Filter Reviews By:Rating, Profile, Gender, Age (449)
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Showing 1-30 of 449 reviews
Apr 2, 2017
Employees are very friendly and helpful. Their plants are in excellent condition and the price ve...
Employees are very friendly and helpful. Their plants are in excellent condition and the price very reasonable. The store was clean and organized.
by
Verified Purchase
Recommended
Mar 31, 2017
My experience at the store was exceptional. I would definitely recommend the store to any of my ...
My experience at the store was exceptional. I would definitely recommend the store to any of my working colleagues. Just make sure that when you go in the store that you stop by the pro desk and give LaCheston the opportunity to go to work for you. If he is not there, any associate at the pro desk will be great.
by
Verified Purchase
Recommended
Mar 29, 2017
Employees are consistently friendly, knowledgeable and helpful. If products are not in stock, the...
Employees are consistently friendly, knowledgeable and helpful. If products are not in stock, they will order them on line for you and have them sent to your home.
by
Verified Purchase
Recommended
Mar 19, 2017
Very friendly employees
Awesome customer service and knowledgeable. I will only shop at this Home Depot store.
by
Recommended
Mar 12, 2017
Great options to outside low voltage lighting
Excellent selection of quality metal fixtures, both low voltage LED and Solar .
by
Recommended
Feb 18, 2017
close to my house
close to my house
by
Verified Purchase
Recommended
Feb 9, 2017
Great staff. Clean store.
Great staff. Clean store.
by
Verified Purchase
Recommended
Jan 24, 2017
Great customer service! Very friendly and helpful people work here.
Great customer service! Very friendly and helpful people work here.
by
Verified Purchase
Recommended
Jan 18, 2017
If you need Carpet, look for Dylan in the Carpet Department. He was very helpful and well educate...
If you need Carpet, look for Dylan in the Carpet Department. He was very helpful and well educated on his products.
by
Verified Purchase
Recommended
Jan 8, 2017
The best!
I love this Home Depot! So friendly! I found everything I was looking for
by
Recommended
Dec 31, 2016
This Store has a wide variety of Home Improvement Products and a friendly staff that is always wi...
This Store has a wide variety of Home Improvement Products and a friendly staff that is always willing to assist. Nothing aggravates me more than to be looking for an item on the shelf and having to move items that are in the wrong bin. The associates at Home Depot apparently must keep their bins straight; something Lowes does not do. This store is also clean with open aisles.
by
Verified Purchase
Recommended
Dec 29, 2016
Linda was helpful and kind. She didn't wait for me to ask a question. She asked about my day, w...
Linda was helpful and kind. She didn't wait for me to ask a question. She asked about my day, week, and holiday experience. She offered credit card bonus, which I declined:) Every cashier and customer service employee that I have encountered at this location has been courteous and professional. I appreciate it!!
by
Verified Purchase
Recommended
Dec 11, 2016
Always a great experience. This is my store and I'm never disappointed.
Always a great experience. This is my store and I'm never disappointed.
by
Verified Purchase
Recommended
Nov 14, 2016
Very personable staff with product knowledge and experience to help the do-it-yourself person and...
Very personable staff with product knowledge and experience to help the do-it-yourself person and/or new home buyer.
by
Verified Purchase
Recommended
Nov 7, 2016
As a former Sales Specialist for Lowe's in the Chattanooga, TN area, I must say that I am truly i...
As a former Sales Specialist for Lowe's in the Chattanooga, TN area, I must say that I am truly impressed with the Birmingham market Home Depot’s. I want to commend this market and specifically this Inverness location (875). The level of service and standards in place at this store more closely represent what my Lowe's store and I were accustomed to providing in Chattanooga. I am saddened to say that this is not the case for Birmingham market Lowe's stores. As a former Sales Specialist, I am hyper-critical of the employee/customer interaction experience, zoning (cleanliness and organization), and overall feel of a store. I have rated this store 5 Stars because of its level of consistency with all of these things. Kings to you. Keep up the great work.
by
Verified Purchase
Recommended
Nov 6, 2016
I had looked online for solar powered lamp items to line the driveway at my new home. I kept runn...
