Reviews for Howell #2751

We are awaiting delivery of our new electric range . The sale price was great!

Christine Maslak was incredibly knowledgeable and friendly while we were shopping for our wall oven. I can’t thank her enough for all her help. Wonderful staff member at the Howell store in the appliance department!

the employees are very customer oriented, meaning that they want and offer to help customers anytime

The paint department Here, the electrcial department and hardware. These departments are ran by some phenomenal people that are super patient and extremely competent.

I purchased this produced two weeks ago, it was cost efficient, strong tile, holds up to the traffic of everyday use.

Made my house look amazing

Although the store did not have everything I needed the people there did everything to direct me to specialty stores that would. Everyone i encountered who worked there was nice and asked if I needed help with out being intrusive.

BECKY WAS THE BEST PERSON IVE MET

Thank you James Park..you were such a great help whole I was selecting vinyl planking..Very helpful in everyway..Sure would recommend Howell Store especially because of employees like you!!

Great store. Everyone should shop here

For these Christmas Candle that we bought online - Only Home Depot has the large quantity of Energizer and Duracell batteries! If you in a time constraint schedule the people there will take you right to the item or product which you are looking for and the people working there has knowledge of what you can be working on. For this valuable and helps me make a purchase decision.

The service is always great at our Home Depot!!

Ask for Kathy S So helpful and knows where things are. Thank You

I bought a washer, dryer and dishwasher from Deanna and she walked me through how to operate them with tips and suggestions. She made sure I had all of the services required on my invoice for the delivery and made sure the promotions came through on the receipt.

IF YOU HAVE PROBLEMS WITH AN ORDER, SEE ERIN IN CUSTOMER SERVICE. ALL OF THE EMPLOYEES SHOULD BE LIKE HER AND HAVE HER ATTITUDE.

Store is kept neat and clean

Jim, in plumbing, was so helpful figure out what I needed to correct the problem that I was having and getting the supplies I needed. Thank you so much Jim!!

I live in a community that has a Home Depot which is at least ten miles closer to my home; but I choose to go to the Home Depot in Howell every time I want to shop at Home Depot. The Howell store is always less crowded and better stocked than the Brighton store.

Needed some RV winterizing fluid and I saw by your email sent to me that it was on sale, so I picked up (3) 1 gal. jugs on my way back to work from Lunch and I had a great conversation with Cahier Candice as her name is the same as my wife's. Truly a wonderful experience!

I have been asked to be the project manager for the parsonage remodel at my church. I don't mind working hard and making decisions, but I thought that this would also cause more than a few headaches. My trip to Home Depot today was so productive and efficient! Every employee I spoke with in several different departments was polite and very helpful and they ended up saving me a lot of money! Thank you Home Depot!

I NEEDED 4 5 GALLONS OF DRIVEWAY TAR AND IT WAS OUT, THEY JUMPED INTO ACTION AND GOT A LIFT AND BROUGHT DOWN ANOTHER PALLET FROM WAY, WAY UP ON TOP AND THEN LOADED IT ON MY CART FOR ME.. SUPER-CAL-A-FRENCHALICOUS JOB THEY DID.. THEY ARE THE SERVICE BOMB.. GOOD JOB.

used the 10% coupon I got in the mail. This made it completive with another store. Bought to replace windshield on my tractor.

I was looking for a special battery. Michelle at the Howell store looked for it at the store and online. When she could not find it, she recommended a local specialized store that may have it. Thanks Home Depot! Keep on hiring people like Michelle who are friendly, personable and knowledgeable.

Bought a lawn tractor. Cub Cadet. Love it. Home depot is our go to store for anything regarding home improvements. Paint, tools, appliances, garden needs. We can count on this store to have it all! Been going there as long as long as I can remember. We have lived in Howell 30 years.

Excellent customer service

Always shop at the depot.

I purchased some wire, later realized it wasn’t the correct type of wire. On a trip back to the store I went to customer service to return the wire. I placed it on the counter in the associate looked at it and said “we don’t return cut wire.” then I said “I didn’t know that”. (there was no sign) She then said "I will call a manager" and then she picked up the phone. When someone picked up the other end she said I have a customer who has $267 in cut wire can he return it? Then she said "OK and hung up the phone. She turned to me and just said “sorry”. All in all that doesn’t sound too terrible but this person looked at me the whole time like she knew me and hated me but when she delivered the final blow “sorry“ she just smiled and seemed so pleased it really upset me. I picked up my wire and left. This was third time this year I had a bad experience and my rules are on the third offense I return what I can and stay away for a year. I returned the items I had and the customer service person who assisted me was kind, efficient and really very professional at his job. This is a good review because this associate and the gentleman coming back from his break who talked with me definitely made up for that bad experience at customer service a week ago. I'll just suffer the $267.00 but before you cut wire for a customer you should tell them no returns on cut wire or at least have a very visible sign stating the same. I'm in this store 60-80 times a year and like it but I demand reasonable treatment and certain level of service. The wire purchase - User ID: HD9 32446 29705 / PASSWORD: 22380 29695

Every time you need help and assistance they are there. Be proud of your workforce.

Fantastic, great store. will recommend

A small gesture that led to an additional sale. I was searching for a specific Milwaukee 7" ph2 impact bit. I was unable to locate it in the area designated for that bit. An employee helped me search for it with no avail. He then adjusted it out of stock. Because he knows that I purchase a lot of Milwaukee tools from the Home depot. He informed me that they just received the new Milwaukee tumblers. He assumed that I might be interested and told me where to find them. while I was there looking at the Tumblers I noticed a tool carousel 2 feet away with the missing impact bits. I purchased both items and informed the employee that I found the lost stock.