#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(508)987-2402

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

99 Sutton Avenue

Oxford, MA 01540

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Customer Store Reviews

  • 4.5 out of 322 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (322)
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Showing 1-30 of 322 reviews
Store is clean and employees are very helpful and very friendly. They go above and beyond!
Store is clean and employees are very helpful and very friendly. They go above and beyond!
by
  • Verified Purchase
  • Recommended
Store busy but plenty of staff to help customers. Easy to find departments. Knowledgeable staff
Store busy but plenty of staff to help customers. Easy to find departments. Knowledgeable staff
by
  • Verified Purchase
  • Recommended
Was helped throughout the store by different and the specialist went above and beyond to help me,
Was helped throughout the store by different and the specialist went above and beyond to help me,
by
  • Verified Purchase
  • Recommended
My visit to HD was to purchase product For a project that I will be taking on. I had all the meas...
My visit to HD was to purchase product For a project that I will be taking on. I had all the measurements and basic knowledge of what will be needed. Arriving at the site I was a little overwhelmed with were to even start. Luckily the Pro desk was opened and I was very fortunate to have Stacey Sitko (SSU5JS) assist me in everything that I needed from top to bottom. Stacey was very understanding, extremely knowledable and made me feel like my project was important to complete. Ms. Sitko was patient with my needs, which is hard to come by in recent days. Ms. Sitko wasn’t rude or annoyed by having to stay longer even after her shift had ended!
by
  • Verified Purchase
  • Recommended
Jim in the lumber section is great. He's happy to help, and goes the extra mile to make sure you...
Jim in the lumber section is great. He's happy to help, and goes the extra mile to make sure you have what you need.
by
  • Verified Purchase
  • Recommended
Great customer service and the ladies at the Customer service desk are very friendly and helpful
Great customer service and the ladies at the Customer service desk are very friendly and helpful
by
  • Verified Purchase
  • Recommended
I am a Desert Storm submarine veteran and will continue to come back to Home Depot because of th...
I am a Desert Storm submarine veteran and will continue to come back to Home Depot because of the way I am treated as a veteran. The discount is much appreciated. Cashier (Valerie) went above and beyond during my experience. I had cashed out when Valerie noticed two damaged light diffusers in my cart. I was able to exchange them prior to leaving and save a trip back to the store. I immediately contacted store manager and recognized Valerie at her register for the great job.
by
  • Verified Purchase
  • Recommended
Overall, I am happy with my experience with Home Depot. We usually find what we are looking for f...
Overall, I am happy with my experience with Home Depot. We usually find what we are looking for for any of our home projects. We will continue to go to Home Depot.
by
  • Verified Purchase
  • Recommended
Best customer service from staff and management. A very well kept store, clean and easy to locat...
Best customer service from staff and management. A very well kept store, clean and easy to locate items. Also well stocked with high volume, popular items.
by
  • Verified Purchase
  • Recommended
Absolutely disturbing on so many different levels. An associate literally would no communicate a...
Absolutely disturbing on so many different levels. An associate literally would no communicate at all during a transaction. I tried to say hello, how are you, thank you. No communication at all. If you see the tall man with the "man bun" hair. Run. So scary and weird. Will not be coming back here again.
by
  • Verified Purchase
1 found this review helpful
What sets this store aside from other stores, is it's employees. They consistently go above and b...
What sets this store aside from other stores, is it's employees. They consistently go above and beyond to help you with what you need. Most home improvement stores are busy trying to up-sell. This store is different. Highly recommended.
by
  • Verified Purchase
  • Recommended
This store has the worst customer service ever. Cashier was very rude and unprofessional. Wont...
This store has the worst customer service ever. Cashier was very rude and unprofessional. Wont shop here or at home depot again
by
  • Verified Purchase
Will not recommend this store. It might be the entire Home Depot Co. No customer service. All reg...
