Reviews for Howell #933

I have dealt with ALMOST every employee in this store. I have found all of them with a positive attitude, and always helpful.

It took 45 minutes for me to find a light fixture because no one at this store wanted to help me. Not even management in customer service. I drove from another home depot because the other one didn't have what I needed in stock.. no one greeted me at the Howell NJ location, I was ignored when I asked for someone to help me & all of their employees on the floor were stocking shelves and walking around on their cell phones. Disgusting

Shopped around and Home Depot was price leader

Ellaine R should be recognized as exemplary, she really has a grip on what she does and cares for the customers needs

Recently bought a new refrigerator. OUTSTANDING help from the Appliance Dept. Flawless delivery.

We have all new appliances in our home over the past year and we purchased every one of them with Mr. Walter Milk! He is the best! He knows everything about all of the appliances and he is fabulous to work with.

The Christmas tree we wanted was out of stock in the store. The clerk checked inventory and was able to locate them still on the truck out back. She had someone go to the truck and bring the tree into the store for us. She was so lovely to go above and beyond to help us. So impressed with the excellent customer service.

You can tell this store is organized, clean and managed to world class standard. My visit was easy and I found everything I need. Staff gave me great advice on mold remediation.

I frequent the Howell store often. The customer service is uneven with a few employees with bad attitudes and most eager to be of help. I blame the Store Manger. The selection in the Garden Department is worth the trip but forget about truck rentals to bring bulky items home. Best to bring your own truck as Contractors seem to have reserved what little was available

Everything I go to buy is always in stock!

The appliance specialist, Walter Milk made my experience very easy and pleasant. He was very knowledgeable and helpful in my decision to purchase a whirl pool dishwasher. I will be returning in the fall to purchase a new refrigerator. Walter has the best personality for this particular job and he should be accommodated for giving excellent customer service.

overall very satisfied with products and experience with store representativesPAT

The entire staff at your Howell location is a great team from Josh greeting me in the parking lot , and helping get my air conditioner to my car. Tara helping me make the correct selections and offering suggestions. The store Manager Gary also came right over to help me!! They are a great team and obviously love working at Home Depot and truly care about their customers!

In these hectic times, I do a lot of phone ordering. Many of the other Home Depot stores don’t even answer their phones let alone provide service.I’ve surfed the loop of Phone transfers way too many times.The Howell store, not only answers the phone, they actually help and provide a service. They also have a very professional and friendly attitude, and a general knowledge of their of job. Kudos Howell, keep up the good work…. Mr. Bill

Super helpful staff. Incredibly organized and well stocked. This store is easy to shop in. I highly recommend.

Not enough employees to even handle a checkout line.

Melissa in customer service area is outstanding, you can tell she loves here job.She made our shopping experience great, you could see her smile through the mask. she took care of a big delivery, and then checked us out with other items we picked up for the day. This was great service. We will be back.....

As usual your HD store has never failed to provide a favorable shopping experience. The store is always clean, products are well stocked and easy to find. And I always easily find an associate who is helpful, courteous, and knowledgeable. These are the reasons I shop ORANGE..

Their store hours are wrong on google maps, they’re only open til 8 on Sunday even though it says 9 online “they forgot to change it”. At 8 they turned away a customer because they were closed…that’s terrible customer service, he didn’t show up at 8:10 or 8:15, it was 8 on the dot and they were “too busy” to help him.

The store provided me with the information I needed to purchase my appliance.

Hi, All the employees were friendly. The Cashier Edward was so nice and friendly and had a great sense of Humor! What a great guy. It was a pleasure checking out.

Another enjoyable and productive shopping visit to the Howell HD. Thanks again to all the employees at this facility. Store is always clean and organized. And can always find an “orange” apron willing to help .

Tara, a sales associate near self-checkout, was extremely prompt, effective, courteous and provided tremendous customer service with regards to all my shopping needs.

This HD store is top notch, employees and staff really extended themselves making sure we got all the discounts and sale prices we were entitled to along with rebates from manufacturers.

The store was clean and easy to shop in. The associates were cheerful and helpful. Even though the store was busy, the associates greeted you. Very satisfied shopping here.

Ed and rich were super helpful to me and my brother. We were in and out of the store in 30 mins!

Great place to shop. Always found what I wanted.

This store is well lit, located right on route 9 in Howell and just overall an easy store to shop

Customer Service is very helpful and if they don't have it, they will find it online, also the cashiers and all the people that work there are just so friendly and helpful.

More than enough quantity to choose from and help with questions by knowledgeable and friendly staff