#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(850)636-3102

Rental Center

(850)636-3108

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11500 Panama City Beach Pkwy

Panama City, FL 32407

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 503 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (503)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 503 reviews
Great employee assistance
Your customer pro-service staff at the Panama City Beach, Fl location was very helpful in assisting me with my needs and concerns. In fact, I wish to recognize Missy, Carol and Chesney for the service they provided in fulfilling my order in a friendly and timely manner. This is in great contrast to your nearby competitor who was very disorganized and not responsive to my specific needs. So I cancelled a $3000 order and bought from Home Depot primarily because of the great service by above staff/employees.
by
    • Recommended
    Helpful staff
    Both carol and Trent were very helpful with our project
    by
      • Recommended
      Love this store !
      Always have what I need and always so friendly, Great prices and excellent customer service !
      by
        • Recommended
        Excellent service
        Was made to feel as if nobody that enters this store is a stranger. The service was stand alone I now choose the Panama City Beach parkway store has an amazing staff and excellent service
        by
          • Recommended
          great store
          This store is well organized and clean compaired to other stores I have shopped in.
          by
            • Recommended
            This Home Depot #8446 Panama City Beach
            Every time I shop at this location the staff is always very helpful and knowledgeable.
            by
              • Recommended
              Beware of installation contractors
              We purchased a washer and dryer two days before Christmas and was very impressed with the service we received in the store. The contractor that installed our new equipment seemed deturbed and was hasty in the installation. A few hours after he left we detected a leak that flooded our condo. Needless to say we didn’t have a very quiet and relaxing Christmas with all the noise from the remediation equipment running 24 hours a day for days on end. Still running and VERY disappointed with the installation. BEWARE!
              by
                Bought new frig dryer washer can't wait for them
                Everything was nice when ordering
                by
                  • Recommended
                  Great place to shop
                  Everyone at this store is friendly, helpful and willing to make sure that you leave with what you came for and if they don't have it they will help you find it online or at a sister store
                  by
                    • Recommended
                    Great store!!
                    Always a great staff, product line and service!
                    by
                      • Recommended
                      Rick-Plumbing Dept.-Excellent
                      I had a problem with my garbage disposal. Rick was able to come up with the exact solution I needed. He was very helpful and caring in getting the issue resolved.
                      by
                        • Recommended
                        Friendly/Helpful Employees
                        From beginning to end of my visit, all of the employees were so nice. Was greeted with a smile and “hello” at the door. Then upon checking out, Grace did not hesitate to help me with my self checkout. Definitely will be back!
                        by
                          • Recommended
                          Everyone is so friendly!
                          Everyone was so kind and helpful, especially Rick! Rick should be everyone's go-to-man! He's the best!
                          by
                            • Recommended
                            My one stop shop
                            Home Depot has everything you need for home improvement. Workers are always helpful and friendly.
                            by
                              • Recommended
                              great paint department
                              I went in with an idea in my head of a paint project I wanted to do - the paint department was very knowledgeable & helpful and made sure I got everything I needed!!
                              by
                                • Recommended
                                Great Employees
                                Visited with multiple issues for home remolding and every department was very helpful and helped me find what I needed.
                                by
                                  • Recommended
                                  Tool rental Is GOAT
                                  them fellas at the tool rental are the best employees I've ever seen in a company. they will do everything in their power to make sure you are satisfied. if anybody has any bad things to say about these two men they would be lying. I have dealt with Paul personally on several separate occasions and he always goes way above my expectations of customer service and never disappoints. Ricky is right there with him, they make a good team and they both definitely need a raise. employees like them are hard to find
                                  by
                                    Excellence
                                    Excellentce in products provided. Excellence in customer service resulting in satisfaction!
                                    by
                                      • Recommended
                                      Clean, Organized, & Friendly
                                      Happy to see changes at my PCB store. I couldn’t navigate most aisles in the past due to clutter from pallets and stock on store carts. I couldn’t find open carts to use for large items during those past visits. Recent changes I have noticed are cleaner/clearer aisles. Carts available and organized. Employees who ask how I’m doing, am I finding everything I am looking for, and sharing appreciation for shopping at Home Depot. Trish was my recent cashier and was awesome. But each time I visit the cashiers always seem to be the best as they are super friendly and welcoming. Thank you PCB team, great work!
                                      by
                                        • Recommended
                                        Exceptional Employees
                                        Trent and one other employee went out of their way to be friendly.
                                        by
                                          • Recommended
                                          I rented a buffer and sanding pad. The machine did not last but 2 hours and then it quit on me. I called it I. And they still charged me full price and I had to go rent another machine somewhere else to finish the job
                                          Returned machine but was not credited . I did not get the use of the machine because it would not turn on.
                                          by
                                            Incredible Customer Service in Flooring Department
                                            Tiffany Tillerson helped me order cellular shades for my whole house. It required many steps and communications. She was patient, professional, and kind. I am very grateful.
                                            by
                                              • Recommended
                                              Excellent Customer service
                                              Jessica was eager to help and very knowledgeable.
                                              by
                                                • Recommended
                                                Great customer service
                                                We went to the Panama City Home Depot for a new refrigerator, washer, dryer and two pedestals. We received great service from Jessica finding what we wanted. All the products were in stock and delivery was able to be done in 3 days! That’s amazing!!! And the 3 main items were on sale!
                                                by
                                                  • Recommended
                                                  Great Service
                                                  Knowledgeable staff and very comfortable spending large amounts for appliances.
                                                  by
                                                    • Recommended
                                                    A Trusted Source!
                                                    As a contractor it is nice that you can always count on Home Depot, and it doesn’t matter which zip code, you can always count on Home Depot to have what you or your crews needs. Thank you Home Depot!!
                                                    by
                                                      • Recommended
                                                      Best store in town!
                                                      Most down to earth and helpful folks at this store. In a time when everyone is stressed and tired its nice to have people that are willing and wanting to help you in any way they can. Been a shopper at this store for a few years.
                                                      by
                                                        Great store and staff
                                                        Always has what we need; staff is very friendly, knowledgeable and helpful. Clean store and well stocked.
                                                        by
                                                          disorganized and nasty shelving - merchandise fallen down, not fronted on shelves, can't find what you're looking for
                                                          shelving in aisles need to be removed and a THOROUGH clean between the walking aisles - the back - to - back shelving. there is so much merchandise fallen down the back of the shelves, to shelves below or to the floor. dirty and nasty. ORGANIZE THE MERCHANDISE WHEN YOU DO THIS AS I SELDOM FIND WHAT I AM LOOKING FOR IN THE PLACE IT IS SUPPOSED TO BE!!!!! WHY AREN'T STORE EMPLOYEES REACHING WAY BACK AND ORGANIZING THE WHOLE SHELF AND NOT JUST THE FRONTED ITEMS???? They're too busy chatting among themselves or hanging out in the breakroom....
                                                          by
                                                            Came in to return an item after losing my receipt.
                                                            Steve, the Asst Store Manager and his two wonderful Customer Service Reps, Ashlie & Abbie went the extra mile to help me, even though the problem was my own fault.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 503 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              409 23rd St East

                                                              Panama City, FL 32405

                                                              8.81 mi

                                                              Rental Center

                                                              Pro Service Desk

                                                              (850)913-3562

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              4385 Commons Dr West

                                                              Destin, FL 32541

                                                              39.73 mi

                                                              Rental Center

                                                              (850)654-6408

                                                              Pro Service Desk

                                                              (850)654-6402

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm