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Filter Reviews By:Rating, Profile, Gender, Age (417)
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Showing 1-30 of 417 reviews
Jun 14, 2019
Great service great store
Great service great store
by
Verified Purchase
Recommended
Jun 13, 2019
The store was clean, employees were friendly and helpful!! Aisles were clearly marked. A great pl...
The store was clean, employees were friendly and helpful!!
Aisles were clearly marked.
A great place to shop!!
by
Verified Purchase
Recommended
Jun 7, 2019
Great Store, where you could get all stuff for the home improvement.
Great Store, where you could get all stuff for the home improvement.
by
Verified Purchase
Recommended
Jun 6, 2019
Friendly and courteous staff to help the customers at any time of the day. Thankful for that.
Friendly and courteous staff to help the customers at any time of the day. Thankful for that.
by
Verified Purchase
Recommended
May 27, 2019
quick service, had all the supplies I needed, and helpful individuals to assist in moving heavy o...
quick service, had all the supplies I needed, and helpful individuals to assist in moving heavy objects
by
Verified Purchase
Recommended
May 25, 2019
Nice friendly crew
Nice friendly crew
by
Verified Purchase
Recommended
May 18, 2019
Swati is a welcomed customer service rep. great personality. Store could be less cluttered. Large...
Swati is a welcomed customer service rep. great personality.
Store could be less cluttered. Larger and more diverse selection of stock. Higher quality level of tools.
by
Verified Purchase
Recommended
May 18, 2019
It was a Saturday morning and was full of customers. The store was neat, there were enough sales ...
It was a Saturday morning and was full of customers. The store was neat, there were enough sales people on the floor to ask for help if needed, which I did, 3 times!. The staff was courteous and friendly. Also, the store was neat and orderly.
by
Verified Purchase
Recommended
May 14, 2019
Parking lot always full of carts. Store needs more light inside. Store needs lighter colors to br...
Parking lot always full of carts. Store needs more light inside. Store needs lighter colors to brighten it up always looks like a darkened warehouse, not a store. Never enough people working who knows what they are talking about. Many times I have been given eather I don't know or the wrong info. The plumbing department has people who know what they are talking about. But hard to find them. I have a home depot card, and like to shop at home dept. But would like to find some of the above fixed.
Thank You
by
Verified Purchase
Recommended
May 13, 2019
The staff needs to be trained to help customers. I had to wait for 15 mins to get lumber cut. I d...
The staff needs to be trained to help customers. I had to wait for 15 mins to get lumber cut. I did not end up buying as I couldn't wait any longer. I went to the home depot near my house in Parsipanny and was done in 5 mins.
by
Verified Purchase
May 1, 2019
GREAT STORE
GREAT STORE
by
Verified Purchase
Recommended
Apr 26, 2019
The Mahwah Home Depot always has the products I need for my home improvement projects. The store...
The Mahwah Home Depot always has the products I need for my home improvement projects. The store associates are always available and happy to assist whenever I have a question. I always feel confident about my shopping experience whenever I need to go to this location.
by
Verified Purchase
Recommended
Apr 18, 2019
I had carpet installed. They left 4 doors off of their hinges and a note - 4 DOORS NEED TO BE SH...
I had carpet installed. They left 4 doors off of their hinges and a note - 4 DOORS NEED TO BE SHAVED AT THE BOTTOM THANKS IN ADVANCE. I called and they agreed to install the doors for another $30 a piece. Then I see an electronic receipt in my inbox for $733 with $526 held on the card. I have been on the phone trying to speak with someone for a very long time. This is terrible service.
by
Verified Purchase
1 found this review helpful
Apr 18, 2019
The Store Manager Angelo was very friendly and helpful. It is also good to see a Store Manager wo...
The Store Manager Angelo was very friendly and helpful. It is also good to see a Store Manager working with his associates in loading products, interacting with customers, and driving a friendly work environment.
by
Verified Purchase
Recommended
Apr 12, 2019
Very clean, lots of help.
