Reviews for Montrose #1537

Ordered a frig over the phone for delivery to our house. The staff was so helpful and it was such an easy interaction. Look forward to seeing how delivery and installation goes.

See my previous commendation.

Bought a fridge and made a plan to get it shipped to my home. A few days later, I decided to change the fridge order and called the Montrose Home Depot to change the order. I spoke with Paul and he was so helpful, kind, and personable. He took care of the request and was even able to bump up the delivery day by three days. He was able to do all of this and then called me a few hours later to follow up with the last few details of the order and delivery! Great experience with Montrose Home Deport and special shout-out to Paul!

Not very often I cannot find what I need at HD Montrose. I have done some special orders with free ship to store that is very convenient and if you are a veteran it rewards your service with 10 percent off most items except wood. We are halfway between Montrose and Grand Junction stores and mostly choose the Montrose store.

Everyone in that store is friendly and helpful. Montrose is a great town. Moved to Ridgway last year and I like montrose better. 5 stars to your store and employees

Seems to me, there are a lot of clueless & untrained employees. if you work in flooring, why are you in garden area....ugh.

Sara was great when th washer/dryer purchase Falon great on phone

All of the staff were so helpful and pleasant. This did not used to be the case at this store but now everyone is just great!

Judy was a great help making sure I got the grill of my choice assembled and loaded into my truck! She is without question a great asset to Home Depot.

It has been a long time since I had great service and I would like to thank the assistant manager at this location. I wish I would have remembered her name. She was very friendly and extremely helpful. I wish more people could be like her.

I had a credit from a store in another state that the manager let me use for a new storm door; then he helped me get someone to install it.

We shop Home Depot frequently. The staff are always helpful if we need help locating items. One idea… we purchase pellets for our pellet stove in winter. We have never had anyone offer to help load. We don’t expect it, but it would be greatly appreciated.

I normally ask D for help when I have some questions about materials and tools it's good to have Khristy around now to help with those kinds of gardening issues

I called Keith in customer service to order a pickup order and he was so courteous and helpful. I called when I was going to be a little late on my way there. He said he'd watch for me and came out immediately when I arrived at the store. It makes you so happy and want to shop at Home Depot..

I’m 71 years old and really appreciate the help I get from Home Depot employees who assist me in loading my orders Thank You Mike

Excellent service, Dwayne helped me get the right item for my needs, ordered to be delivered, in a professional and friendly manner

THE WHOLE PRO DESK IS GREAT...VERY PROFESSIONAL AND ESAY TO WORK WITH...

Can’t hardly get around because of all the merchandise stack in the isles.

Home Depot employees were very professional and curtious!

The Montrose store is excellent with customer service! Great managers and associates for sure!

Buy everything here for work and home

Entering the store I am greeted with hello, a nod of the head and may I help you find something. When I check out it’s thanks for shopping t HD.

Yeah good job had everything

I find the employees in the store very helpful, especially for having cornered to market in Montrose for a home improvement stores as this is the only one that I am aware of. I also like the extended hours open in the early morning hours.

I shop this Home Depot a minimum of three times a week and every time I go in there, I am always greeted by an excellent crew, They are quick to help and guide me in the direction I need!

This is a fantastic HD. Everyone is thoughtful, considerate, and more than willing to assist. The pro desk is a four star masterpiece!!! Staff, especially Michelle are nothing short of fantastic!

Bring your phone with internet access, I could not get help from anyone nor speak to anyone.

Even with the bridge closure, we still received regular deliveries to Crested Butte. The Pro desk staff is amazing!

You need to give a little bit longer. Terms on some of the larger purchases, you need to enlarge the satellite stores that have been productive in the sales area.Both parking lot as well as the building

I bought a refrigerator and when I received it was damaged. The store scheduled a replacement and said the replacement Friday between 6am - 8PM. I waited all day and it never showed up. I called the store around 7pm to find out where it was but I was told they have no way to track. It never was delivered so I canceled the replacement and they (hopefully) are suppose to pick up the damaged one on Tuesday. I will never use their delivery service again next time I'll go elsewhere when ordering large items.