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Showing 1-30 of 566 reviews
May 2, 2022
great customer service
I went into the NE Portland Home Depot on Sunday...it was busy but all the employees I encountered in the Gardening and Paint Departments were very helpful and pleasant and professional. The employee gathering the carts helped me load my car with bark dust and it was very much appreciated.
by
Recommended
Apr 23, 2022
Good associate!
I bought this mower and was very pleased with the help and politeness or Larry. I would recommend him to anyone.
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Recommended
Apr 15, 2022
Customer Service
I want to acknowledge Seclenda in your windows department at your glen wilden location by the airport. She knows her stuff and was very efficient and helpful. She saved your company a customer today. I would suggest finding a way to keep her around and more like her. When the phone systems are slow and online inventory is inaccurate it makes it difficult to find stores with the correct material. Also, Sarah and James were professional, knowledgeable and helpful. Please can we get some more like them?
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Feb 23, 2022
Super nice Ultima Cab Cadet ZT1 50
Best zero-turn mower i have ever owned. Very easy to operate, have options for attachments and accessories and price is very good too.
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Recommended
Feb 22, 2022
Quick, fast service
Glen Widing Portland store Customer service rep quickly radio’s someone to meet me in electrical for wire cut by foot. Josh appeared promptly and cut 4 70-ft lengths of black, red, white, green #6 THHN efficiently and quickly. Best service I’ve seen in a while. Thank you Josh!
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Recommended
Feb 21, 2022
Enhanced Safety
In light of the recent activity in the area with thefts and homeless camps, it is really good to see that the parking lot had active cameras and security measures to help to ensure that the customers that enter the store can feel that their belongings are safe in the parking lot.
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Recommended
Feb 20, 2022
Maya is excellent employee with a lot experience she will help to anyone no matters what the needs are
Maya is excellent employee with a lot experience she will help to anyone no matters what the needs are If you ever need help she works in flooring department and she can help you on any department
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Recommended
Feb 18, 2022
Great People
Helpful staff in finding very specific items three times during our visit. Dan, at checkout was engaging and more than helpful.
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Recommended
Feb 10, 2022
Great customer service
Great customer service, had a young lady working on Wednesday very helpful and cheerful. Very much enjoyed the atmosphere.
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Feb 8, 2022
Wonderful employees
I always find their employees helpful in pointing you to the right direction, or actually walking you there, even when I can tell they are busy in the middle of something.
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Recommended
Jan 26, 2022
Great location and friendly staffs.
Great location and friendly staff.
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Recommended
Jan 12, 2022
James is extremely rude
We went into purchase a new toilet and have it installed. We worked with Carmen who was absolutely amazing and very customer service oriented. Carmen told us that we should hear from someone within a few days to get the install scheduled. After 2 weeks, I decided to call the store. After the phone ringing for several minutes, an individual by the name of James answered the phone. He seemed very preoccupied while I explained our situation. He asked for the order number, which is not very obvious on the receipt, since it is in a "validation area". When I read him the number and asked if that was the order number, he condescendingly said, "uh, yeah!". He looked up the number and very sarcastically said, "it's been waiting here for you to pick it up". I explained to him that we paid to have the item installed and that it was never intended for us to pick it up. He looked further into the computer and said "delivery is 29 January at 9pm". I explained that no-one had ever contacted us to let us know that date or time, and that 9pm was completely unacceptable! He then transferred me to another department in which the phone just rang and rang and rang. It appears we are going to have to go into the store to resolve this issue. The only reason I give this a fair rating is because Carmen was so outstanding, and has been in the past when we went looking for freezers.
by
Jan 3, 2022
In-store specialty items
In-store specialty items We’re on the shelf and the customer service was excellent showing me where to find underlayment heated flooring. And propane tankless hot water heaters and all the options and motion sensor lights thank you so much for knowing your product and where it is in the store.
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Recommended
Dec 30, 2021
Great Customer Service from :Larry in the Garden Dept
Larry from the Garden dept helped me with the purchase of an artificial Christmas tree after the holiday. Was willing to meet my price point a bit beyond mark down price; I got a nice tree; he got rid of some seasonal inventory that might be hard to move after the holiday. Win/Win
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Recommended
Dec 20, 2021
Awsome
Fantastic store!! Recommend
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Recommended
Oct 18, 2021
Clean, Stocked and Friendly!
I recommend this particular Home Depot. They are alway clean, (Even the bathrooms!) have product well stocked and have friendly service.
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Recommended
Sep 26, 2021
Roofing materials
Employees make our shopping experiences the best.
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Recommended
Jul 23, 2021
We are already regular shoppers at this Home Depot, but the excellent, above & beyond customer se...
We are already regular shoppers at this Home Depot, but the excellent, above & beyond customer service I received from my cashier, Ruby Ann and Customer Service manager, Brandon, have cemented that! Also, I was able to find an affordable and decent gas grill, and there was plenty of inventory. Highly recommend this store!
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Verified Purchase
Recommended
Jul 22, 2021
Ivan Senin did outstanding job for me saving time and being very respectful and listing and unde...
Ivan Senin did outstanding job for me saving time and being very respectful and listing and understanding my problem and helping me solve it quick
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Verified Purchase
Recommended
Jul 18, 2021
The staff at this store was so kind and accommodating. Two people really took their time to make ...
The staff at this store was so kind and accommodating. Two people really took their time to make me feel welcomed.
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Verified Purchase
Recommended
Jul 17, 2021
Staff super friendly and helpful.
Staff super friendly and helpful.
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Verified Purchase
Recommended
Jul 12, 2021
Great store and great employees! Thank you!
Great store and great employees! Thank you!
by
Verified Purchase
Recommended
Jul 9, 2021
Staff? Why is there one over worked employee at the paint department? Customers are ten deep, he’...
Staff? Why is there one over worked employee at the paint department? Customers are ten deep, he’s handling it as best he can, but a giant company line HD needs more staff.
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Verified Purchase
Recommended
Jul 6, 2021
Don’t get your lumber cut
Don’t get your lumber cut
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Verified Purchase
1 found this review helpful
Jun 10, 2021
Great store with especially friendly and helpful employees. Everything i was looking for was in ...
Great store with especially friendly and helpful employees. Everything i was looking for was in stock.I also like that you can enter and checkout through the Garden center entrance instead of having to go all the way through the store with your garden items.
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Verified Purchase
Recommended
Jun 7, 2021
Outstanding Home Improvement store. Knowledgeable, helpful employees that work as a team to prov...
Outstanding Home Improvement store. Knowledgeable, helpful employees that work as a team to provide customer satisfaction
by
Verified Purchase
Recommended
May 12, 2021
Great store that we continue to shop in for our home improvement needs. The sales associates are ...
Great store that we continue to shop in for our home improvement needs. The sales associates are always very friendly and helpful. HD has good products we know that will work well. Anytime we have needed to make a return, it is always an easy process.
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Verified Purchase
Recommended
May 8, 2021
Store was clean and well stocked. The employees were available and very helpful
Store was clean and well stocked. The employees were available and very helpful
by
Verified Purchase
Recommended
May 4, 2021
Customer service is great Friendly employees
Customer service is great
Friendly employees
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Verified Purchase
Recommended
May 4, 2021
Need more help, and need more employees like Mario
Need more help, and need more employees like Mario