#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(210)561-6406

Rental Center

(210)561-6400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12871 W Interstate 10

San Antonio, TX 78249

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 646 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (646)
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Showing 1-30 of 646 reviews
I would like to commend Lucero in the Kitchen/Appliance department. she helped us spend over $16...
I would like to commend Lucero in the Kitchen/Appliance department. she helped us spend over $16000 on new cabinets for our next remodel. We were pleased with her knowledge of the lines available, the options, and her efficiency on the CAD program for the design. She is professional and courteous, and kept excellent notes on our project and progress. She did not express any negativity toward our needs, and made excellent suggestions on various parts of the design.
by
  • Verified Purchase
  • Recommended
Very clean and organized...sales people were knowlegeable and very helpful
Very clean and organized...sales people were knowlegeable and very helpful
by
  • Verified Purchase
  • Recommended
Great and quick service. Cashier was very knowledgeable about products I was looking for. A+++
Great and quick service. Cashier was very knowledgeable about products I was looking for. A+++
by
  • Verified Purchase
  • Recommended
EXCELLENT CUSTOMER SERVICE
EXCELLENT CUSTOMER SERVICE
by
  • Verified Purchase
  • Recommended
We like the location of the store, the willingness of associates to help customers, and the layou...
We like the location of the store, the willingness of associates to help customers, and the layout of the store.
by
  • Verified Purchase
  • Recommended
This store has always had the items that I am looking for in contrast to other companies. The per...
This store has always had the items that I am looking for in contrast to other companies. The personnel is always helpful.
by
  • Verified Purchase
  • Recommended
Always excellent service
Always excellent service
by
  • Verified Purchase
  • Recommended
Someone actually asks if they can help you!
Someone actually asks if they can help you!
by
  • Verified Purchase
  • Recommended
Have enjoyed shopping at this store more and more. Appears like all the members/employees are mo...
Have enjoyed shopping at this store more and more. Appears like all the members/employees are more conscience of customer service and take the initiative to be of service. There also appears to be more employees than in years past.
by
  • Verified Purchase
  • Recommended
very easy look for what you looking for tools
very easy look for what you looking for tools
by
  • Verified Purchase
  • Recommended
Employees are very polite and eager to help.
Employees are very polite and eager to help.
by
  • Verified Purchase
  • Recommended
Very, very disrespectful employee in the Gardening section. The "watering lady" was totally not ...
Very, very disrespectful employee in the Gardening section. The "watering lady" was totally not helpful and very disrespectful.
by
  • Verified Purchase
Everyone was so great to work with and they helped me get everything I needed for a big project! ...
Everyone was so great to work with and they helped me get everything I needed for a big project! Will definitely come back to this specific store because of the amazing customer service.
by
  • Verified Purchase
  • Recommended
Best customer service ever!
Isaac and Angel were amazing at helping me find everything on my list! Alex was so amazing when I was checking out and he offered me a credit card that absolutely saved the day for my project!
by
    • Recommended
    Very helpful employees and knowledgeable. Products always easy to find and always clean isles.
    Very helpful employees and knowledgeable. Products always easy to find and always clean isles.
    by
    • Verified Purchase
    • Recommended
    My wife want Lg 24 in. Extra Wide Outdoor/Indoor Leaf and Dust Pan - years ago carried the produc...
    My wife want Lg 24 in. Extra Wide Outdoor/Indoor Leaf and Dust Pan - years ago carried the product uniformity left out in the yard - some body help themselves to the item didn't carry in the store - On line purchase - Ordered Apr. 27 convenient - just down street - Store Pickup
    by
    • Verified Purchase
    • Recommended
    The employees have always been helpful - when looking for a certain item that is not real popular...
    The employees have always been helpful - when looking for a certain item that is not real popular or in demand, someone always seems to take me to the correct isle.
    by
    • Verified Purchase
    • Recommended
    The store seems to have adequate supplies of the products that I normally use but finding them is...
    The store seems to have adequate supplies of the products that I normally use but finding them is sometimes a problem. The aisles many times have maintenance and stocking equipment in the aisles. The general store, is not dirty, but looks cluttered. Overall, it is equal to other building material stores that I use.
