Reviews for Lake Worth II #6316

They advertise a bulk discount on items, in my case 6x K2 sprinkle heads. The HD cash registers are not programmed to do this. Pretty much a scam unless you watch and call them out. The remedy was stand in line and wait for customer service. They will have know idea so take a picture of the scam promotion or be prepared to waist even more time.

I went to buy grass seeds and ended up going to an obstacle course. A lot of dangerous items could have easily cut me as I tried to navigate though to see if there was grass seeds I needed. I also had my kid with me so I had to abandon the cart and both of us had to walk through the mess. I don’t understand how and why these things were not placed near the wall so that customers could actually purchase things.

Store Manager Chris came to the rescue . Thank you for the upgrade because what I was told you had in the store was not there and you saved the day .

The selection of cleaning products is Amazing!!!! The floor cleaner the associate requested smells great!! I'm HOOKED!! WILL BE BUYING IT AGAIN FOR SURE!! MY NEW HOUSE SMELL!!!!

There are so many different departments that I use. I am very impressed with your Selection and Customer Service. Keep up the Great Work !! Sharon

I just had a great experience buying landscape rocks, but Home Depot on Jog Rd and Lantana always has what I need and want, with good quality and great prices.

Last couple of visits 👎

It took me about 30 minutes to pay at this location. System was malfunctioning plus they had 50% of their machines off. A total disaster.

Bought fridge a year ago. Wanted to change color of fridge to black and white. It was very easy to order color glass for fridge. It was just as easy to install!!! Love my bespoke

Fabulous specialty coffees!! The best anywhere! Only comment: Please don’t get rid of the blue aspartame sweeteners!!

Place was clean and organized and staff was friendly and nice

3 employees had no clue what a garden trellis was!

Good store, had everything I needed including tool rental.

SO FAR EVERY THING I NEED IS IN STOCK @ HME DPT - THOUGH AT TIMES WHEN I NEED - OH TEN ITEMS - I CAN ONLY FIND 8 - & THAT LEADS ME TO YOUR COMPETITION

The service desk is always nice

items are good I am permanent Disabled and emplee name Ermnestor Colomboro was so rude told me i am distorting the store and he will call security to get me kicked out when i was checking the box i was about to buy and i told him i am buying this Sir. He was very rude to me . Thanks for the help i got from Mameger Name Mario nice gentleman 🙏

I was looking for an item I asked an employee very rude said isle so and so usually they would take you to find your item this guy gave me the brush off

Your employees at the location Lantana Road and jog Road are the worst bunch of staff unfriendly unhelpful and always having an attitude. Once in a great while you’ll get one employed that has a decent sense of humor as well to help you but 98% of. Work staff on ask for help either have an attitude or they tell you they’re on break or they have to go to restroom. Find somebody else.

I purchased a grill on Monday and they advised it would be assembled and delivered by Wednesday. I received a call Wednesday saying it will not be until Saturday, I received an email Saturday morning advising delivery won’t be until next Saturday when I called they advised the assembly person never showed up to work. I’m very disappointed in home depot‘s customer service.

The store is overly jammed, many of the isles are so tight I could barely get the wagon through them. Time to roll those prices back down.

Great Experience , super quick , accurate and overall very Pleasant .

Took several rep’s to identify the item was in overflow stock.

Veronica is efficient without being pushy. I recommend purchasing your appliances here.

I am a significant HD client and visit a number of stores. Most of the other’s employees look to offer assistance proactively. The culture at this store is to avoid customers. Also, the aisles are often blocked with product that hasn’t been shelved.

I was sent a survey and I wanted to tell them what I needed and what was not there.. But I could not explain my problem on Survey. I need a four bolts and four nuts. All the specialty bins were half empty And totally Mixed up. I asked her a I asked I asked help End The Home Depot employee should. Yes I think there are two more on The Inventory and he walked away. It seemed like I was there Forever trying to find something that would work. I did not get what I wanted . Had to improvise.

It's always about finding the right person but on Friday July26 the team in the customer service section (lead by Jess) was particularly sharp and effective

GO TO HOME DEPOT (LANTANA) OR GO NO WHERE!! IF YOU DESIRE A QUALITY PRODUCT, RESPECT/CARING AND BEING PART OF THE HOME DEPOT FAMILY, THIS YOUR PLACE! GO NO FURTHER!!! bill newell

Never being helped even when they call 4x. Even getting management is little to no help. Just needed shelves cut. Wasted 30 minutes and ended up leaving.

Andy and Rodger in the Home Depot paint department are fantastic!

I found what I needed very quickly