#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)557-6962

Rental Center

(718)557-6968

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Location

92-30 168th Street

Jamaica, NY 11433

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Upcoming Workshops

Customer Store Reviews

  • 4.4 out of 513 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (513)
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Showing 1-30 of 513 reviews
Very nice store Iove the parking and the way the store is layed out
Very nice store Iove the parking and the way the store is layed out
by
  • Verified Purchase
  • Recommended
good store and I recomend to mi frends
good store and I recomend to mi frends
by
  • Verified Purchase
  • Recommended
Excellent customer service
Excellent customer service
by
  • Verified Purchase
  • Recommended
Great experience, cashier was very helpful. Thank u
Great experience, cashier was very helpful. Thank u
by
  • Verified Purchase
  • Recommended
Good improvement as far as the number of store associates to help.
Good improvement as far as the number of store associates to help.
by
  • Verified Purchase
Berta the appliances specialist did a awesome job helping me make the perfect selection for my ap...
Berta the appliances specialist did a awesome job helping me make the perfect selection for my appliances I’ve been to other stores I’ve never had assistance like her
by
  • Verified Purchase
  • Recommended
Customer service and floor personnel’s attitude has greatly improved. I did find the latex gloves...
Customer service and floor personnel’s attitude has greatly improved. I did find the latex gloves I was looking for though they were not in stock on my last visit there a month ago.
by
  • Verified Purchase
  • Recommended
Store has everything in reasonable price.
Store has everything in reasonable price.
by
  • Verified Purchase
  • Recommended
Very easy to get to, it's in a good location, there were no huge long lines @ the store. Self-ch...
Very easy to get to, it's in a good location, there were no huge long lines @ the store. Self-checkout woman was extremely helpful.
by
  • Verified Purchase
  • Recommended
Jose L. was super helpful and assisted in getting all of our product in the car. He was very polite.
Jose L. was super helpful and assisted in getting all of our product in the car. He was very polite.
by
  • Verified Purchase
  • Recommended
3 found this review helpful
Store is clean and mostly well stocked. Don't be surprised if the particular item you are looking...
Store is clean and mostly well stocked. Don't be surprised if the particular item you are looking for isn't in stock. The cashier can be a little uptight sometimes. Other than that, smooth sailing.
by
  • Verified Purchase
  • Recommended
Store is neat & clean. Store personnel could provide better customer service
Store is neat & clean. Store personnel could provide better customer service
by
  • Verified Purchase
  • Recommended
Everything is excellent.
Everything is excellent.
by
  • Verified Purchase
  • Recommended
Jose (the Asian employee) is always so helpful as soon as you encounter him. He actively asks if ...
Jose (the Asian employee) is always so helpful as soon as you encounter him. He actively asks if he can help without you asking. He should be put in charge of customer service training. The store is always well stocked. I also often find items on sale here that are not on sale at the other Home Depot Stores.
by
  • Verified Purchase
Staff needs to be more helpful what if an elderly person came in instead?
Staff needs to be more helpful what if an elderly person came in instead?
by
  • Verified Purchase
I would likento recommend the store..but my complaint is that you cannot reach anyone when you ca...
I would likento recommend the store..but my complaint is that you cannot reach anyone when you call the store. You are constantyly transferred to different departments until you finally get hung up on.
by
  • Verified Purchase
  • Recommended
If I could give zero stars I would. Terrible customer service.
If I could give zero stars I would. Terrible customer service.
by
  • Verified Purchase
Very friendly employees that know there job and I always shop at this location for faster and con...
Very friendly employees that know there job and I always shop at this location for faster and convenience for myself and my clients.110% all the way.
by
  • Verified Purchase
  • Recommended
The customer service at this location is horrible! The worst I ever had to encounter! I had to de...
The customer service at this location is horrible! The worst I ever had to encounter! I had to deal with rude and unprofessional people! I will never go to this store and I will inform everyone I know not to either! I refuse to spend my hard earned money with people that think it’s funny to disrespect you. This one cashier stood out the most named JAMONICA WAS COMPLETELY RUDE NOT ONLY TO ME BUT ALSO TO THE CUSTOMER BEFORE ME! I WILL SHOP ELSEWHERE OR ANOTHER HOME DEPOT I REFUSE TO GIVE THIS LOCATION MY EARNED MONEY! She needs more training because I doubt she acted like this with her hiring manager! She should appreciate her job like when she went to apply for it! If you are unhappy stay home. Don’t bring your bad attitude to work to give it to people spending there hard earned money ! This location needs to go out of business and replaced. WORST EXPERIENCE EVER!
by
    1 found this review helpful
    Because they put customer first
    Because they put customer first
    by
    • Verified Purchase
    • Recommended
    THE HOME DEPOT STAFF ARE COURTIOUS AND FRIENDLY, THE STAFF ARE ALWAYS AROUND TO HELP ,STORE IS AL...
    THE HOME DEPOT STAFF ARE COURTIOUS AND FRIENDLY, THE STAFF ARE ALWAYS AROUND TO HELP ,STORE IS ALWAYS CLEAN AND PRICES ARE ALWAYS VISIBLE .....
    by
    • Verified Purchase
    • Recommended
    this is store I like to shop
    this is store I like to shop
    by
    • Verified Purchase
    Found exactly what I was looking for easily, helpful assistance, clean store and friendly associa...
    Found exactly what I was looking for easily, helpful assistance, clean store and friendly associates.
    by
    • Verified Purchase
    • Recommended
    The store was clean open sales men were accommodating and most of all the cashier was very warm f...
    The store was clean open sales men were accommodating and most of all the cashier was very warm friendly and helpful
    by
    • Verified Purchase
    • Recommended
    The service is great quick access to what I need help is always available
    The service is great quick access to what I need help is always available
    by
    • Verified Purchase
    • Recommended
    Jose was very helpful ! He helped me get my cart into the elevator, as well as unloaded the cart ...
    Jose was very helpful ! He helped me get my cart into the elevator, as well as unloaded the cart into my car for me! Employees who offer that much help deserve promotions.. or some acknowledgement at the very least .
    by
    • Verified Purchase
    • Recommended
    great service, great help and i love how the representative took the time to help me.
    great service, great help and i love how the representative took the time to help me.
    by
    • Verified Purchase
    • Recommended
    Excellent in everything.
    Excellent in everything.
    by
    • Verified Purchase
    • Recommended
    Good customer service
    Good customer service
    by
    • Verified Purchase
    • Recommended
    I love that place
    I love that place
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 513 reviews

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