Reviews for Lorain #6930

The employees at this store were very friendly and helpful

Train your employees how to be kind and to know where things are. We are tired of the employees being rude to us. It would be nice if they knew where the products are.

I went online only to get I have to wait for a delivery. So I tried it because It said if ordered before a certain time I would get it same day. Three days later my product came. Would have just drove to the store if I knew it would take that long.

Appreciate the help I got when selecting a new washer/dryer. Delivery date works well for my schefule

I'm generally one to handle things myself and not bother store employees, but I was shopping for a lawnmower this time; not something I wanted to try and carry/load myself. First impression, HD website said there were 9 of the model I wanted available. When I got there the shelves were bare except one with a pretty beat up box. I looked for an employee to help and couldn't find anyone. So I looked over the beat-up box and thought I'd buy it and return it if something was broken inside. While loading it, 2 HD employees walked by and none asked if I needed/wanted help. I thought that was odd. When I checked out, the guy seemed more concerned with selling me a HD credit card than anything, and didn't offer any help loading it into my car. Thankfully, another customer who was getting out of his car at the time I was loading stopped and asked if I wanted help. So far so good on the lawnmower cutting my grass, but thought the store could have helped more.

I bought a keyless lock to install at my church. When I opened th box it was obvious this lock had been previously installed and returned, The box was missing parts and the lock was useless. If You plan on buying anything from Home Depot that comes in a box it is a good idea to have an employee open the box to make sure it is not a box of junk that was returned to the sales shelf after someone else returned it.

Pattey did an excellent job laying out my new kitchen. She was very organized and a true professional. I would recommend her to anyone. She has a lot of experience and came up with some great ideas.

Very nice people. Very nice organize and cleannstore

The only thing is the guy that was working in the department did not know much about the apartment he was working and he had to find someone else Assist with me in the plumbing department

We found everything that we needed. The employees of this store went above and beyond to help us. It was appreciated!

I know that it’s not your fault but I bought 5 abrovitas I would say a month and a half ago and two of them seem like they’re not going to make it I don’t know what the return policy is

I spent over $500.00 here last month and tell friends what happens at home depot.

I bouight a riding mower/tractor yesterday and love it

Megan, Kitchen & Bath Sales Specialist, was wonderful! She explained everything I needed to know, very professional and knowledgeable!

I was with an employee that did not know how to do a phone sale. Instead of getting someone who knows how to she Instead gives us an attitude because she didn't know how to do her job . After a few statements were said we asked for a manager, sat for 25 minutes which never showed. Rebecca did tho, we told her what happened she didn't hesitate to step up and get us taken care of. It's more people like her the world needs. Please give Rebecca a well recommended raise 🙌.

Phil in appliance dept was so helpful and patient with me during my purchase! He actually helped me decide on what to get and he was not rushing me ! I will return to this store for future purchases!

I was looking for fuses and the website told me which aisle and bin I could find them. When I got to the store I was helped by a knowledgeable associate who also helped my with self-checkout.

When I shop at 6930 I ALWAYS feel like I'm among friends!!

It's as if I work here, I shop home depot so much. It's my go-to store for all my general contracting needs!

Went in to get some paint primer tinted, for a shed I am buillding. Sergio and Mary were extremely helpful and patient with me. They mixed up a batch, but I thought it was "too light" of a shade of green. Without hesitation, they added more tint and darkened it up. Both are STELLAR employees, and a CREDIT to your company !

Great inventory and friendly and knowledgeable staff

It is now difficult to use

I didn't have any problem finding what I needed because the store was logically organized and there was plenty of what I needed to get. The self-checkout was really fabulous because Tonya made it really special. She informed me of the discount for applying for a Home Depot credit card and was so compelling that I agreed, and she made it super easy.

We needed some paneling cut and Jonathon was super helpful and friendly! He helped us me get the paneling down and cut. I appreciated his help SO much!

I've been planning a kitchen remodel for over 3 months. The Home Depot person, Joanne s , made it an almost pain-free process. Definitely a one-on-one personalized service. If you need any appliances from a big box store, go talk to her. You won't be sorry. It would be a five-star review except Home Depot was out of items I needed with no warning online that they were low on stock or discontinuing.

The person in the paint department was very helpful and courteous at matching the paint we needed matched and very fast at doing it.

I was having a hard time getting the paint i need it for my new house and getting other stuff also and in every ile i went theres was such and amazing person ready to help me .I was lil lost in the beginning but thanks to this amazing crew they guide me step by step and explain me what tools or accessories i need it to get the job done .. Thanks so much for you're kindness and amazing job keep it up

Sometimes myself and my workers get followed around the store like we're going to steal or something and it's quite uncomfortable when I shop here everyday, sometimes even 3 or 4 times a day

I purchased 2mm foam underlayment for my flooring project and saved 75% compared to 3 other home improvement stores!

Shannon in the Paint Dept. is very knowledgeable about her products. She is very friendly and quick at her job. It was a pleasure having her help us!