Reviews for Jacksonville (Lane Ave) #6346

I've shopped there for YEARS and its always clean but the best part is that all of your associates know where everything can be found no matter what it is in the store. This saves a lot of walking around.

The store was cleaning for a change I had an employee to help me that was willing to help.

Good customer service and stocking of products.

Found the back of my broken toilet :)

Jazmyn our cashier was very helpful and friendly. She had a great personality and a beautiful smile. We think she is an asset to your company.

KEEP UP THE GOOD WORK AND KEEP THE SHELFS STOCKED

I was able to find what I was looking for The employees asked if I need assistance with anything The store was clean The employees were friendly and helpful

The store was extremely clean, the staff was courteous and ready to help, the isles were open with no clutter, the pricing was visible and the check out process was quick.

My husband loves Home Depot this is his retail therapy and I appreciate this store

Adam and Lisa GREATLY impressed us with their customer service!!!!!!!! THANK YOU GUYS SOOOO MUCH!!!!!!!!

Great people best brands

HD has really stepped up their customer service game. At one point the associates seemed to avoid you or not very knowledgeable. I even started going to the competition but I decided I didn’t like the store as much as HD. I’m incline to believe there were enough complaints or a management change but customer service did change for the better and I’m very happy to say HD is my first choice!

I like the way homedepot has everything organized

Friendly employees. Great selection of products. Great prices. I bought a new vacuum as mine broke while using. The new one works great, eureka!

The service at this location is very poor. The employees are not well trained to serve customers at checkout and significant time is wasted because of their lack of preparation.

The associates at this Home Depot have always been exceptionally outstanding at every visit. They go out if their way to help me. I truly love to shop at the Lane Avenue Home Depot!!!

I always go to this store the workers are friendly and helpful,everything that i want is in stock the store is clean

The Windows and doors team was a great help to find me what I needed to complete my project.

This store was completely OFF my shopping list 6 months ago, but this last visit has shown tremendous improvements in cleanliness and customer service!

Great customer service and friendly staff. Employees and Management go out their way to help

I had a great experience at the Home Depot on Lane Ave. The sales cashier was very friendly and took are of our order and delivery. The delivery was in Nashville. She was friendly and efficient. Thank you. Her cashier #6346.

big variety ,clean and friendly employees...

Great Service and knowledgeable employees makes shopping a pleasure.

Customer Service Department needs to be looked at as far as knowing what they are telling Customers. I was told I would get 25% off of purchase by applying for a HD card which I did only to get no discount when checking out (even after telling cashier) meaning going back to the Customer Service Desk to wait in line again to cancel purchase because of telling me only 50,00 will be given. I made the purchase (490.00) but what was told was not honored, be sure you get what you are being told, I had other means of paying and would have not lowered my credit score for 50.00. I Have shopped at this store since it has been there and never had an issue, and a little less personal phone use with HD phone lines ringing would be a thought to.improve as a start.

Yes the people are friendly ,and clean area I recommend to anyone to get there any time.

The store is always neat and clean. The employees always willing to help, never have an attitude like in other places. Great customer service.

The Lane Ave store has many selections of various items concerning home improvement.

Amazing store and staff nice friendly smiles

I love this Home Depot. They always have plenty of inventory, whatever I need is always in stock. Sandy was my cashier and she had a pleasant attitude and checked me out quickly.

I always experience great customer service when I shop at this location. Employees are always available and helpful, items are always in stock, checkout is quick and easy and returns are always smooth. I've been to a number of Home Depots and this one is by far my favorite.