#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(205)995-5984

Rental Center

(205)995-5990

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4995 Highway 280

Birmingham, AL 35242

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 449 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (449)
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Showing 1-10 of 449 reviews
Best customer service!!!!
I walked in the store, needing to purchase a toilet because I had a major plumbing catastrophe at my residence. I was helped by Mr Jim in the plumbing department. He helped me determine the toilet I needed and got me a cart and loaded it on the cart for me. At checkout, Jazz and Shantell helped me and told me to get my car and they loaded it in my car for me. They were delights on what had been a tough morning. Grateful for the attention and help from the minute I walked into and out of Home Depot in Inverness. Thank you!!!!
by
    • Recommended
    Very helpful
    Thank you for helping me bring home more Halloween decorations 😅 Toni, Micheal and the other young lady (I forgot your name 😭) I’m sorry!
    by
      • Recommended
      Always great
      Everyone is always great. From the person in the paint department who was kind, helpful and personable, to the sweet woman who helped me in the self checkout. They go above and beyond to help you without hovering
      by
        Great Example of Good Customer Service
        I went into the store for one thing and everyone was super helpful. We went back a few minutes before they closed (as someone who works late, I hate going in somewhere last minute trying to get things) but they were super helpful and even called for backup to assist in helping us find the correct screw. The staff was beyond helpful and cheerful as they did it. I appreciate them for their help!
        by
          • Recommended
          Bad experience on a rental last month April 6, 2025.
          I was over charged and it took many ph calls, emails and a fax with proof of purchase to resolve!
          by
            Do not use the flooring dept in Inverness or Hoover
            The estimator we paid for miscalculated the job, the delivery took about 2 weeks for the first wrong order and a month for the 2nd wrong order. Almost 6 weeks later and our floors are still not complete. Beware!
            by
              Great source for lawn and garden needs
              Number one choice for my home and outdoor products.
              by
                • Recommended
                BUYING EXPERIENCE
                BOB CLIFTON/APPLIANCE SPECIALIST WAS SO HELPFUL, KNOWLEDGEABLE BEST BUYING EXPERIENCE I HAVE HAD.
                by
                  • Recommended
                  Well kept store with helpful and polite staff
                  I was impressed with the above-average nature of this Home Depot. Thumbs up for staff and managers.
                  by
                    • Recommended
                    Good Experience
                    If you are in the market for a new appliance make sure you ask for Adair, she is knowledgeable and quality person
                    by
                      • Recommended
                      Showing 1-10 of 449 reviews

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