#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(713)329-0404

Rental Center

(713)329-0410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

14085 Northwest Fwy

Houston, TX 77040

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 358 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (358)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 358 reviews
The cashier was extra helpful for us ,Thanks Home Depot !!!
The cashier was extra helpful for us ,Thanks Home Depot !!!
by
  • Verified Purchase
  • Recommended
Best Store to shop for Home Products
Best Store to shop for Home Products
by
  • Verified Purchase
  • Recommended
I think its rude to have elderly customer to check themselves out when store is empty and lazy em...
I think its rude to have elderly customer to check themselves out when store is empty and lazy employees just standing around.
by
  • Verified Purchase
Was easy to find all that I was looking for
Was easy to find all that I was looking for
by
  • Verified Purchase
  • Recommended
Home Depot is at the right place and the right time when I need the products they have on hand. ...
Home Depot is at the right place and the right time when I need the products they have on hand. I like that and the friendliness of those employed.
by
  • Verified Purchase
  • Recommended
my truck keep getting broken into this store , not enough security in this store.
my truck keep getting broken into this store , not enough security in this store.
by
  • Verified Purchase
1 found this review helpful
The store is close to my job and on the way home. It's always clean and I really get treated like...
The store is close to my job and on the way home. It's always clean and I really get treated like I matter.
by
  • Verified Purchase
  • Recommended
Great shopping experience. When my coworker told me about this store I actually passed it up had ...
Great shopping experience. When my coworker told me about this store I actually passed it up had to go to the next street and come back. Really enjoyed my visit.
by
  • Verified Purchase
  • Recommended
Upon arrival, I was able to get into the parking lot with not problem. Finding a parking spot wa...
Upon arrival, I was able to get into the parking lot with not problem. Finding a parking spot was also a breeze. As I walked in there was a security guard at the front door. I went in but the product I was looking for was not in the same location as the last Home Depot that i visited. I asked the first team member that I encountered and he was able to let me know where the product was. I walked over and it was where he told me it would be and there was an abundance of it. #satisfiedcustomerathomedepot
by
  • Verified Purchase
  • Recommended
The store was clean and easy to navigate around. Associates were extremely helpful and answered ...
The store was clean and easy to navigate around. Associates were extremely helpful and answered all my questions.
by
  • Verified Purchase
  • Recommended
Clean,organized,friendly
Clean,organized,friendly
by
  • Verified Purchase
  • Recommended
CUSTOMER SERVICE IS EXCEPTIONAL AND THE STORE IS SO CLEAN AND ORGANIZED!
CUSTOMER SERVICE IS EXCEPTIONAL AND THE STORE IS SO CLEAN AND ORGANIZED!
by
  • Verified Purchase
  • Recommended
Great customer service!
Great customer service!
by
  • Verified Purchase
  • Recommended
Friendly people.
Friendly people.
by
  • Verified Purchase
  • Recommended
This is our local Home Depot. We do frequent the store and we always seem to be in the middle of...
This is our local Home Depot. We do frequent the store and we always seem to be in the middle of a project. The staff is knowledgeable and friendly.
by
  • Verified Purchase
  • Recommended
employees are always nice wish the store had a bigger electrical department
employees are always nice wish the store had a bigger electrical department
by
  • Verified Purchase
  • Recommended
I needed help with patio blinds. I asked for help, and Shelley was appointed to help me she refus...
I needed help with patio blinds. I asked for help, and Shelley was appointed to help me she refused. It was kind of a silent refusal. Shelley walked up and was asked to help me and she looked at me wide eyed and took a deep breath. There was an awkward silence. The associate noticed the resistance and suggested Angelica, whom was actually helping a customer at the time, to help me. I then said,"To whom ever is willing to help me, I'll be in the section looking." I don't know why she didn't want to help me. I felt very disrespected at the least. Angelica swapped customers and helped me get going! Thanks for helping a Brother out!
by
  • Verified Purchase
This home depot is the best in the world. All of my experiences at this location has always been...
This home depot is the best in the world. All of my experiences at this location has always been a great one.. THANKS HOME DEPOT FOR YOUR GREAT CUSTOMER SERVICE ESPECIALLY WITH ME BEEN A HARVEY FLOOD VICTIM .. I am a customer for life
by
  • Verified Purchase
  • Recommended
The store has improved a ton. You can tell the difference. Employees, clean store, and well sto...
