#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(830)792-1002

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1789 Sidney Baker

Kerrville, TX 78028

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.6 out of 435 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (435)
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Showing 1-30 of 435 reviews
I use HD all the time Great storeore
I use HD all the time Great storeore
by
  • Verified Purchase
  • Recommended
Personal was helpful products in stock Store was clean Could not ask for anything more
Personal was helpful products in stock Store was clean Could not ask for anything more
by
  • Verified Purchase
  • Recommended
I could not find any store employee to help me with the product I needed. When I finally found wh...
I could not find any store employee to help me with the product I needed. When I finally found what I needed and went to pay of it the cashier seemed bothered to help me. Very rude employees.
by
  • Verified Purchase
The employees are not at fault as the survey wrongly states! The Kerrvile store is not at fault e...
The employees are not at fault as the survey wrongly states! The Kerrvile store is not at fault either! None of these types of stores can afford to hire enough employees to cover such large stores. I have made my recommendation inside the survey.
by
  • Verified Purchase
  • Recommended
Great customer service. I was pleased with all three who helped with my purchase.
Great customer service. I was pleased with all three who helped with my purchase.
by
  • Verified Purchase
  • Recommended
This store is a well stocked store, i frequent it when I need something..
This store is a well stocked store, i frequent it when I need something..
by
  • Verified Purchase
  • Recommended
Always people working to nake shopping here quick, pleasant amd informative!!
Always people working to nake shopping here quick, pleasant amd informative!!
by
  • Verified Purchase
  • Recommended
Friendly and helpful associates. Clean store and great procuct selection.
Friendly and helpful associates. Clean store and great procuct selection.
by
  • Verified Purchase
  • Recommended
This is a really good store and very helpful when you go in. Please, keep it up and make sure all...
This is a really good store and very helpful when you go in. Please, keep it up and make sure all people that work for you are there to do there job.
by
  • Verified Purchase
  • Recommended
It is a pleasure to shop at this store! There are enough knowledgeable and friendly employees th...
It is a pleasure to shop at this store! There are enough knowledgeable and friendly employees that it is very easy to get help and get advice!
by
  • Verified Purchase
  • Recommended
I wish I had gotten the floor rep's name! He was working in the lumber area. Was so helpful, cu...
I wish I had gotten the floor rep's name! He was working in the lumber area. Was so helpful, cut boards for me and advised about other products. I needed a special bonding agent and he knew the exact product, found it on the shelves for me. So great, I got everything I needed for two home projects.
by
  • Verified Purchase
  • Recommended
This store is very clean and the employees are very helpful!
This store is very clean and the employees are very helpful!
by
  • Verified Purchase
  • Recommended
Rich in plumbing helped me. You saved the day man. Thanks
Rich in plumbing helped me. You saved the day man. Thanks
by
  • Verified Purchase
  • Recommended
Good prices, plant specials and items were easy to find in store or help was available.
Good prices, plant specials and items were easy to find in store or help was available.
by
  • Verified Purchase
  • Recommended
Buying appliances are a fairly major event. The Appliance Specialist that assisted was extremely ...
Buying appliances are a fairly major event. The Appliance Specialist that assisted was extremely pleasant and very knowledgeable.
by
  • Verified Purchase
  • Recommended
The Service Desk was very helpful.
The Service Desk was very helpful.
by
  • Verified Purchase
  • Recommended
Although this store is smaller than those I was accustomed to in a large city, the customer servi...
Although this store is smaller than those I was accustomed to in a large city, the customer service is better with store associates being very helpful and stopping what they are doing to assist.
by
  • Verified Purchase
  • Recommended
The employees at this store were impressive especially when one could tell me where an item was e...
The employees at this store were impressive especially when one could tell me where an item was exactly on the other end of the store which saved a lot of time and walking thru the aisles to find it. My checkout was very quick and the gentleman was very curteous.
by
  • Verified Purchase
  • Recommended
A busy store with the best selection of EVERYTHING except hambergers. A great place to shop for e...
A busy store with the best selection of EVERYTHING except hambergers. A great place to shop for everything else.
by
  • Verified Purchase
  • Recommended
Great store. Always has everything in stock and the employees are great.
Great store. Always has everything in stock and the employees are great.
by
  • Verified Purchase
  • Recommended
Great store with outstanding customer service
Great store with outstanding customer service
by
  • Verified Purchase
  • Recommended
We love shopping here! It's our favorite place to go for all our home needs!! Thank you soo much!
We love shopping here! It's our favorite place to go for all our home needs!! Thank you soo much!
by
  • Verified Purchase
  • Recommended
sorry customer service. will not return, too many other options available.
sorry customer service. will not return, too many other options available.
by
  • Verified Purchase
Most employees are friendly and helpful. The one that especially goes out of her way to help is ...
Most employees are friendly and helpful. The one that especially goes out of her way to help is Janie at the commercial desk. No matter what we need she is ALWAYS there to help. She is the main reason we keep shopping there.
by
  • Verified Purchase
  • Recommended
The Kerrville Home Depot is always friendly, well stocked and the staff are knowledgeable. All of...
The Kerrville Home Depot is always friendly, well stocked and the staff are knowledgeable. All of my experiences shopping there are good.
by
  • Verified Purchase
  • Recommended
Thank you for the excellent service I received from appliance specialist, Dub Burleson. He was v...
Thank you for the excellent service I received from appliance specialist, Dub Burleson. He was very knowledgeable about all the various choices and also helped us pick out Kitchen countertops.
by
  • Verified Purchase
  • Recommended
I always receive good customer service from friendly, knowledgeable staff at this store. Keep up...
I always receive good customer service from friendly, knowledgeable staff at this store. Keep up the good work.
by
  • Verified Purchase
  • Recommended
After failing to find the product on the floor and told by floor staff they didn't have anymore, ...
After failing to find the product on the floor and told by floor staff they didn't have anymore, the cashier at check- out asked if I found everything I was looking for. When I said I hadn't she asked me what the product was in question, researched it, found it in stock and had a floor staff retrieve it for me.
by
  • Verified Purchase
  • Recommended
Employees are very helpful. Often they will ask you if you need help and will take the time to sh...
Employees are very helpful. Often they will ask you if you need help and will take the time to show you where a product is located.
by
  • Verified Purchase
  • Recommended
You can be at any end of the store and the employees know what aisle you need...Violet Matias hel...
You can be at any end of the store and the employees know what aisle you need...Violet Matias helped us with a remodel ...that girl is so helpful and knowledgeable and great with ideas and suggestions/design.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 435 reviews

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