Very clean, lots of help.
by
Verified Purchase
Recommended
Apr 8, 2019
Home Depot seems determined to make the shopping experience as difficult as possible.
Home Depot seems determined to make the shopping experience as difficult as possible.
by
Verified Purchase
Apr 6, 2019
This is the one Home Depot store I visit where everyone will try to answer your questions or take...
This is the one Home Depot store I visit where everyone will try to answer your questions or take you to the right person to answer them! In other stores, my experience is they tell you where to go to get help.
by
Verified Purchase
Recommended
Apr 3, 2019
Clean, organized and well stocked store, with very helpful staff.
Clean, organized and well stocked store, with very helpful staff.
by
Verified Purchase
Recommended
Feb 21, 2019
The Mahwah store is very homeowner friendly!
The Mahwah store is very homeowner friendly!
by
Verified Purchase
Recommended
Feb 21, 2019
was on my way in to find one little lightbulb. It was the beginning of the week and was having a...
was on my way in to find one little lightbulb. It was the beginning of the week and was having a rough day. Jennifer came up to me and asked if I needed help. She was funny with a witty sense of humor. Really brightened up my day. She brought me over to self check out where I had some trouble with the machine. Your cashier Nicole asked if I needed assistance. She was completely sweet and kind. Both of them were absolutely wonderful!!! I hope you give awards or raises for customer service like that.
by
Verified Purchase
Recommended
Feb 20, 2019
I went in to look for parts to fix my leaky bathroom faucet. I wish I had the gents name who help...
I went in to look for parts to fix my leaky bathroom faucet. I wish I had the gents name who helped me. He asked a few questions and went and got the Delta part for me and suggested the faucet grease. Who knew? I went home and in 10 min. I had the faucet working perfectly! Next time I am in the store I have to look for him to thank him again!!
by
Verified Purchase
Recommended
Feb 15, 2019
Staff was friendly and helpful.
Staff was friendly and helpful.
by
Verified Purchase
Recommended
Feb 6, 2019
Very clean store, organized and Suzie was very helpful.
Very clean store, organized and Suzie was very helpful.
by
Verified Purchase
Recommended
Feb 5, 2019
Clean, very friendly helpful staff, not crazy busy with crazy people
Clean, very friendly helpful staff, not crazy busy with crazy people
by
Verified Purchase
Recommended
Jan 4, 2019
Well stocked, Employees very helpful and friendly. Quick checkouts. Great return policy.
Well stocked, Employees very helpful and friendly. Quick checkouts. Great return policy.
by
Verified Purchase
Recommended
Dec 2, 2018
Once Sears Hardware closed up in Midland Park, I've had to go to the Mahwah HD for everything lar...
Once Sears Hardware closed up in Midland Park, I've had to go to the Mahwah HD for everything large and small...and they have it all. Just have to remember to ask where everything is at the service desk so that this handicapped person doesn't have to roam the aisles aimlessly. The general directory at the entrance is not detailed enough for me. Secondly, the handicapped spots seem to be a 'walk' from the exit, where getting back to your car or van is more cumbersome with items that you purchased, in a cart or carriage.
by
Verified Purchase
Recommended
Nov 21, 2018
The store was out of stock on the items I needed and the workers were too busy talking with each ...
The store was out of stock on the items I needed and the workers were too busy talking with each other to assist me.
The cashier was surly and seemed to not be interested in doing her job.
by
Verified Purchase
1 found this review helpful
Nov 21, 2018
Every time I come to the store the employees are more friendly and helpful.
Every time I come to the store the employees are more friendly and helpful.
by
Verified Purchase
Recommended
Nov 10, 2018
THIS STORE IS GREAT, ITS LIKE BEING AT HOME
THIS STORE IS GREAT, ITS LIKE BEING AT HOME
by
Verified Purchase
Recommended
Nov 10, 2018
I was offered help from the time I walked into the store. I then was asked if I needed help loadi...
I was offered help from the time I walked into the store. I then was asked if I needed help loading my truck. Over all great friendly service.