#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(616)975-7431

Rental Center

(616)975-7438

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4646 28th St, Se

Grand Rapids, MI 49512

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Customer Store Reviews

  • 4.7 out of 683 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (683)
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Showing 1-30 of 683 reviews
I got my water exchange
Almost every week I been getting my water exchange
by
    • Recommended
    GOOD STORE - GREAT EMPLOYEES
    Dealt with four employees, all friendly, helpful and knowledgeable. Needed a florescent light ballast - greeted upon entering and kindly directed to where I would find it. Employee in the area came to me - didn't have to try to find one! Pointed out exactly what I needed. I could not have done that myself. Even had special assistance at checkout.
    by
      • Recommended
      Overall experience
      This and many other visits to this store have been and are a pleasant experience as everything is easy to find. Store is very neat. Help is easy to find, and friendly as well as the cashier. I love shopping at this Home Depot Store.
      by
        • Recommended
        This store is always very clean and neat. Helpful employees and great return counter.
        This store is always very clean and neat. Helpful employees and great return counter.
        by
        • Verified Purchase
        • Recommended
        The store is clean and also the employee and customer service and are so friendly and helpful
        The store is clean and also the employee and customer service and are so friendly and helpful
        by
        • Verified Purchase
        • Recommended
        Anna in paint was knowledgeable, efficient, and funny. She listened to what we wanted to accompli...
        Anna in paint was knowledgeable, efficient, and funny. She listened to what we wanted to accomplish, led us to the right products, hoisted 5 gallon buckets into the shaker, and had us on our way with everything we needed as quickly as possible. Great service!
        by
        • Verified Purchase
        • Recommended
        Special thanks to Jack & Espen at tool rental for helping me with my flooring project - taught me...
        Special thanks to Jack & Espen at tool rental for helping me with my flooring project - taught me how to use square buff & drum sander and made sure I got the right sandpapers!
        by
        • Verified Purchase
        • Recommended
        We were able to get assistance to locate items that we were looking for. The store was clean and...
        We were able to get assistance to locate items that we were looking for. The store was clean and Karen C. was very helpful.
        by
        • Verified Purchase
        • Recommended
        Nicolai who works at checkout was very fast and obviously new the product line. He was very frie...
        Nicolai who works at checkout was very fast and obviously new the product line. He was very friendly and showed interest in me. When I left, Nicolai welcomed me back to the store. Nice touch !!
        by
        • Verified Purchase
        • Recommended
        Tool Rental personnel Eric is helpful and instructive. Assistance was greatly appreciated.
        Tool Rental personnel Eric is helpful and instructive. Assistance was greatly appreciated.
        by
        • Verified Purchase
        • Recommended
        Jase came to me. He greeted me without startling me. Asked if I could use some assistance. He was...
        Jase came to me. He greeted me without startling me. Asked if I could use some assistance. He was patient and let me know he was working on helping me find the things I needed. Jase surprised me by showing me what was in the package to be sure it met my needs. Thank you again Jase!
        by
        • Verified Purchase
        • Recommended
        This store and time I spent had the best service in any store
        This store and time I spent had the best service in any store
        by
        • Verified Purchase
        • Recommended
        Yes I definitely recommend this Home Depot store my son works there and I know he works hard ever...
        Yes I definitely recommend this Home Depot store my son works there and I know he works hard every day he’s there not to mention all his friends . They are very helpful and try their best to give customers the outstanding experience ! Plus my today’s July 3,2021 shopping with countertop confirmed it Ron Hoogerwerf wow! He is very helpful it made my. Shopping smooth and easy. Infact he gave me a lot of options . He is very knowledgeable! You have a top employee/s there. Thank you!
        by
        • Verified Purchase
        • Recommended
        Great experience at this Home Depot. Everyone was helpful and all items that I needed were in stock.
        Great experience at this Home Depot. Everyone was helpful and all items that I needed were in stock.
        by
        • Verified Purchase
        • Recommended
        Ignacio was great helping me find exactly what I needed. Thank you
        Ignacio was great helping me find exactly what I needed. Thank you
        by
        • Verified Purchase
        • Recommended
        Very helpful associates! Ignacio did a wonderful job at checking me out!
        Very helpful associates! Ignacio did a wonderful job at checking me out!
        by
        • Verified Purchase
        • Recommended
        All the way from Texas to get the exact equipment I needed. Love the service available at this st...
        All the way from Texas to get the exact equipment I needed. Love the service available at this store. Highly recommend.
        by
        • Verified Purchase
        • Recommended
        The store is clean and also the employee and customer service are so friendly and helpful.
        The store is clean and also the employee and customer service are so friendly and helpful.
        by
        • Verified Purchase
        • Recommended
        So much better service than any other home improvement store I've been in...
        So much better service than any other home improvement store I've been in...
        by
        • Verified Purchase
        • Recommended
        Great Customer Service!
        Great Customer Service!
        by
        • Verified Purchase
        • Recommended
        Trying to give Paul, my cashier 5 stars!!!
        Trying to give Paul, my cashier 5 stars!!!
        by
        • Verified Purchase
        • Recommended
        Love this store! Associates are very courteous and will do their best to help you with your purc...
        Love this store! Associates are very courteous and will do their best to help you with your purchase!
        by
        • Verified Purchase
        Store team work INCREDIBLE!
        Store team work INCREDIBLE!
        by
        • Verified Purchase
        • Recommended
        This store has the friendliest staff and one of the cleanest stores around!
        This store has the friendliest staff and one of the cleanest stores around!
        by
        • Verified Purchase
        • Recommended
        Clerk at paint desk was very friendly and knowledgeable. Very helpful when I was choosing paint ...
        Clerk at paint desk was very friendly and knowledgeable. Very helpful when I was choosing paint and brushes.
        by
        • Verified Purchase
        • Recommended
        Good customer service
        Good customer service
        by
        • Verified Purchase
        • Recommended
        Veterans be careful, cashiers are not honoring veteran discount.
        Veterans be careful, cashiers are not honoring veteran discount.
        by
        • Verified Purchase
        • Recommended
        Was very happy to find landscape mulch available at a very good price. Also, Christian and Jerem...
        Was very happy to find landscape mulch available at a very good price. Also, Christian and Jeremiah from the lawn/garden section loaded the bags into my minivan. This was a service I didn't expect. I offerred a tip and they refused, saying this is service that Home Depot provides.
        by
        • Verified Purchase
        • Recommended
        I give Customer service an A+ Jonathan went above and beyond to find me some chair cushions. Than...
        I give Customer service an A+ Jonathan went above and beyond to find me some chair cushions. Thank you for making the time to help your customers. Eric the cashier was very friendly.
        by
        • Verified Purchase
        • Recommended
        Shelving price showed $189, yet when I get to the cashier it rings up at $219. I was told to go t...
        Shelving price showed $189, yet when I get to the cashier it rings up at $219. I was told to go to another register and ask for help. Finally got the price down to its shelf listed price but when I went out to my truck in the bay by the wood aisles, a very old man parked his car illegally right next to the door, blocking me in enough that I had to back out all the way to get out of there. Start enforcing these violators and either give them tickets or refuse them service when they park in a fire zone.
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 683 reviews

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