Reviews for Houston Hwy 290 #6525

Store was clean and organized with helpful and knowledgeable employees

Terrible customer assistance. I went to pay for my item and every register except one at self checkout did not accept cash. I asked the one cashier if he did and all he says was “yeah.” He did not greet me nor tell me how much I owed. I had to ask him how much I needed to pay. He gave me change and my receipt but did not offer to put my item in a bag. I had to ask him for one. He just nodded and I had to bag my own item. He didn’t say thank you. I rushed him a good day and he said nothing. Good customer service is what brings people back and helps the store to make its annual plan. I won’t be back.

Store is clean And good service

Over the years this location has consistently been one of my favs. Employees are more than willing to stop and help a customer out. They're all very kind and considerate and actually give me an impression that they genuinely want to help.

Cashier was very friendly and helpful and not at any point disturbed by my phone sell because on my end of the deal it takes for ever to get a PO from my office

This store is very organized, I’m glad I stay near to come to this store when I need supplies for my own. The workers here are very firm on their jobs

pedro had awesome customer service

I love this store everyone is always so helpfull

Some employees look like tired.

the cashier was really nice and fast. ifound everything I need

VERY FRIENDLY EMPLOYEES WITH GREAT ATTITUDES!!!

Store is clean and staff extremely friendly and hard working!!! Everyone was on the move and great morning spirits.I would definitely recommend shopping here :)

good. Pedro is very helpful

I had an excellent experience with every employee that I had contact with. They were all busy working when I approached them for help and they stopped and helped me find what I was looking for. I had lumber cut at no charge and it was performed in a quick and professional manner. Great Job Store #6526!!!

Decent store. No issues. I've only had good experience with the staff on the isles, check out and in Customer Service. Generally the store has pretty much everything I've needed. The only lacking thing is the Lumber yard, where I have had a hard time finding hardwoods for projects. Store is clean. Assistance on the aisles is generally pretty good, when you can find staff, but that's the same at just about every Home Depot. All associates have been nice in my interactions with them.

This location has better security in parking lot than for example Loop 610/ Shepherd where I have seen crime in broad daylight.

"Shopping for items you need plus items you didn't even know about at HOME DEPOT can be lots of fun. GREAT values, prices, service and return policy". .

It's always a great experience going into Home Depot the workers are very knowledgeable polite a friendly A-1 service

Jason in the paint department did a great job for us even being busy

you need to let go the ones that dont help the people dont even ask and keep people like Jackie and the other one in garden that helps with the plants her name is oh cant remember but she is so helpful

Clean store and well stocked but has the worst employees especially the young men by lumber area.

The customer service is great.

Convenient and easy to park. I can usually get help if I ask for it. The self checkout helps tremendously.

The store was clean and the products were easy to find. The associate in the fastener dept was friendly and helpful.

Great customer service and accommodating employees!

The staff at this location was very helpful. I received tips on installation in the specific department I was shopping in. There were short lines at the register. And there was staff quickly available to help me load my car with the oversized purchase. They made my project so easy to do.

We love this store!! We are just home buyers, so I need to remember that when I go in! We went in to get a few top soil items, so I thought I would look at mailboxes while there. We had a guy from appliances show us where they were! But, no one in that row to help us! We went back outside and got our dirt!!! Figure I'll get a mailbox online!!!

I have only been to this store a couple of times. When other Home Depot stores are out of stock this store is not. I have not had any unpleasant issues happen while shopping at this store. If you plan on going to Home Depot this is a good one.

great customer service

This store is always clean and organized and the associates are customer service driven. It makes for a pleasant shopping experience when associates are knowledgeable, and patient, and most of all helpful!