Reviews for Inverness #875

I walked in the store, needing to purchase a toilet because I had a major plumbing catastrophe at my residence. I was helped by Mr Jim in the plumbing department. He helped me determine the toilet I needed and got me a cart and loaded it on the cart for me. At checkout, Jazz and Shantell helped me and told me to get my car and they loaded it in my car for me. They were delights on what had been a tough morning. Grateful for the attention and help from the minute I walked into and out of Home Depot in Inverness. Thank you!!!!

Thank you for helping me bring home more Halloween decorations 😅 Toni, Micheal and the other young lady (I forgot your name 😭) I’m sorry!

Everyone is always great. From the person in the paint department who was kind, helpful and personable, to the sweet woman who helped me in the self checkout. They go above and beyond to help you without hovering

I went into the store for one thing and everyone was super helpful. We went back a few minutes before they closed (as someone who works late, I hate going in somewhere last minute trying to get things) but they were super helpful and even called for backup to assist in helping us find the correct screw. The staff was beyond helpful and cheerful as they did it. I appreciate them for their help!

I was over charged and it took many ph calls, emails and a fax with proof of purchase to resolve!

The estimator we paid for miscalculated the job, the delivery took about 2 weeks for the first wrong order and a month for the 2nd wrong order. Almost 6 weeks later and our floors are still not complete. Beware!

Number one choice for my home and outdoor products.

BOB CLIFTON/APPLIANCE SPECIALIST WAS SO HELPFUL, KNOWLEDGEABLE BEST BUYING EXPERIENCE I HAVE HAD.

I was impressed with the above-average nature of this Home Depot. Thumbs up for staff and managers.

If you are in the market for a new appliance make sure you ask for Adair, she is knowledgeable and quality person

During two recent visits to Inverness Home Depot I received excellent assistance. My questions were fully answered, the employee was personable, knowledgeable and very helpful, going above and beyond in helping me find workable options. Those experiences left me feeling confident that I can get the help I need in the future.

This store has great employees who are always professional and friendly!

We purchased a new refrigerator that was delivered and installed. Our entire experience was exceptional, especially the sales representative Bob Clifton. He followed up with us several times to make sure everything went well.

Everything needed in 1 location!

From Brito the end we could not have asked for better service. Our sales person in the appliance section was extremely knowledgeable and great help pick out our new refrigerator. The delivery men were very careful and kind.

Home Depot has and will continue to help us into our new home. We have purchased gas store, refrigerator, washer/dryer and microwave.

I went in this Home Depot to buy some tile for a new house we are building. I had already gone to the Hoover, AL HD and they were out of the tile I was looking for. Liz in the flooring department helped me find the tile I was looking for and was so very nice. I had the incorrect info for the tile I was looking for, but she helped me to find what i needed. I also had another young lady in this department that went and got a ladder to retrieve a box of tile that I could not reach. I did not get her name. She was very tall and very nice. The young lady that checked me out was also very nice. I have to say that everyone I came in contact with last night at the Inverness Home Depot was very nice and helpful.

My dryer died. Went to buy a new one. No salesperson available. No dryers in the store to look at. Had to buy blindly. Lots of hidden charges.

Great employees who understand customer service.

Dee was friendly and helpful. She took her time & made sure I was satisfied with my purchase. Great service!

Always well stocked, clean, and they get you in and out quickly!

We shop here often and it’s always a good experience!

Received a very helpful bit of advice and direction on my recent order and planned delivery. These people always treat me like I'm their only customer....but special Kudos to Adair for going above and beyond.

I kinda was considering buying a new Fridge for the garage. After visiting the Home Depot appliance area, the clerk was exceptional in assisting the decision and the Price was highly competitive with FREE Delivery. I’m a Happy Camper!!

Very helpful employees

Ordered a fridge to be delivered to my office but it was damaged. They delivered a replacement and it was incorrect. I called multiple times and was placed on hold over 20 min. Still waiting on the fridge I paid for.

I love this Home Depot for the simple fact of being acknowledged and treated like they are ready to help you and excited to do so! From the time you enter until you leave, someone greets as you enter and someone always wishes you a great day and thanks you for shopping at their Home Depot when you leave. Way to go Home Depot and Thank You !

Our family has moved and lived up and down the east coast and with each move it’s a comfort to know that a Home Depot is nearby to help make the transition just a little simpler. Always helpful employees that actually care about your needs. Most of them are experienced DIY homeowners or retired contractors. Im always grateful for their advise and suggestions.

I needed help locating various washer and dryer items and a man named David helped me.

Bought a weed eater and blower kit. Customer service was and has been great every trip in this particular store.