Reviews for NE Portland #4004

Wrong Product or Product not as Described (Barrette Outdoor Living Redwood Privacy Diamond Vinyl Lattice- Framed 4ftx8ft) Guidelines from Home Depot to post this review instruct not to post about customer service, only the product. Without going into details about customer service: this incorrect order stems from overworked, understaffed employees in central warehouse, in store loading dock, and at store customer service desks. Five stars for an employee with high work ethic, which is why the review is overall two stars, not one. Treat employees better, and maybe you can be fully staffed again someday, which will result in better Product Reviews.

I buy lumber, nuts and bolts and screws and sometimes tools and now I am saving up to buy a worm drive Hilton saw you have for $409.00 , I have always wanted one

If you need help designing cabinets ask for Dorothy. She spent a lot of time with me to make sure I was taken care of. Thought of issue and ideas I didn’t think of, was mindful of my budget and helping me stay within it, and very friendly and knowledgeable with picking appliances as well.

I didn’t find 10 bags of sand

I had the most INCREDIBLE experience during my visit to Home Depot store 4004 yesterday. I have just purchased my first ever home and was looking for my first ever Christmas tree. I fell in love with the viral Dutchess 9ft tree, and the website showed just one in stock at this location. When I got there, we realized that it was the display model. The incredibly kind and thoughtful employees (Dave, Tyler, and Ruby) not only offered to sell it to me, they took their time taking it apart, carefully wrapping it up, and gave me an unbelievably good discount to boot!! It absolutely made my day. This tree is sold out everywhere, in store and online, and here I got my dream tree at a steal of a price. Still can’t believe it! Huge thanks to Dave, Tyler, and Ruby—because of you, our family is going to have the merriest of Christmases. :) THANK YOU!!!

I will continue to shop at the NE Home Depot located in NE airport way Portland, Oregon. The staff are kind, friendly, helpful especially, Holly the store manager, and Louie (staff) were a great help.

Monia the check out person was great.

I went to get some wood and tried to get somebody to help me get it cut remind you I'm in a wheelchair took 20 minutes if not more after being acknowledging 10 minutes whenever arrived that somebody would be right over I end up waiting over 30 minutes an older man greeted me and cut my wood for me he was very polite but the other two didn't have the time of day

We were getting 10 gallons of paint for an outdoor painting project. Hazel assisted us and was absolutely amazing. They knew we were in a bit of a time crunch and went out of their way to help and tried to be as quick as possible for mixing the 10 1-gallon cans of paint. In waiting for our paint to be mixed, I witness them assist other customers and it was very apparent they were very knowledgeable when it comes to paint. Very impressed!

I purchased laminate wood flooring, trying to match using the app was very helpful. My original choice was online only. However once getting the product home, it may very well be a better match.

I always seem to get items at this store when I cannot get the items at another store.

Associates at this store very helpful

i go there for everything I need and generally speaking they have it all. They are friendly and very accommodating. I love this store.

Roger helped me find the perfect dishwasher. He was extremely knowledgeable and kind. Thanks Roger!

Thank you Timothy for helping find the best drill set for me and giving me the best deal!

The Home Depot team at this store is extremely supportive and professional. JAvier, Courtney, and Jon are top notch! Thanks all for helping me work through all my questions and concerns so I can get what I needed and get on with my project!

Customer service is the best

For the first time in about 30 years I've discovered a big-box store where all the employees universally shine. Who is the manager there? He/She deserves a big thanks.

This store used to be a bit flakey, like the neighborhood, but they have tightened up the inventory and have knowledgeable folks (at least as far as where things are) patrolling the aisles.

I strongly recommend this store

Timothy was very helpful. This Home Depot was filled with such friendly people I will definitely be going back for many other needs in the future.

Extremely helpful pleasant with a smile. Assisted me with inputting military discount and locations of several items that I was in need of.

Customer service is top notch courteous and knowledgeable

thanks ivan for helping me out today, went out if his way to help find the right tool for the job, get this man a raise

Friendly folks, what more can you ask for?

My business spends a lot of money at Home Depot. We order lots of doors and windows and always enjoy working with Susan Schnepp in Millworks. And at the Pro Desk, Josh Stiles is always ready to make things happen. Thank you and keep up the good work!

Keith in rentals and employees in the lumber department were a joy to work with.

I wanted to create two stands for the monitors of my PC setup. I was successful in finding a suitable wood for the project, and received help from HD employees on two separate occasions. Their names were Bret and Jay.

I’m going to try some new lighting ideas. They had everything I needed.

I always can find the products I need