Reviews for Pelham #805

Most associates friendly when I can find one. Most so busy doing other things no time for customers

I had trouble getting an on line order placed so I decided to go to the store for help. Daphne gave me a very friendly greeting and immediately figured out the solution to my problem. It was great to see such willingness to help with such a great attitude. She was a pleasure to deal with.

The representative I ordered a dryer with went above and beyond to serve me. They just could not change 2 particular policies that Home Depot has that would better serve the customer with management approval.

Tim and Paul have been a great help to my wife and I.

I had a special project that Tim took the time to listen and help me solve.

You need more employees like Jessica in appliances. Everything about her. Helpful,kind and does more than just her job description.I would buy another appliance from her. Above and Beyond ❤️

I recently bought 85 bags of mulch for my home. At almost 50 pounds each, that’s a handful. Your staff helped me load for 2 trips, thank you for making things a little easier.

Awesome employees! Dianne in appliances is a great employee very helpful and sincere!

Ordered new dishwashers 12/1. Got it 1/9- guys couldn’t put it in - needed longer extensions- Guys come again- only had one not the other- that was Mon. Didn’t come back until Fri. Guys looked at it-we can’t do it and left- They only called 15-30 min before showing up- I’m on disability and a widow taking care of 87 yr old mom with no dishwasher!! AI sent text - taking 149$ off your credit card- that’s what we paid for service connect-

Chris in paint is GREAT! Helped us figure out our stain issues. Was so sweet and kind. Very patient!

The Pelham store is always clean, well stocked, well staffed with helpful employees. I love that the aisles are always easy to navigate even when there are extra products displayed on the floor.

I actually left the store feeling happier than when I arrived. Knowledgeable Assistance was readily available even at 10 days before Christmas. I found exactly what I needed.

I was looking for a tool cart that was not on the floor. I asked the first associate I saw about the tool cart he located it pulled off the top shelf and helped me load it in my truck .

Brittany was very pleasant and sweet she is always smiling and provides great customer service every time we come in there.

Employees have no clue what they sale or where it is in the store. Asked 5 associates where a product was located 2 told me you don't stock it and 3 sent me all over the store. I found the products on my own and you have an entire 8foot bay of this product.

I was told my appliances would arrive today between 7-11 am. I received a text at 6 am the day of delivery saying it wouldn’t be here til Monday. That was very inconvenient for us as we made arrangements for the day we were told

Mr. Tim in Mill Work has assisted me through this process. Our door will be installed on Tuesday, November 22nd. O will let you know how it turn out.

All the time shopping very satisfied, Pelham Home Depot employee very kind help great job

Noah, you made our experience at your store a delightful one. You would be glad that we were able to install the kitchen faucet without much fanfare. You were patient and answered all our questions. We hope to see you in our next visit if you’re available. Again, thanks for helping us !

Everyone here is always so helpful and kind. I love coming to this location because of how pleasant and organized it is. It makes for a great shopping experience.

Always a great store that is clean and organized. Friendly staff as well.

Bought online but one came in damaged. They made everything right!

Thanks to Abagail and her customer service team. They all helped with return/purchase in a professional manner. They all made process simple.

Shopping satisfies pelham Home Depot All the employees very kind I’m happy to shopping

Wonderful experience!

I've done several projects in Alabama, and I will drive from wherever to have Taylor in Pro Desk work on my project material. He goes above and beyond, helping jeep me on track and within budget. Wonderful people in the store. Definitely a reflection of Management. You're only as strong as the team you lead. Great job!!!

The employee helped us find the right paint for our project

Self checkout is the only option. I refuse to do it without a substantial discount. I don’t work here!!

Representatives that assisted me and my wife in the hardware and tile departments were outstanding. Both were vey helpful and courteous.

Sales people and driver all very nice which would have been a five star review, if delivery would have been scheduled properly. I bought 15- 4x8 sheets of 3/4 inch plywood which was supposed to be delivered by truck with forklift that had all terrain type tires and could be placed by fence. Instead it came in a box truck with only two 1x1 boards under it. There was no way the driver could have gotten them off without damaging them so I had to help unload truck. I had to supply boards so it would not be in direct contact with ground. I am 70 and feel I should be paid for my work at no expense to driver.