Reviews for Imperial Beach #671

I was incorrectly billed for my purchase. My paver was $6.00 but I was billed for the $19.97 paver.

I love coming to this Home Depot location because it's been more than 10 years that I come shopped to this location and all the items are organized and located to the same spot. I hate it when stores rearrange and change location on items and it get so confusing, take longer to shop and every employee are clueless to where the items are. But this location, every employee that designated to each location are very knowledgeable and professional. They direct and guide you on your on specifications. They even provide you suggestions and advices on how to do it the proper way. Or if they don't know how, they find someone that know how. I build this pergola by the help and guidance of an employee Roger. From the angle, anchoring, right wood, proper staining and spacing are all guided by an employee and I'm very happy to the outcome. I love and trust this Home Depot location because of their employees.

I'm a retired contractor and condominium building owner in Imperial Beach. The staff here is amazing and friendly. Ask anyone about locations of items, they know. They will not only tell you but take you to the item. Great service.

The sales associate focused on helping us make our selection based on features and price. Quick availability of the new dishwasher was very critical in our decision.

Good service would recommend

Excited to get my new fridge bought one from you guys a few years ago and was the main reason I came back!

Its a shame this business is being represented with these type of employees

Appliances Associates go above and beyond to help the customers

Rene at the Imperial Beach location was very helpful in assisting me with how best to achieve a home repair - helping purchase the right product and showing me how to use them - saved me a lot of time and the project was very successful! Thank you!

My last trip to the store was the 3rd time an employee suggested I use the internet to shop. It was the 1st thing out of the guys mouth. I’m starting to feel like Home Depot doesn’t need the business.

Managers and GMs are rockstars when it comes to helping out their customers!

We are very pleased with the carpet quality and price and the installation as well!

went in to #0671 Home Depot to find wall & floor tile, Toilet, Vanity, Shower pluming and other items, each location employees from that area were very helpful got what needed and more than planned. was very pleased with the outcome saved us money also

Employees are always very helpful cool and kind. It's one of those stores that you always like to go because of the service.

I can spend hours in this store and not get tired. Everything you need, you can find. Just hope that you don't need the help of Keylee in the paint department. She's not very customer friendly. And she will avoid you as much as she possibly can.

The store is the best Home Depot I have ever shopped at.

Bought fencing boards

The customer service is much better at the Palm Ave., Chula Vista location, then at the imperial Beach location, I try to avoid the imperial beach location even though it’s closer to my house

I went to this store first thing in the morning (6:30am) to buy a pallet of retaining wall blocks for my home project, paid for it and asked them to have it ready for pickup at 12:30. When my employee shows up at the agreed time he was told that it would be a 3-4 hour wait because the order was not ready for pickup. This was not online an inconvenience but an additional expense since had hired people waiting for this material to complete the job… obviously I had to pay them for their wasted time waiting…

I visited to buy a gas supply valve and gas line. When I asked the Home Depot Associate in the plumbing department for advice, he was condescending and acted like I should already know what I am doing. Well, if I already knew, I wouldn't be asking! The good news is the Associate at the self checkout line was friendly and greeted me with a smile!

I live almost equally as far away from the 2 Home Depots at which I shop. Sometimes one of those stores will have items in stock when the other store is out and visa versa. Both of the stores have pretty friendly employees so I just go to which ever one I feel like and between the 2 stores, my choice is seldom wrong. I'm happy with my theory on that...lol. My other store is also San Diego, I think it's zip is 92154

Thanks to Arturo for his spot-on advice for my furnace/ thermostat problem.

They won't give away busted bags of concrete for free or sell them at a discount but other home depots do. WHY is this Home Depot so stingy and ungrateful to the community they profit from??

Thank you so much Rodolfo you should be recognized for your work , and thank you for honest answers to my item .

Cashier was one of the worst employees in customer service I have ever encountered.

Store associates at this location are extremely pleasant and helpful. Great shopping experience for a tool and hardware novice.

close, handy, helpful employees, good return policies, knowledgeable staff, clean well stocked

The staff offers great customer service I needed a garbage disposal and smoke alarms and they explained me which options were better in quality and price for my needs.

I was very satisfied the way the management and staff solve a problem with my order. It is so powerful to have a reliable and accountable company like Home Depot Imperial Beach.

I would like to Thank Oscar for his outstanding Customer service! Above and beyond to help us load sand. When nobody else in the store would help.