#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(716)483-7004

Rental Center

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

935 Fairmount Avenue

Jamestown, NY 14701

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 337 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (337)
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Showing 1-30 of 337 reviews
Ordering flooring
Cale remembers me from the first initial encounter of getting the process in order to have new flooring, from the measuring and when time to pick out products and then install
by
    • Recommended
    Always helpful
    Can always approach an associate
    by
      • Recommended
      Wonderful store
      Wonderful store. Staff very friendly and knowledgeable.
      by
        • Recommended
        Great employees!!
        Helped me find what I needed for a whole house renovation!!
        by
          • Recommended
          PRO Desk is PROfessional!
          Sara W. and her team went above and beyond to ensure our shopping experience was the best. I'd give it ten stars if I could.
          by
            Excellence
            I go there at least 3-4 times a week and very seldom have any problems. My second home
            by
              • Recommended
              My Home Depot store .......
              The store is necessary , DO NOT TALKE THIS AWAY !!!!!!!!!!!!!!
              by
                • Recommended
                kitchen remodel
                We started the process of remodeling our kitchen. The person helping us is Patty Fitzgerald. What a wonderful person she is. She's very knowledgeable and personable, and she makes it very easy to work with her.
                by
                  • Recommended
                  Outstanding customer service
                  The store mgr and two staffers helped me in one way or another from entrance of store to conclusion. They could not have been more friendly/ helpful and we were extremely pleased !
                  by
                    • Recommended
                    Customer service.
                    I typically shop at Home Depot on a frequent basis. I had a very disappointing experience on Black Friday. My main purpose for going there that morning was to purchase a DeWalt battery set that was on sale. Upon arriving, I asked the first associate that I encountered where I could find them. He said we never received them and unfortunately, there’s nothing that we can do about it. I know it’s a busy day, but I got there as soon as the sale started. I understand things happen, but he could’ve been at least a little more compassionate about it or friendly.
                    by
                      Great customer service
                      Bought 3 kitchen appliances
                      by
                        • Recommended
                        Hello
                        This store is the closest to my house so therefore it is where I shop !!!!!!!!
                        by
                          • Recommended
                          Nice store
                          Black Friday deals are good and they were in stock.
                          by
                            • Recommended
                            I bought a new hot water tank yesterday
                            The new hot water tank is working good
                            by
                              • Recommended
                              Our Home Depot is the best!
                              The Jamestown Home Depot is full of wonderful employees. They are so helpful with every project I’ve done. Patty in kitchen design is amazing to work with and she is so creative.
                              by
                                • Recommended
                                Love this store
                                Love the store. Employees are VERY helpful and friendly.
                                by
                                  • Recommended
                                  good store
                                  very friendly staff, very good location
                                  by
                                    • Recommended
                                    Lady shoper
                                    Always enjoy getting the discount coupons. They come in handy for senior citizens
                                    by
                                      • Recommended
                                      Fantastic staff!
                                      All the staff here are efficient, knowledgeable and friendly
                                      by
                                        • Recommended
                                        Ok store
                                        Yesterday our shopping experience was great. We had 2 employees that were wonderful. Tom and Guy were both very helpful. Unfortunately that is not always the norm. Sometimes it is hard to find someone willing to help you. I think some of the employees (the younger ones) know we really don't have any other place locally to shop so let them fend for themselves.
                                        by
                                          • Recommended
                                          Washerdryer stackable
                                          Very happy with machine
                                          by
                                            • Recommended
                                            Highly recommend!!
                                            Always excellent, friendly service at this store! Look for Tom Fenton! He always gives me excellent and friendly help!
                                            by
                                              • Recommended
                                              The only game in town.
                                              There are some other options, but by and large Home Depot has a monopoly in our area. I go there because the alternatives are 30 minute or more drives. Perhaps it would not make a difference, but maybe competition would cause Home Depot to step up their game. Me and my friends call it Home Disappointment.
                                              by
                                                Excellent customer service
                                                I had a contract work order I needed to fill I couldn’t figure out how to order it and charge to my Home Depot account Cass from customer service went way beyond the norm to help me She took over an hour to work this out Great customer interaction and support They need more employees like this! She deserves a raise!
                                                by
                                                  • Recommended
                                                  Convenient location!
                                                  I love the location with Wegman's and Target in the same plaza area.
                                                  by
                                                    • Recommended
                                                    Great location for your Building materials needs.
                                                    I bought an electric heater and it works wonderful. Thanks to Tom who helped me selecting this item.
                                                    by
                                                      • Recommended
                                                      Fantastic customer service
                                                      I've visited this Home depot several times in the past month for a project I'm working on. I cannot say enough good about the team of workers here at this location. Its an almost 90s customer service feel. They treat you like you're their one and only>>>,and zero phones out. That's enough to make ya almost pass out....I really love this store.
                                                      by
                                                        • Recommended
                                                        Review
                                                        Most staff are rude and incompetent.
                                                        by
                                                          Excellent customer service
                                                          Bought a refrigerator from Nicholas. He was very polite and knowledgeable and patient.
                                                          by
                                                            • Recommended
                                                            1 found this review helpful
                                                            Got our perfect grill
                                                            We got the Weber spirit 2 burner grill. Just perfect great product details.
                                                            by
                                                              Showing 1-30 of 337 reviews

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