#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(830)792-1002

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1789 Sidney Baker

Kerrville, TX 78028

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Customer Store Reviews

  • 4.6 out of 435 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (435)
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Showing 1-30 of 435 reviews
Customer Service and On-Line Orders
When I could not find a Frost Cover for my plants in the store so I went to the service counter and Deborah pulled one up on-line and placed the order for me. While she was placing the order I looked over the holiday lighting and when I got home decided to order some icicle lights. To my delight they were cheaper on line so I placed the order and picked them up the next day in the store. Deborah helped process the delivery and as always she was most helpful, cheerful, and had all the answers. She is a joy at the counter.
by
    • Recommended
    Very good store
    I always enjoy shopping in this store. The employees are always available and very helpful.
    by
      • Recommended
      great store very helpful and great prices.
      great store. great prices and very helpful and very informative. will def be going back
      by
      • Pro
      • Recommended
      Helpful associates in Kerrville
      I really like this store. Associates in numerous departments are super helpful. Particularly Contractor Sales, Electrical, Paint, Appliances and Kitchen Design. The people are very friendly and help me work through my list with suggestions and other ideas that I hadn't even considered. The paint matching capabilities are the best that I have ever encountered. They must calibrate the computer every day because the matching is spot on every time. I know most of the associates by name and they all remember me and are very cordial.
      by
      • Pro
      • Recommended
      CLEAN STORE , BUT TOO MUCH FOREIGN LANGUAGE IN SIGNS -- THIS IS U.S.A. NOT MEXICO!
      WILL I FIND EVERYTHING IN ENGLISH IN ANOTHER COUNTRY ?
      by
        • Recommended
        1 found this review helpful
        Great customer service!
        I went to the Home Depot in Kerrville to purchase a new washer and dryer and was helped by a gentleman named Roy Boudreaux. I can't tell you how easy he made the whole experience. He was professional and knowledgeable!
        by
          • Recommended
          Great Folks
          Store was clean and tidy. Associate that Helped me was very friendly and knew exactly where I need to go to find my parts. I self checked on the way out and the associate there was also very friendly and we had a nice chat. I shop at this location quite often. Actually purchased several $$K worth of flooring recently and once again the folks were great to deal with.
          by
          • DIY
          • Recommended
          Great sales associate
          Our appliance sales associate, Dub Burleson, was very helpful, knowledgable, and fun. We had a great experience buying our new refrigerator.
          by
          • DIY
          • Recommended
          Really Nice Store
          This store in Kerrville, Texas is very clean, well lit and the staff are very friendly and helpful. Several departments have people in them that actually worked in the field and understand your questions. They guide you in the right direction with your purchases. Customer service is AWESOME.
          by
          • DIY
          • Recommended
          Very helpful staff
          Very helpful and friendly staff. Competitive prices on even household cleaning products.
          by
          • DIY
          • Recommended
          This store always has what I need in stock.
          This is my where to go store when I need supplies or tools for any size job. They always has items in stock or can order it quickly. Very knowledgeable and helpfull associates when I need assistence.
          by
          • Pro
          • Recommended
          Shopper
          Great store! Great people! Injoyed my shopping experience
          by
            • Recommended
            Excellent store and employees.
            Employees don't wait for you to ask if you need help, they ask with a smile, even to the grouch (like me). For the most part merchandise is fairly priced, in stock and if not available, it will be immediately ordered. Lot's of choice's, very pleased with the store in General. My wife even goes with me to look (and most of the time buy) plenty of plants and stuff you need and didn't know it.
            by
            • DIY
            • Recommended
            Great people ! The store is keep up clean and employee are great help if needed.
            I recently visited Home Depot here in Kerrville to purchase paint for my home. The associate in the paint department were excellent ! He work carefully but fast with mixing all the paint cans I had ask for.
            by
              • Recommended
              Online-in store pick up
              Everyone was very helpful. The service desk representatives were wonderful.
              by
              • DIY
              • Recommended
              HELPFUL LS
              always helpful and knowledgeable shopping with home depot. enjoy
              by
              • DIY
              • Recommended
              Nice, Clean store
              Store was clean and tidy and associate was nice and product was available.
              by
                • Recommended
                LOVE KERRVILLE HOME DEPOT!
                I love the Home Depot in Kerrville. I go there a lot and there is never a time I don't have a great experience from the store associates and finding what I need.
                by
                • DIY
                • Recommended
                Great experience at the Kerrville store.
                The products are some the best in the building material business. The associates are very helpful,polite, happy and joyful.
                by
                  • Recommended
                  Great store reps
                  Most Home Depot store reps are very helpful. Seems like the Kerrville store has the best reps I've seen in any of the stores. Always helpful!
                  by
                  • DIY
                  • Recommended
                  The assocciates are the greatest
                  The help I got was a wealth of information. I changed my plans for the better after I talked with a associate.
                  by
                    • Recommended
                    great service and helpful
                    I bought a refrigerator and the associate helped figure out what I needed was friendly informative and took good care of everything. I had been to Lowes and walked out cuz they were rude. The associate at Hone Depot could give lessons on how to act. His actions knowledge and kindness made the sale.
                    by
                    • DIY
                    people are friendly and helpful.
                    The associates are willing to help find what you need. The cashiers are friendly and help with returns. We have been in this area for 3 years and always find the people in the paint dept. knowledgeable about their products.
                    by
                    • DIY
                    Good Experience
                    Everyone was very helpful and very professional. Good Job Everyone!
                    by
                    • Pro
                    • Recommended
                    Thanks!
                    This Home Depot is great. I found what I needed easily, and there were plenty of associates available to help me. Thanks, Kerrville HD!
                    by
                    • DIY
                    • Recommended
                    Very good trip to HD.
                    THE ASSOCIATES WERE VERY KNOWLEDGEABLE OF THE PRODUCE THAT I WAS LOOKING FOR. THERE WERE CHOICES AVAILABLE AND EVEN THOUGH THEY WERE IN DIFFERENT LOCATIONS THEY KNEW EXACTLY WHERE TO FIND THEM. THEY SAVE ME A LOT OF TIME WANDERING AROUND LOOKING FOR THE ITEM MYSELF.
                    by
                    • DIY
                    • Recommended
                    Great Organized Store!
                    The store was extremely organized and items were easy to locate! As always, prices are always lower that other stores.
                    by
                    • DIY
                    • Recommended
                    Worst Home Depot I have ever been to
                    The paint department had lots of folks waiting to get help because the store associate was helping one couple and not even acknowledging the rest of his customers. On a Saturday I do not believe they should spend so much time with one customer. They need to acknowledge all customers waiting out the paint mix desk. Two couples finally gave up and left, 3 singles left, I stayed and 1 single guy stayed and we waited and waited while the associate was still with the same customers. The single guy finally gave up and I went and got a manager. He was about as satisfactory/helpful as a mannequin.
                    by
                    • DIY
                    2 found this review helpful
                    Excellent
                    I was able to find what i needed with the help of associates and was done in a few minutes.
                    by
                    • DIY
                    • Recommended
                    *' foot light tubes
                    Tony in electrical was very helpful in finding the correct tubes for my fixtures. The cashier was very friendly.
                    by
                    • Pro
                    • Recommended
                    Showing 1-30 of 435 reviews

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