Reviews for North Jacksonville #6351

Robert was our Sales Associate. He was very knowledgeable,patient, and helpful. Robert took the time to show my wife and I the way to repair drywall and paint a room. He also made some great suggestions which led to a purchase on our part. We will be seeking his advice again!!!!!

enjoy my exprience , many thing to see & try out . .

i was happy with the help i rec'd at the return and check out desk

Very good store glad I have one like it close and convient

I very satisfied with visit and found what I needed and the associates were very helpful and courteous. Keep up the Great Work!!!

Very friendly staff and store is clean. Will promote others to shop here.

Great experience While shopping in the garden department

Robert in the paint department was beyond helpful. We were able to save money and purchase higher quality products thanks to his knowledge. We had never painted in our home and were able to do so with confidence thanks to Robert's help.

Had no issues finding the products I needed. The aisles were well labeled, clean and organized. The sales associates were very polite and professional. Always made sure I found what I was looking for.

Found what I needed with easeand was well pleased with the price!

I had no trouble following the signs and if I did not see what I needed someone was near who happily helped me. I had key's made and was impressed with the machine used. The associate was so nice he found my car in the lot to see if the key's would unlock it. It was near closing and everyone was busy tidying up but they were happy and willing to go the extra mile for the customer. Shopping here is a calming experience with much satisfaction.

The associates seem to spend more time avoiding customers and not making eye contact than helping. Some of the cashiers have no personality, manners or seem to not like being a Home Depot employee based on their attitude and demeanor. Some fail to greet you and most don't say thank you for your purchase. I guess they don't realize Lowes is not that far away. I drove 20 + miles to the Home Depot on Southside Blvd, so that I could be served with some respect and where customer service would be better...and it was. I ordered cabinets through that location instead of the Lem Turner location 2 1/2 miles away from my home. Its a shame to have to drive 20 plus miles further to the same business establishment.

The store was very clean and overall really nice employees.

Robert was very knowledgeable of his job, a true professional. My husband and I truly enjoyed learning from him. He is definitely a Gem in your store. Please give him some type of recognition because he truly deserve it.

I had to chase down two store associated that were walking down the main aisle chatting with each other. just to ask a question.

Darrel was exceptional in his service to me. He went out of his way to make sure I got the piece of equipment that I wanted and that it satisfied my needs. He was friendly, knowledgeable and made himself available for any questions that I had or concerns. He was stellar....

It is always a pleasure going to this store. The associates are very helpful esp in the outdoor/garden dept.

Great store, great employees, paint depot and lawn and garden depot is the best. Just need to keep that parking lot clean and get rid of the cats in the store, there is a leash law in Jacksonville.

Very easy to find what you are looking for. Store is very clean with friendly checkout associates.

I AM HAPPY TO HAVE THIS STORE IN MY NEIGHBORHOOD. I CAN JUST HOP IN MY CAR AND GO AND IT MOST TIME HAS THE ITEMS I NEED.

I have nothing bad to say about the store. I would say that if you are going to question my review, why have it In the first place.

The store cleanliness was average, we had to wait a bit for the associate help. I did not receive my military discount, per the associate she did it, but nothing showed up on my receipt as a discount. The only explanation she gave was that it does that. Pretty lame excuse for not giving a discount to your customers. I was in a bit of a hurry and did not have time to go to your customer service area.

I found the app to be very useful with the complete layout of the store. The customer service I received was outstanding. Everything I needed was made available with the help of the staff in a timely manner. Monica was my cashier, she was very friendly and polite. She assisted the elderly couple in front of me who purchased a bunch of flowers and even offered to bag them!! She's a big reason I continue to shop at this store and recommend the experience to friends as well. I always go in her line!

The store staff was professional and personal in helping out . I would tell others about my visit to your site

Compared to Lowe's, in this area; Lowe's prices and service is much better than Home Depot's.

this store is in a not so great location but has always provided friendly and knowledgeable customer service/support.

THERE WASN'T A LOT OF ASSOCIATES. PEOPLE WERE WAITING FOR THE ASSOCIATE TO FINISH WITH ME.

I shop at home depot almost every week and I have always had a good experience. It is easy for me to find what I want and get back to my project. I have got to know the people there and they make it a pleasure to shop. I have tried other pleases but I always go back to Depot.

I will go back soon home depot is all the stores all in one

Garden Dept: plants were healthy, great selection,very organized...The planters were neatly placed and organized.