I had looked online for solar powered lamp items to line the driveway at my new home. I kept running off into a gravel rut on the side & had difficulty getting back onto the driveway. I had no luck finding anything online. I went to this store, and now I have lights that are the right size and cost! I'll see tomorrow night how much light they give off [they need a day of sunlight]. I don't need much light, just enough to see the edges of the drive. The people at the store were very helpful.
by
Verified Purchase
Recommended
Sep 17, 2016
GREAT STORE. PEOPLE ARE REALLY GREAT IN HELPING YOU. EVEN WHEN YOU GIVE THE A HARD TIME.
WHENEVER I ENTER THE STORE, I ALWAYS ABLE TO GET SOMEOME TO ASSIST ME. GREAT, IT MAKES A BIG DIFFERENCE WHEN YOU WAST TIME FOR SOMEONE TO HELP YOU.
by
Verified Purchase
Recommended
Aug 22, 2016
Expect to wait
It took 1 hour & 15 minutes to get panels and have them cut. I should have been in and out within 30. Associates were unprofessional and unhelpful.
by
Verified Purchase
DIY
Jul 21, 2016
Inverness Store
The employees were very accommodating and helpful.
by
Verified Purchase
DIY
Recommended
Jul 4, 2016
easy experience
Vince was very helpful. It was easy making a choice.
by
Verified Purchase
Pro
Recommended
Jun 30, 2016
Poor Service
Encountered three associates and no one was helpful, I got so mad when I left I turned around and returned my items, went home and bought what I needed at Lowes.
by
Verified Purchase
Pro
Jun 17, 2016
Great Store
Very please with the helpful service I received in the paint department. Quick and friendly checkout.
by
Verified Purchase
DIY
Recommended
Jun 7, 2016
Great Store Experience
My experience at the store was a great one. More than one associate offered to assist me when it appeared I was not being helped. The associate that helped me was very knowledgeable about the products.
by
Verified Purchase
Pro
Recommended
Jun 7, 2016
Design Consultant
Our design consultant at the Inverness store was such a joy. We have put off getting our granite countertops for 2 years. If I had known how easy it was, we would have come right away!
by
Verified Purchase
Recommended
Jun 1, 2016
Had the part I needed and helpful staff got me there.
I just needed a part for a shower faucet. The gentleman who helped me in the Plumbing aisle was able to get me the part I needed and I was in and out in 5 mins, a record for me. I was impressed enough to write this review.
by
Verified Purchase
Recommended
May 25, 2016
Repair Broken Umbrella post...
The Home Depot carries the YARDGARD 1-3/8 in. I.D. x 6 in. Long Top Fence Sleeve #328592C used to repair a chain link fence. This Aluminum fence sleeve is perfect to use to repair a 1 3/8" O.D. Umbrella post. You just drill 2 holes on each end slip it on to the the broken pole, then drill thru the pole then bolt it. It works like New.
by
Verified Purchase
DIY
Recommended
May 2, 2016
Always helpful and friendly
I have consistently received excellent service from this location. I drive a bit further to shop here because it's worth it. I am constantly reminded that my purchase is not final unless I am completely satisfied. I have been told this by several different associates in different departments. Well run company overall.
by
Verified Purchase
DIY
Recommended
Apr 28, 2016
Store Experience
The store was clean and there were plenty of each item on the shelf and the cashier was very friendly. I was in and out very quickly.
by
Verified Purchase
DIY
Recommended
Apr 13, 2016
good
The store is similar to Lowe's and other stores of this type. It's a bit messy and not very clean, but it is helpful to have this store in the neighborhood, because what Lows does not carry, this store often does.
by
Verified Purchase
Recommended
Apr 11, 2016
This store is striving for excellence.
Excellent customer Service; clean store; attractive displays in Garden Shop (everything shipshape). Very competitive prices.