Reviews for Howell #933

#0933 Howell Home Depot has been going above and beyond during the COVID-19 pandemic. The staff has been amazing and very helpful.

Excellent Service from time I arrived Tile department very helpful and informative. Cashier was very kind and helpful

Associates are rude and do not treat customers well. These are difficult times, but the amount of disrespect towards customers is unacceptable. An associate stated to an elderly couple that unlike them, they couldn’t stay home and garden or work on their house. The couple only stated they didn’t know self checkout was card only. That is when that horrible statement was made.

Store employees helpful and friendly

During these unprecedented times in dealing with COVID-19 and all of the restrictions that are coming with it the Howell Home Depot is going above and beyond that "ALL" customers are being taken care of and able to get though in a timely and safe manner. Keeping the store well stocked and operational has truly been a luxury to those that use this location!

Excellent service and the staff went above and beyond to help me. The experience was excellent and I will be shopping there from now on.

This associate Fred went out of his way to find an item I saw on-line showing 5 in stock. He was relentless to find it as no other person in the department knew where to look, nor seemed to try to help him track it down.

Excellent customer service and product- highly recommended to contractors and homeowners alike!

The was clean, with helpful employees.

I really love this particular Home Depot. I've been to another Home Depot right near my house where I was left with a bad taste in my mouth. This store is 35 mins from me but I came here initially to get stuff and have my contractor pick it up since he lives near here. Everyone that I have interacted at this store has been so helpful and friendly. The employees on the floor were so helpful in helping me find stuff I needed and the customer service desk employees were also extremely helpful. I've also had to call this store regarding my order and needed to get stuff refunded - couldn't have been easier. This store is also clean and organized well. I don't think you can go wrong shopping here.

Excellent store Everyone is very helpful, knowledgeable, and friendly at your store!!

This homedepot always has everything i need and everyone is helpful. Keep up the good work! Thanks to Diana Smith for assisting today i appreciated her service!

Exceptional employees and super knowledgeable. Associate Kimberly Corby helped me so much .

This store always has what 8 need and their employees really go above and beyond to be helpful. Very well and expertly staffed.

Horrible customer service at the pro desk. Tried to order a single interior door that is special order. Literally watched three guys,who were just standing there, do everything in their power not to help me. Never again Home Depot Howell.

The item(s) I wanted were in stock and twice when I needed help finding an item, I was assisted right away by knowledgable staff. Customer service staff solved my problem with a promo offer quickly and to my satisfaction.

Clean organized with friendly staff. Anyone looking for Doors and Windows ask for Will in Millwork who has excellent costumer service skills!

My Howell, NJ Home Depot is just about as the BEST place I can shop for ALL that I want. I may not know where everything is, but they In Store Associates do, and they help me each time I need to know what I am looking for is! they are the BEST!!

The store was clean, organized and staff friendly

It was awesome!

Last Saturday my wife decided we need a new Cloths Dryer , she found the one she wanted , called the Howell NJ store , Customer Service and asked if the model was in stock for pick up , waited 10 min, 20 min, 30 min , got mad and called the Neptune NJ store , Asked Customer Service if the model was in stock and ready for pick up , within 5 min she received a call back from Neptune NJ store we went and picked it up and was home with in in a hour and a half , Great job from the Neptune Store still waiting from a call back from the Howell customer service , not the first time i had trouble with the customer service in Howell NJ its a nice store and most of the time i am in the Howell store, its just that there Customer Service Sucks

This Home Depot is excellent. It is always neat and clean, easy to find everything, and most of all, the employees are extremely helpful, there is a genuine care when it comes to helping me with my project.

No cashiers and only self checkout on a Sunday afternoon is greedily insane! How about helping the community and local economy by HIRING more employees not less.

If your buying an appliance. See Walter Milk..nice to work with..

Little Dana at checkout went above and beyond to fix an issue we had with our homedepot account. thank you!!!

The experience was comfortable, pleasant, and the store personnel were extremely helpful. We are elderly and were treated so that we would not hesitate to choose Home Depot for all our needs.

I'm doing the bathroom remodel, I had to rebuild the exterior wall due to rot. I have had to go to this Home Depot 2, 3, or 4 times a day for supplies. I have always been able to get what I needed, except a 1 1/2" copper female adapter which I ordered online. Assistance is available when I need it. Your associate's are getting to know me, and always greet me when I come in and are very willing to assist me if needed. The store is very clean, and well stocked. I'm getting to the point where I can start installing the new tile and sheetrock. I'll be back several more times...

Great store, very helpful. The garden department employees are so helpful and knowledgeable!

I only shop at the Neptune store.

I would have given the store an excellent rating except for 2 things, first they don't allow a military discount for online purchases, their largest competitor does and second when I requested that something be dropped off in a specific place that the request be fulfilled instead of just leaving it on my driveway especially when I had to pay $79 to have it delivered.