Reviews for North 281 #6550

Employee offered help, and offer was relevvant. He even displayed knowledge of merchandise not carried by HD.

the store was clean,product availability excellent,customer service excellent

It was a good time shopping at our store. I will be back to shop again.

I did not find the particular light bulbs I was searching for made by Phillips. The store associate told me that the store now carries their own brand called Ecosmart, and pointed me to the bulbs I was looking for made by this company that I had not heard of until today. The associate also said that the Ecosmart bulbs are probably made by Phillips. Because light bulbs aren't a high priced item, I was not too concerned. But I have to admit that I did feel a little discomfort not finding the bulb made by Phillips brand that I am used to buying. Perhaps a sign that says Ecosmart is brand of Phillips, or possibly stating that Ecosmart is a Home Depot preferred brand would help the customers feel at ease about purchasing a different brand. Just a suggestion :)

I never leave without the item I want or advice on the task I'm trying to complete.

This store is always nice to shop in. The Associates are knowledgeable and friendly. The store is clean and the aisles well labeled. The store is always busy, so an Associate may not always be available right away, but they do work hard and I know they see me and will get back to me when I need them.

Lumber Associates not available! The cashier was exceptional, and he had to go outside to help us load our lumber.

Store associates were very quick to offer assistance. Cashier was not overly friendly.

The shopping experience was fine. My husband found what he was looking for. However, I called this store in appliance dept with a question about ordering a dryer repair kit. I was transferred three times. The final sales associate I spoke with was obnoxious. She said she asked the guy working in this dept if he spoke with me. She told me "he said he did not speak with you-maybe it was the cleaning guy." I asked her her name and she HUNG UP on me. All I know is I spoke with her in the appliance dept. at approximately 12:15pm and she had a very heavy accent. I called back to speak to a manager and got Richard the assistant manager and he didn't seem to display remorse or an apology. I asked for the manager and he said Louie Tuttle (manager) was gone for the day. We spend a lot of money in this store but after todays experience, I think Lowe's is looking better.

I had to buy a variety of items for a group of 16 men (prizes). It was nice to see how many options Home Depot had at a reasonable price. The only staff member I encountered was very nice, friendly and efficient (sorry I forgot his name - he was by the washing machines section). The cashier Angela was also very nice and super helpful.

Clean store. Helpful and friendly associates. Always plenty of items in stock

Customer service was at it's best as always! Thanks!

Cashier that assisted us during this visit was awesome - helpful and friendly!

My purchase was denied the usual military discount. When I asked why, I was told the discount is not available for items on sale. I pointed out that the item was NOT on sale. No response from the cashier, just her irritation that she had to tell me to swipe my credit card to complete the purchase. I told her that I was still waiting for an explanation for why there was no military discount. She said she didn't know. I then had to suggest that perhaps there was someone in the store she could ask. She then asked a co-worker who was walking by. The co-worker said there are no military discounts for garden shop items. And all this on Memorial Day Weekend...

This store was prepared for the memorial day sale. As a veteran myself I felt that my DIY needs were all met.

Everything was easy to find and got a great deal on garden materials I needed for my home project :)

GREAT store, all of the staff we had interaction with during our visit were very helpful and seemed to enjoy what the do.

I am very happy for the storage of the store, most had some products with prices hard to understand, I doing wasting too much time looking for the correct price. More in general this optimal store.

I made a mistake on my online order and Darrelle Dozier the appliance manager was more than helpful in figuring out my problem and fixing it. Thank you very much. I definitely would buy more appliances from this Home Depot again.

Te store was clean and the help was awesome. it was easy to find what I was looking for.

TIFFANY HELPED US SO MUCH WITH LAYING OUT THE DIFFERENT TILES AND ACCENTS.. SO APPRECIATED HER KNOWLEDGE AND KINDNESS. SHE IS A KEEPER, PROBABLY MADE A FRIEND FOR LIFE! WE ARE COMPLETELY REMODELING OUR 1959 ROCK HOME. HAS NOT BEEN LIVED IN FOR OVER FIVE YEARS.. WE HAD TO COMPLETELY RE-PLUMB, RE-DO ALL THE ELECTRICAL (COMPLETELY) TORE ALL THE OLD OUT AND REPLACED WITH NEW. COMPLETE REDO WITH AC.. 19,000.00 IN NEW WINDOWS AND SLIDING GLASS DOOR. AND MUCH MORE. STILL HAVE PAINTING AND FLOORING AT LEAST LEFT TO DO.. SO APPRECIATED HOME DEPOT!!

Clean store, attentive associates and great service. First time visiting this location and I will drive out of my way to visit this store in the future.

Employee Andy in tool department solved a problem that I had on how to do something that had stumped me He solved the problem at a minimum cost, and in as simple a method as possible.

Every time I go in to Home Depot someone is keeping the place super clean, and help is never more than a few isles away. Customer service is awesome and the staff is very knowledgable on the materials and locations of the products.

I went to the store to pick up some garden soil and found an excellent deal on Miracle Grow brand for the backyard. I also needed a replacement wheel for my wheelbarrow and one of the staff was more than happy to point me in the right direction to locate the product on the shelf. Overall good experience at this store and the staff are most friendly and helpful, but sometimes you do have to locate a staff member on your own to get the help you need.

The home depot is always well organized and the people are very friendly, not carts in the parking lot. good job Thanks

A BIG THANK YOU TO MR GONZALO AND HIS ASST. WHO HELPED LOAD THE 3 60LB SACKS AND 5 40LB SACKS INTO MY PICKUP. YOU NEED 20 MORE JUST LIKE THEM STU

I just found the product that I was looking for in the Home Depot! Its a great Store!!

When we need help or advise, associates are available and knowledgeable.

I arrived at the 281 store at 8:30 pm on Saturday, April 18th, 2015. The store was quiet and associates were busy stocking shelves and straightening displays. I was looking for a quart can of 'Tung Oil' that I needed to refinish the handles on a set of kitchen knives I own. I assumed that the 'Tung Oil' was in the paint department so I went directly to the paint department. I looked for several minutes and couldn't locate the product I needed. I ask a very friendly young man who was working the paint department desk and he guided me to the right place. After retrieving the product I had come for, I spent some time in the power tools department 'day-dreaming' about future needs. While I was there an associate asked me if I needed help and I replied that I was just day-dreaming. He left me with my thoughts and I continued to wander about. After about 20 minutes I proceeded to the checkout area and had to wait no more that 45 seconds to check out. The cashier asked me about my project using 'Tung Oil' and I explained that I hand-rubbed it into the handles on a set of kitchen cutlery and after 6 or 8 applications the knives take on a protective sheen. All in all, the visit was very comfortable and efficient. Thanks to everyone for contributing to a very pleasant trip to the hardware store.