Will not recommend this store. It might be the entire Home Depot Co. No customer service. All registers closed. Only self checkout and problems over there and waiting for assistance....just disgusted
by
  • Verified Purchase
If you need any help with flooring or window coverings make sure you see Tracey Clark Tracey has ...
If you need any help with flooring or window coverings make sure you see Tracey Clark Tracey has gone above and beyond to help me with all my flooring and window covering needs including purchases and warranty returns. Tracey's knowledge and willingness to help is the reason why I keep returning to the Oxford Home Depot when there are other home improvement stores closer.
by
  • Verified Purchase
  • Recommended
Everyone at this store is always so friendly and helpful. They always ask if you need help. Amand...
Everyone at this store is always so friendly and helpful. They always ask if you need help. Amanda at the service desk told me right where the product was...
by
  • Verified Purchase
  • Recommended
Great store and great location.
Great store and great location.
by
  • Verified Purchase
  • Recommended
This store always has friendly staff and informative people to help you!!
This store always has friendly staff and informative people to help you!!
by
  • Verified Purchase
  • Recommended
I love going into this store! Everyone is so helpful and friendly. I never feel as though I'm bo...
I love going into this store! Everyone is so helpful and friendly. I never feel as though I'm bothering anyone when I need help. Scott, the greeter, is especially nice!!
by
  • Verified Purchase
  • Recommended
Ask for Abdul in the lighting department! He proved very knowledgeable and gave great suggestion...
Ask for Abdul in the lighting department! He proved very knowledgeable and gave great suggestions as well as explained the differences between items and gave suggestions how to get the result we were looking for. He made our shopping trip easy and a success.
by
  • Verified Purchase
  • Recommended
GREAT Customer Service! I have shopped HD in Waterford, CT, Keene, NH, Worcester, MA, Greenfield...
GREAT Customer Service! I have shopped HD in Waterford, CT, Keene, NH, Worcester, MA, Greenfield, MA and many others in New England. This one far and away has the FINEST EMPLOYEES!
by
  • Verified Purchase
  • Recommended
STAFF WERE EXCELLENT, STORE CLEAN AND NEAT AND THE OVERALL EXPERIENCE WAS VERY POSITIVE.
STAFF WERE EXCELLENT, STORE CLEAN AND NEAT AND THE OVERALL EXPERIENCE WAS VERY POSITIVE.
by
  • Verified Purchase
  • Recommended
PEOPLE FRIENDLY, STORE WAS NEAT, CLEAN AND OFFERED A VARIETY OF PRODUCTS. STAFF WERE HELPFUL IN F...
PEOPLE FRIENDLY, STORE WAS NEAT, CLEAN AND OFFERED A VARIETY OF PRODUCTS. STAFF WERE HELPFUL IN FINDING THE RIGHT MATERIAL AND IF IT WERE NOT AVAILABLE, REVIEWED OTHER STORES WITHIN THE AREA TO DIRECT ME TO FIND THE SPECIFIC ITEM. MANAGEMENT STAFF VERY HELPFUL ALONG WITH THE STORE ASSOCIATES.
by
  • Verified Purchase
  • Recommended
PRODUCT WAS EASY TO FIND, STAFF KNOWLEDGABLE AND THE STORE WAS CLEAN AND WELL ORGANIZED
PRODUCT WAS EASY TO FIND, STAFF KNOWLEDGABLE AND THE STORE WAS CLEAN AND WELL ORGANIZED
by
  • Verified Purchase
  • Recommended
CUSTOMER SERVICE WAS EXCELLENT, AREAS WELL STOCKED AND STAFF WERE VERY HELPFUL
CUSTOMER SERVICE WAS EXCELLENT, AREAS WELL STOCKED AND STAFF WERE VERY HELPFUL
by
  • Verified Purchase
  • Recommended
THE PEOPLE WERE VERY FRIENDLY, KNOWLEDGEABLE AND WILLING TO ASSIST. STORE OVERALL CLEANLINESS WA...
THE PEOPLE WERE VERY FRIENDLY, KNOWLEDGEABLE AND WILLING TO ASSIST. STORE OVERALL CLEANLINESS WAS EXCELLENT.
by
  • Verified Purchase
  • Recommended
This store is locally convenient to my residence and personnel are always helpful and knowledgeable.
This store is locally convenient to my residence and personnel are always helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
Best Home Depot around, staff very friendly and finding what I ned is very easy.
Best Home Depot around, staff very friendly and finding what I ned is very easy.
by
  • Verified Purchase
  • Recommended
This store is clean and the employees are very friendly and helpful with products information.
This store is clean and the employees are very friendly and helpful with products information.
by
  • Verified Purchase
  • Recommended
Persons at paint dept were extremely helpful. Store was clean
Persons at paint dept were extremely helpful. Store was clean
by
  • Verified Purchase
  • Recommended
Oxford Home Depot is pet friendly and the team there is consistently helpful and pleasant.
Oxford Home Depot is pet friendly and the team there is consistently helpful and pleasant.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 322 reviews

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