#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(626)581-5200

Rental Center

(626)965-9781

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

18131 Gale Ave

City Of Industry, CA 91748

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Customer Store Reviews

  • 4.5 out of 377 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (377)
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Showing 1-30 of 377 reviews
Purchased new dryer but not good experience
my shipping address zip code is 91745 after order is placed I noticed after leaving is 91789 so needed to go back to store refund order and place new order again cannot change address. Afternoon, I got a text from This is Home Comfort USA your preferred Home Depot heating and air conditioning provider. Thank you so much for reaching out to us, we are excited to get you on the schedule! Does today or tomorrow work best for you? I called and they are air and furnace company informed me Home Depot make mistake asked me to call hd back. Called hd store to see why home Comfort USA contact me by mistake they have no idea so I was not 100% sure if my delivery appt is set with right company so I needed to call to make sure not a good experience for $1000 dryer.
by
    You need more training of employees as to helping customers.
    Not happy with lack of service. Other location employees are more helpful as well as friendly.
    by
      Abby of Appliance Deoartment - the best!
      She did take care of my needs and her customer service skills - beyond amazing! She knows how to take care of clients!
      by
        • Recommended
        You are there when I need you
        I am a retired Banker. Now handy man in our home, major home improvements, started with our bathroom Home depot plumbing departments was a major contributor in the bathroom getting remodeled This year is the roof, thank God is almost done. Next is painting
        by
          • Recommended
          Great service
          Very friendly and able to direct to our search for what we are looking for and assist with any questions that we have
          by
            Great Store
            Home Depot is indispensable for the homeowner and contractor alike.
            by
              • Recommended
              amazing
              I got the notification that my order was ready very very fast and the girl who brought it out was super friendly and I had a great experience with my first pick up purchase at Home Depot
              by
                • Recommended
                Great Experience
                I needed a refrigerator, stove and microwave. Joe and Joanna in appliances were so helpful, answered all my questions and helped me purchase my appliances. Never felt rushed. Both Joe and Joanna were very patient with me never felt rushed. I’m so happy with my purchase. Thank you Joe and Joanna, I will recommend this store to all my family and friends
                by
                  • Recommended
                  Assistance
                  The CoI store has a good staffing model and we can get help quickly. Staff members are. knowledgeable about the item location(s) as well as use. Great tool rental area and staff.
                  by
                    • Recommended
                    supportive staff
                    found all items that I was looking for
                    by
                      • Recommended
                      Great Staff
                      Great Customer Service
                      by
                        • Recommended
                        Very Helpful
                        The Asian girl in the paint department was very helpful. We wanted to see our existing wall color and some different shade of color to contrast with it. She found us some terrific contrasting shades. Very knowledable
                        by
                          • Recommended
                          Great service at Pro Desk
                          Eric and Ralph are so helpful and knowledgeable, they will follow thru’ by order!
                          by
                            • Recommended
                            Great service
                            I had to put in $5000 worth of special order. Ralph make it so much easier.
                            by
                              • Recommended
                              Return
                              It took a few minutes to finish return, cashier Lori did the good job, I feel very good because Lori have big smile to greet me.
                              by
                                Best store in town
                                Had the best experience there Lisa was awesome
                                by
                                  • Recommended
                                  purchase door lock/ deadbolt lock
                                  average quality of merchandise with average price.
                                  by
                                    • Recommended
                                    Great Customer Service
                                    I have purchased an appliance at this location and the service exceeded my expectations. Thank you to Mara, who's friendly and patient for the entire transaction. She had helped me purchase the item while providing excellent customer service. Thank you Mara!
                                    by
                                      • Recommended
                                      Peaceful
                                      Absolutely no drama here...employees are very nice, and extremely helpful...thank you
                                      by
                                        • Recommended
                                        Great customer service!
                                        Had purchased an item that ended up being incomplete and was helped by their customer service and they were very friendly, very nice and very helpful! This is aa great home depot!
                                        by
                                          Chris Coach is awesome!
                                          An employee who helped me find a 50-250 ft lb torque wrench named Chris Coach was super helpful. He was kind, and personable to me and the other employees. There should be more people like him at home depot!
                                          by
                                            Appliance
                                            LILIANN is Awesome 👍🤗
                                            by
                                              Excellent Service at Appliances
                                              Sales Person JXC3K4C provided us with Excellent Service at Store #0607 City of Industries: her service was the tipping point for us to purchase our LG Washing Machine
                                              by
                                                Home Repair
                                                I am remodeling my home.. Purchased several items; backsplash, garbage disposal, tarps . Everyone we encountered was immensely helpful.
                                                by
                                                  Customer service desk is bed
                                                  Customer service desk is suck. Nothing help
                                                  by
                                                    Great customer service
                                                    I came into this location not exactly knowing what I was looking for but employee Chris coach was such a great help with all different ideas for the project I was doing for my dog. He went above and beyond to help me.
                                                    by
                                                      • Recommended
                                                      Great clearance items
                                                      Industry home depot rocks.
                                                      by
                                                        • Recommended
                                                        Great service
                                                        My husband and I purchased a new refrigerator and from start to finish everyone was helpful and professional
                                                        by
                                                          • Recommended
                                                          Eager to serve
                                                          Employees with whom I talk are pleasant and eager to help me.
                                                          by
                                                            • Recommended
                                                            Helpful
                                                            Prodesk is very helpful when it comes to me making orders for my home.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 377 reviews

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