#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(850)636-3102

Rental Center

(850)636-3108

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11500 Panama City Beach Pkwy

Panama City, FL 32407

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 503 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (503)
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Showing 1-30 of 503 reviews
Great selection of quality Vinyl Flooring!
I shopped for flooring at my home store in Alabama and picked it up in PCB. Because of the assistance provided by the Flooring specialist, my purchase went seamlessly. Right down to extras that I had not thought of and the loading assistance by the customer service guys
by
    • Recommended
    Great Work Selisha
    Thank you for your help with the warranty and the purchase. You made our day so much better and easier. From the minute we walked in you greeted us. To finding what we needed and leaving. You made our visit worth it. This was our second time in here in a year and there will be many more visits because of Selisha. You go girl.
    by
      • Recommended
      April T. In appliances was the best!
      Because of this amazing employee I will be back!!! She was so kind, personable and caring! I felt not just like a customer but left feeling like a friend!
      by
        Lynda with a Y is the Best!
        Earlier in this review, I went into detail how much Lynda helped me she was exceptional and is to be congratulated as one of your finest employees! Just in case that information doesn’t transfer over I had been trying to buy online using my phone the Ryobi fan deal for Memorial Day. One received a free tool with a qualified purchase. The Wi-Fi was very spotty at the condominium where I work and it took me almost 45 minutes to complete my order. It was impossible to find product information because I specifically wanted a hybrid dual powered fan. Finally a $129 hybrid popped up and I placed the order. I did not see the free fan tool pop-up so I added it on and I thought I would figure it out at the store. When I arrived, Linda explained that the whole free tool deal was predicated upon buying the battery pack first which I was not able to find on the website due to my connectivity issues. We canceled my initial order and she walked me through a purchase that actually saved me $30. I qualified for the free tool deal and have the 2 fans I need for my Dog Showing and travel. Lynda was exceptional and is to be congratulated!
        by
          • Recommended
          Barn doors
          Fred in the door department was extremely helpful with ordering custom barn doors
          by
            • Recommended
            Courtesy
            The people were great!
            by
              • Recommended
              Love this garden center
              Great collections of flowers. Love this spot.
              by
                • Recommended
                Service desk was HORRIBLE
                Was told by an employee that they “didn’t have time to wait for someone to come” to assist with unloading a pallet of insulation and instead got a flat cart (and expected us to take the 50lb bag of rocks off of it before we could use it) and told my husband he could use the cart to load the materials while she turned around and just began chatting with a co-worker
                by
                  Lost door - lack of communication
                  I special ordered a door. after the due date, the computer said my order was being processed. After 2 days of this - I started calling the store & no one could give me info. Finally after 10 days my door was re- ordered, but I only found out bcs I kept calling everyday. Communication & follow thru at this store is deplorable.
                  by
                    Do bit but a refrigerator.
                    I bought a refrigerator and was told it would be delivered January 2. After everything was arranged, I was told it was out of stock. It wouldn't be delivered for at least two weeks. Either Home Depot knew this item was out of stock or they should've known this was out of stock. Either way I now have to live without a refrigerator for two weeks. Ridiculous.
                    by
                      Great staff
                      I walked in the door and was greeted by a lady and asked if she could help. I asked for an antenna, she looked it up and told me exactly where to find it. Very professional
                      by
                        • Recommended
                        Great selection
                        Great selection in this store. Employees are helpf6
                        by
                          Nice ittle refrigerator
                          I got this seat a week ago and all is good period the delivery policy from home depot is ridiculous, but that doesn't affect the appliance itself period rather than paying $99, I elected to have it put in the back of my SUV. And got some help on the other end. This is a good Choice for a small space.
                          by
                            • Recommended
                            Outstanding workers!
                            Every worker is genuinely kind. They always offer to help! Great atmosphere! The night manager goes above and beyond the call of duty!
                            by
                              • Recommended
                              Always a great place to shop
                              I enjoy shopping this Home Depot. Employees are always helpful and pleasant
                              by
                                • Recommended
                                Great staff and store
                                Always friendly and helpful. My preferred shopping stop
                                by
                                  ATTENTIVE & HELPFUL EMPLOYEES
                                  While my Uber driver was waiting, I found my items quickly and a customer service counter employee helped me right away...super fast and helpful employees!!
                                  by
                                    • Recommended
                                    Quick Service
                                    I bought Halloween decorations and supplies.
                                    by
                                      • Recommended
                                      Great store, even greater employees!!!!
                                      I usually have great luck finding what I need but when I don't all of the employees I have encountered at this location will above and beyond to help with whatever I need. Can't say that about other locations I have used. PCB is great.
                                      by
                                        • Recommended
                                        Good visit
                                        The store had what I was looking for and Sophia my cashier was pleasant and helpful. I’ll be back when I need more items for my DYI projects.
                                        by
                                          • Recommended
                                          Thank you for opening up the pro loading zone!!!
                                          It was unthinkable to close the loading zone because of a few bad apples. Glad to see some clear heads prevailed.
                                          by
                                            • Recommended
                                            Electrical department lighting.
                                            I received a $15 off coupon. I went in and purchased a couple hundred dollars worth of stuff. Thank you for the coupon and thank you for the helpful staff Panama City Beach, Florida Home Depot.
                                            by
                                              • Recommended
                                              Cashier
                                              Maghen is an exceptional employee and very helpful.
                                              by
                                                • Recommended
                                                Helpful employees
                                                Needed help and couldn't get an answer. The two ladies ( Patty and Nat) that helped me did not dissappear ( like folks usually do) and went way out of their way to help me figure out what to do. Great assets to the PCB store.
                                                by
                                                  • Recommended
                                                  Great 1st Experience!
                                                  I just moved here & this was my 1st visit to this Home Depot. I was headed to "the smaller store" to get keys made but decided I'd take a chance with the "big store" that's usually too intimidating for me. I was greeted & offered assistance as soon as I walked in. Meghan assisted me quickly with getting the keys made, that I then decided to check on a few more things in other departments. She & all the other staff members were so pleasant & helpful that I'm glad I chose to give this store a chance! Great customer service & I will return again!
                                                  by
                                                    • Recommended
                                                    Helpful employee
                                                    We ordered from Home Depot several weeks ago .Gena in the building supply department was very very helpful !!!
                                                    by
                                                      • Recommended
                                                      Great Service
                                                      I visited the Home Depot today and The associate helping me (Jessica) was friendly knowledgeable and willing to take the time I needed to decide on my purchase. It was a pleasurable visit, particularly in the busy times we live in, everything seems to be hurry! Hurry! Hurry! every where you go. Not during this visit, Kudos to Jessica
                                                      by
                                                        • Recommended
                                                        Grace was great
                                                        Grace made several keys for me tonight and she was very friendly the entire time
                                                        by
                                                          • Recommended
                                                          Amazing Employee
                                                          Ereitha worked with me on a complex order and did an outstanding job with efficiency and with a wonderful attitude. She has an incredible work ethic and relates to customers with a warm and friendly personality. She’s a joy!
                                                          by
                                                            • Recommended
                                                            Always courteous cashiers in the garden center!
                                                            The cashiers consistently say hello and are a joy to check out for all 10 years I have been shopping here. Well stocked and clean store. Keep up the great work
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 503 reviews

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