luckily one left on sale that I wanted!
        by
        • DIY
        • Recommended
        Very helpful store, easy to shop
        store was clean easy to shop there, associates were friendly and very helpful.
        by
        • Pro
        • Recommended
        Thank god!!!!!
        The store associate was very good !!!!! Thank god!!!!! Didn't know which drill to buy but it was an easy choice thank god to the associate!!!!
        by
        • DIY
        • Recommended
        Typical experience
        Typical Saturday afternoon shopping experience, lots of shoppers, store was clean and staff friendly and helpful.
        by
          • Recommended
          Service with a Smile
          Every time we come into this store we are always greeted with a smile and asked if they can help us. The store is clean, but has a lot of things to move around. I have balance issues and have to be careful when I am in the aisle. I always find something that would look good in my renovation or landscaping. Overall I give Home Depot 4 stars for their Expertise/Kindness to their customers. Keep up the Good Work.
          by
          • DIY
          • Recommended
          Very Helpful Associates!
          I stopped to buy a male plug for a 220V electrical cord. Two associates helped me find exactly what I needed. Both knew where things were in the store and both knew details about the items on the shelves. They were very helpful in getting me what I needed and on my way.
          by
          • DIY
          • Recommended
          Great
          I like it I try to go there every week I can find everything I want
          by
            • Recommended
            need more organic plants
            Love coming to this store every spring to buy flowers and vegetable/fruit plants. I would like to see more organic/non-gmo plants in the store.
            by
              • Recommended
              high passion environment
              the store is hi end by the same time that they also are very low in cost that is unusual Thanks Much
              by
              • Pro
              • Recommended
              Store Friendliness
              Most of the employees in this store are very friendly and helpful. I was especially impressed with the cashier in the Outdoor Gardening Section this afternoon (4/24/2015). Her name is Pamela. I think she is new and will be a great asset to this store.
              by
                • Recommended
                My favorite store
                Some women go to TJ MAxx, I'd rather be in Home Depot, strolling around, looking for items for my many household renovations.
                by
                • DIY
                • Recommended
                Great clean store, You can find everything you need at home and outside, & Good prices
                Great clean store, You can find everything you need at home and outside, & GOOD prices
                by
                • Pro
                • Recommended
                Things have changed for the better at the Harriman store.
                I've avoided Home Depot for the last few years because I could never find what I needed & couldn't find associates to help me. Gave them another chance last week & was happily surprised with my experience. I visited there 4 or 5 different days last week & received great service each time, especially at the Service Desk where an associate named Farrah fixed my problems & was extraordinarily patient with me when I got confused. I had never ordered on-line before & picked up at the store & had several different orders, which I mixed up. Farrah patiently sorted things out for me, without losing her smile. It was much easier to find associates on the floor who knew what they were talking about. The only problems I really have is that they ran out of stock on popular items that were on sale in the garden department. Home Depot should be able to anticipate what items they need to increase their stock on. I will definitely shop there again.
                by
                • DIY
                • Recommended
                Fair store experience
                Everything was clean and well organized, only complaint was the lack of willingness for an associate to help.
                by
                • Pro
                • Recommended
                Nice associates BUT NEED MORE OF THEM
                nICE STORE, REALLY GOOD HELPFUL WORKERS but not many of them around. Another customer adn i stood in the same isle after calling for help for some time.
                by
                • Pro
                • Recommended
                Very helpful
                We just purchased a new grill and the staff was fantastic.
                by
                  • Recommended
                  More training needed in the paint dept.
                  Associate excelled in ego, not product knowledge!.
                  by
                  • Pro
                  • Recommended
                  Professional and Helpful Associates
                  The staff were friendly, available and helped me get in and out quickly as I was on a time crunch. Great Service!
                  by
                    • Recommended
                    Can use improvement
                    Some times it's kind of hard getting help from the associates, some are friendly and some friendly and helpful as well, so is a luck of the draw who you are going to get to help you.
                    by
                    • DIY
                    • Recommended
                    Got what I needed and more.
                    Sales associates are very nice and very helpful. I usually find what I need, or find some new innovative product which makes the job easier. Prices are good and lines move quickly. Overall good experience..
                    by
                    • DIY
                    • Recommended
                    Showing 1-30 of 380 reviews

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