    by
    • Verified Purchase
    I had quit going to Home Depot, because of the attitude of the employees and the fact that I had ...
    I had quit going to Home Depot, because of the attitude of the employees and the fact that I had been overcharged several times. This time I had already gone to their major competitor and couldn't find the part I needed. Reluctantly I went to this store. I still couldn't find the part for my weed eater and thought I was going to have to buy a new one ($50). Then Josh came along and asked if I needed help (on previous visits when I had asked Home Depot employees for help, they were always too busy or just ignored me). Once I had recovered from my shock, I told him what I needed and he searched high and low, then went to ask another employee, Jaime, for help. A third employee (whose name I did not get) got involved and they finally found the $5 part I needed. Then the cashier, Leonard, was equally nice and friendly. I will always go back to this store when I need something, even though it is not very convenient to my house.
    by
    • Verified Purchase
    • Recommended
    Store Associates Randy and Israel were amazing! If you are lucky enough to have the pleasure of w...
    Store Associates Randy and Israel were amazing! If you are lucky enough to have the pleasure of working with them, please do so. Knowedgleable, friendly, and subject experts. They helped two defeated customers get what they needed done and with a pleasant attitude and demeanor. Do not waste your time going anywhere else! This Home Depot is the best in Texas!
    by
    • Verified Purchase
    • Recommended
    Ask for Lindsey! She is a gem! VERY HELPFUL!
    Ask for Lindsey! She is a gem! VERY HELPFUL!
    by
    • Verified Purchase
    • Recommended
    Purchase a garden scooter in green for my wife - easy on her back - the price was twice much on ...
    Purchase a garden scooter in green for my wife - easy on her back - the price was twice much on the internet - found out NO military discount due to promotion item
    by
    • Verified Purchase
    • Recommended
    Awesome service
    Have purchased items at this particular store for YEARS,always impressed with the attentiveness of employees to be of assistance. I know most employees by name and they remember me, whether I am in my work clothes or home work clothes. Prices are evenly matched and reasonable although lumber prices fluctuate crazily. OCT board last year was $7.45 and now $10 plus. Other than that, remain stable. My travels in this area, take me all over town, I go to many HD stores, discover same wonderful people and service. A few times, of course, one may have issues, but staff, work them out to my satisfaction. No hassles on returns. I love MY HOME DEPOT!!
    by
      great service!
      great service!
      by
      • Verified Purchase
      • Recommended
      Great personal service by Kenrick. A perfect example of extraordinary customer service.
      Great personal service by Kenrick. A perfect example of extraordinary customer service.
      by
      • Verified Purchase
      • Recommended
      This store is well arranged and always clean. The isles are well marked so that it is easy to fi...
      This store is well arranged and always clean. The isles are well marked so that it is easy to find the needs quickly. it is a good shopping trip; fast and easy. They usually have a well stocked store and anytime I have questions there is someone who can quickly help Everyone is friendly and most helpful. I enjoy shopping in the store; that is why I go there first.
      by
      • Verified Purchase
      • Recommended
      Fantastic store, great selections, & outstanding people! Strong commitment to customer satisfaction.
      Fantastic store, great selections, & outstanding people! Strong commitment to customer satisfaction.
      by
      • Verified Purchase
      • Recommended
      Home Depot is alway well organized and the employees are very friendly and helpful. They seem to...
      Home Depot is alway well organized and the employees are very friendly and helpful. They seem to always know where everything is at which is great. I love the capability of tool and equipment rental. I was amazed after I rented a chainsaw Home Depot provide the safety equipment as well. This was impressive it shows they really care about their customers.
      by
      • Verified Purchase
      • Recommended
      Always can find someone to help. Pleasant workers. Good prices and sales. I have went to neighbor...
      Always can find someone to help. Pleasant workers. Good prices and sales. I have went to neighboring business and have left there every to go to Home Depot.
      by
      • Verified Purchase
      • Recommended
      Great location! Clean. Organized. Excellent prices.
      Great location! Clean. Organized. Excellent prices.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 646 reviews

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