#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(909)391-5402

Rental Center

(909)391-5408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2980 S Euclid Avenue

Ontario, CA 91762

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Customer Store Reviews

  • 4.6 out of 321 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (321)
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Showing 1-30 of 321 reviews
great store experience
Always find everything I'm looking for. Employees are always there to help when needed.
by
    • Recommended
    At the Home Depot in Ontario, California the sales associate- Tillai was so extremely helpful in assisting us with our purcchase.
    we had a good selection of styles and varieties to choose from. Tillia was so helpful and efficient, she was very helpful to an injured customer while she assisted us. The store was bright, clear and had an abundace of products and services.Poppi
    by
    • DIY
    • Recommended
    Never Disappoints!!!
    I am lucky, I live relatively close to 3 Home Depot stores Upland,Pomona & Ontario. But Ontario never Disappoints, it is always clean, I can always find an associate to help me and they are friendly & knowledgeable. And if you are in need of help at the paint desk Lawrence is AWESOME!!!
    by
    • DIY
    • Recommended
    love your store
    Liked how clean the store was easy to find items. And the employess very helpful.on finding our items.
    by
      • Recommended
      Awesome service every time!
      The employees here never cease to impress me with their exceptional customer service skills. Even though Home Depot is not always the lowest price and even though they are further from my house than Lowes, I still come here.
      by
      • DIY
      • Recommended
      Great customer service
      Took a while to find an associate but i wasnt in a hurry and it let me explore the store more. Aisles were messy with items on the floor and pallets waiting to be stocked.
      by
      • DIY
      • Recommended
      Great experience
      I went in to the store knowing exactly what I needed it, knew where is was located. I got my items and checked out quickly.
      by
      • DIY
      • Recommended
      My 'Go To' store
      I've been to this store a thousand times. I have my favorite associates, like my buddy Leo. He is the best. The associates are always helpful...even walking me to the exact place where the item I am looking for instead of just telling me which isle it's located. Rosemary my cashier was friendly and called to me when I walked past her open register instead of letting me wait in line at the adjacent register. Thank you Rosemary!
      by
      • Pro
      • Recommended
      1 found this review helpful
      IT IS A GOOD HOME DEPOT, FAIRLY NEW I BELIEVE.
      THE LAYOUT A BIT DIFFERENT BUT WOULD BE EASY TO ADJUST TO. MY COMPLAINT WAS I PURCHSED AN ITEM THAT I FOUND TO HAVE BEEN CUT OPEN BEFORE, MAY HAVE BEEN USED THEN REPLACED IN PACKAGE AND TAPED UP. IT MAY HAVE MISSING PARTS AND I WILL RETURN THIS MORNING FOR ONE THAT IS NOT A SECOND.
      by
      • DIY
      • Recommended
      The only place that had what I needed!
      No other store in the area carries the rainbird sprinkler head I needed.
      by
      • DIY
      • Recommended
      Awesome store experience!
      I was really happy with the associates that were there to assist me. The only concern was the tall ladders on the aisle. It limits space, but other than that, scale it a top 10!
      by
        • Recommended
        Cashier Rosemary is "MY" hero .
        I'm working on a project at home and been going back and forth to this store and so far my checkout experience with Rosemary was excellent. This lady knows her stuff and is very pleasant compared to the other cashiers. Wish there was more people like her in this store.
        by
          No associates around
          no associates to ask for opinions.................
          by
            1 found this review helpful
            easy to shop employers are very reliable
            i was very please with the employer help it make my shopping very easy since he knew his products!!
            by
            • Pro
            • Recommended
            Very Nice Store
            Very happy with the store and the associates. It's been a great experience.
            by
            • DIY
            Helpful Associate
            The store is so huge that sometimes it is difficult to see what we wanted. Nothing to worry there is always an associate who is willing to assist us. Good job.
            by
              Disappointed
              The product (item#1778013) I wanted was not on display although it was supposedly in stock when I check the website before going to the store. I could not find any assistance and decided to just checked out the items I picked up.
              by
              • DIY
              • Recommended
              1 found this review helpful
              Feels like Home
              This store moved from Chino a few years ago (My home store) I was worried it wouldn't feel the same. I was wrong this store is not only closer but its much more organized and the employees are a mixture of new and some of the Chino employees. There's sense pride that's in the air.
              by
                • Recommended
                Window shoping and checkout
                Has a good experience in ordering window from the mill works. Associate was helpful in ordering the right window. The cashier Rosemary was very helpful and should be given a star for friendliness.
                by
                  • Recommended
                  Ontario HD
                  I have gone to many Home Depot stores and this is by far the best that I've been to. I live right in between South Chino, Ontario and Eastvale Home Depots. I normally pick up from Eastvale, but I have now transferred my local store to Ontario. This Home Depot is always busy, so I guess others must feel this way too.
                  by
                  • DIY
                  • Recommended
                  Service
                  Great service, always enjoy shopping here, keep up the good work!
                  by
                    too busy to help
                    six associates stood around talking while I looked for 10 minutes. When I gave up and walked out, I met another assocate who offered to help but didn't know, so he asked one of the six, interrupting their gab fest. The one he asked told me there is no such thing as half inch stock then practically called me a liar when I said I had purchased it there before. I love Home Depot but this store is the worst.
                    by
                    • DIY
                    1 found this review helpful
                    Great customer service!
                    John helped me out in the garden department. He was extremely helpful and knowledgable of all thnngs related to gardening and answered all of my questions.
                    by
                    • DIY
                    1 found this review helpful
                    In and out.
                    I'm able to get in and out with kids in tow. Their is always an Associate around to help. Clean and fast.
                    by
                    • DIY
                    • Recommended
                    GREAT STORE EXPERIENCE
                    THE CUSTOMER SERVICE IS GREAT AT THIS LOCATION. THE CASHIER LET US KNOW THE PRODUCTS WE WERE PURCHASING WERE ON SALE WITHOUT US EVEN KNOWING. I FREQUENT THIS STORE ALL THE TIME AND THE PEOPLE IN THEIR DEPARTMENTS HAVE SAVED US A LOT OF MONEY BY BEING ABLE TO REPAIR THINGS OURSELVES WITHOUT HAVING TO HIRE SOMEONE.
                    by
                    • DIY
                    • Recommended
                    Like the store it has everything under one roof!
                    Everything was easy to find. I enjoy getting ideas for future projects!
                    by
                      • Recommended
                      I like the store in Ontario as the staff are very courteous and helpful.
                      I was very happy with the products display and right next to each other. I did not have to go looking for same kind of items in several different lanes.
                      by
                      • Pro
                      • Recommended
                      Thank you for a job well done
                      Every time I go to this store... it's always clean and the employees are always welcoming and friendly.
                      by
                      • DIY
                      • Recommended
                      Excellent customer service
                      They actually smiled, wow; that made shopping a happy experience.
                      by
                      • Pro
                      • Recommended
                      Great experience!! Prices great as well as associates!!
                      Store was clean and easy to accommodate! Will remain my go to store
                      by
                      • Pro
                      • Recommended
                      Showing 1-30 of 321 reviews

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