The store has improved a ton. You can tell the difference. Employees, clean store, and well stocked. The 2 employess, Mark Stein--lumber and Rose, my cashier were both exceptional. They should be the model for all stores in your chain. They love their job, know their job, are professional and are supberb with customer service skills. They go the extra mile and can multitask. You would do well to keep them as they represent your brand very well indeed.
by
  • Verified Purchase
  • Recommended
lots of staff, very helpful finding what I needed, got me in and out in a very timely manner. The...
lots of staff, very helpful finding what I needed, got me in and out in a very timely manner. The store is always very organized and clean and safe with barricades and horns and spotters with the forklifts.
by
  • Verified Purchase
  • Recommended
First, there are too many day laborers in the parking lot and I don't feel my vehicle is safe and...
First, there are too many day laborers in the parking lot and I don't feel my vehicle is safe and I do not like getting accosted while entering and leaving the store .The bathroom looks and smells like a bad stadium bathroom during a concert . The lack of skilled employees that would have even a basic knowledge of the materials and their use is horrible . The lack of a person to check my items out was the last straw . I will not return to this store . Every effort will be made to source my materials from other companies .
by
  • Verified Purchase
This store has the best customer service experience of all the home depots that I have shopped. G...
This store has the best customer service experience of all the home depots that I have shopped. Great and friendly cashiers. The store is always clean and neat in appearance. Great employees providing quality customer service.
by
  • Verified Purchase
  • Recommended
sad they were out of stock of some plumbing supplies but all in all. I like Home Depot
sad they were out of stock of some plumbing supplies but all in all. I like Home Depot
by
  • Verified Purchase
  • Recommended
I LOVE THEY HAVE EVERYTHING IN STOCK! ALL THE TIME AND FRIENDLY PEOPLE WHO WORK.
I LOVE THEY HAVE EVERYTHING IN STOCK! ALL THE TIME AND FRIENDLY PEOPLE WHO WORK.
by
  • Verified Purchase
  • Recommended
Great store always stocked with everything I need.
Great store always stocked with everything I need.
by
  • Verified Purchase
  • Recommended
this store is always clean, the employees are very helpful, especially Ms Joyce in the plant depa...
this store is always clean, the employees are very helpful, especially Ms Joyce in the plant department I told her that my yard is very dry with lots of sun and she helped me. also the men in the lumber department. You guys do a great job. thank you Ann
by
  • Verified Purchase
  • Recommended
The store associates were very knowledgeable, made sure that the correct product selection was ma...
The store associates were very knowledgeable, made sure that the correct product selection was made.
by
  • Verified Purchase
  • Recommended
very helpful with the appliances we bought there. and our sales guy chris help throughout>
very helpful with the appliances we bought there. and our sales guy chris help throughout>
by
  • Verified Purchase
  • Recommended
I ordered 25 bags of mulch due to the great sale Home Depot had going on. However, I do not own ...
I ordered 25 bags of mulch due to the great sale Home Depot had going on. However, I do not own a truck, so when I went to pick it up, only 10 bags would fit into my small car. The service desk attendances were very friendly and we all laughed about my purchase. I just could not pass up the prices, even though I could not get it all home at one time, and I did not even know how I would get it out of my car! The guys who packed my car were nice even though they probably wanted to laugh because I ordered so much and could only get less that half of the bags in the car. They were attentive to my needs to make sure none of the bags had holes in them so my car would stay clean. They also made sure I went back to the service desk to update them on how many I had left to pick up at a later date. The workers at the service desk assured me my other mulch bags would be there whenever I came back to get them. Needless to say I did get the heavy bags out of the car and will go back to get the others. Very soar arms and legs today. LOL Appreciate all the help and service from all the associates!
by
  • Verified Purchase
  • Recommended
None right now
None right now
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 358 reviews

Nearby Stores

Find Another Store

8400 Katy Freeway

Houston, TX 77024

5.15 mi

Rental Center

(713)935-4008

Pro Service Desk

(713)935-4002

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

1100 Lumpkin Rd

Houston, TX 77043

5.18 mi

Rental Center

Pro Service Desk

(713)932-2400

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

12727 Fm 1960 West

Houston, TX 77065

6.66 mi

Rental Center

(281)517-4408

Pro Service Desk

(281)517-4402

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm