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Filter Reviews By:Rating, Profile, Gender, Age (537)
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Showing 1-30 of 537 reviews
Nov 3, 2021
An outstanding store with outstanding employees
This store was the best Home Depot I have ever been in. The employees who helped me were outstanding.
by
Recommended
Jul 24, 2021
Casey in the tool rental department was on point! Knew his stuff and got me back to my day quick...
Casey in the tool rental department was on point! Knew his stuff and got me back to my day quickly. Home Depot is my business to go to for tools. Which I go to far too often for not being a contractor! Always a good experience!
by
Verified Purchase
Recommended
Jul 6, 2021
I have made several large appliance purchases over the years from Home Depot... They are generall...
I have made several large appliance purchases over the years from Home Depot... They are generally, friendly and helpful. I was looking for a Refrigerator and a certain color and brand, but was influenced to buy another brand... So far I'm very satisfied with Home Depot.
by
Verified Purchase
Recommended
Jul 5, 2021
Super impressed that they had enough flooring in stock for the one we wanted to cover 2200 Sq ft...
Super impressed that they had enough flooring in stock for the one we wanted to cover 2200 Sq ft.
Also, fast and efficient in checking us out.
by
Verified Purchase
Recommended
Jul 3, 2021
At the store I was greeted warmly an employee shook my hand and thanked me for my service, he hel...
At the store I was greeted warmly an employee shook my hand and thanked me for my service, he helped me find exactly what I needed for an obscure project and made a good recommendation. He listen to me and made me feel important.
by
Verified Purchase
Recommended
Jun 19, 2021
Your Employee Teddy was very profession, courteous and provided me with outstanding customer serv...
Your Employee Teddy was very profession, courteous and provided me with outstanding customer service. He went above the call of duty. I was try to purchase a ceiling fan for my home , but I did not want to purchase your last Hunter Antero ceiling fan on your showroom floor, bc it was a damaged box. I asked Teddy for assistance, I asked him if the store had more boxes of this specific type or fan that i wanted to buy , then he sprung into action without hesitation. He scanned the boxes , found the item in another aisle, then went to get a ladder, but the Hunter fan were on the top shelf under 6 boxes, so he got a electric lift and stacked the boxes into his lift, he was very careful and awesome to watch. This is want I call Fantastic customer service. This guy is the symbol of excellent customer service. He represents your store with high standards. Thank you for all you guys do on a daily basis and especially to Teddy for your service to Home Depot and your Customers.
by
Verified Purchase
Recommended
Jun 17, 2021
I live very close to this store. Every time I shop there, I feel home. Staff are all friendly by ...
I live very close to this store. Every time I shop there, I feel home. Staff are all friendly by greeting customers. They are ready to help by directing people to the right isles. They are experts in many things people need and I would say they know what they are doing. There couldn't be any better services than employees working at this store, from locating items you need to offering info on how to use what you purchase, to loading items into your cars and working something out for you, purchase. They are just excellent!
Home
by
Verified Purchase
Recommended
Jun 10, 2021
I have nothing but the greatest respect for the hardworking and caring employees at this location...
I have nothing but the greatest respect for the hardworking and caring employees at this location. I rented one of the vans and mistakenly left my cell phone in the vehicle. This was not realized until late at night. I drove to the store, even though it was closed, and called the store number. My fingers were crossed hoping someone would answer after hours. Thankfully, someone did and were more than willing to come out to unlock the vehicle so I could recover my phone. I am extremely grateful for their late night act of kindness.
by
Verified Purchase
Recommended
Jun 7, 2021
The employees at this location go above and beyond, and it’s also refreshing to see the diversity...
The employees at this location go above and beyond, and it’s also refreshing to see the diversity of the employees.
by
Verified Purchase
Recommended
Jun 5, 2021
Excellent team Thank you so much شكرا جزيلًا
Excellent team
Thank you so much
شكرا جزيلًا
by
Verified Purchase
Recommended
May 18, 2021
The store was very organized and clean. The cashier offered to scan and bag all of our items. S...
The store was very organized and clean. The cashier offered to scan and bag all of our items. She also thanked us!!
by
Verified Purchase
Recommended
May 16, 2021
This place is always our go-to place always for all things hardware and home improvements. Every ...
This place is always our go-to place always for all things hardware and home improvements. Every time we come here, we never leave unsatisfied.
by
Verified Purchase
Recommended
May 15, 2021
The store was clean and orderly clerk very friendly great customer service
The store was clean and orderly clerk very friendly great customer service
by
Verified Purchase
Recommended
May 11, 2021
Amapola, Christine, and Amauri are a gem for Homedepot. They are experienced and great at their job.
Amapola, Christine, and Amauri are a gem for Homedepot. They are experienced and great at their job.
by
Verified Purchase
Recommended
May 9, 2021
Amauri, Christine, Amapola are great at PRO Desk. They are helpful, knowledgable, friendly and pr...
Amauri, Christine, Amapola are great at PRO Desk. They are helpful, knowledgable, friendly and professional.
by
Verified Purchase
Recommended
Apr 25, 2021
Worst service from Jesus, looks at you like if you don’t have money to buy stuff i was trying to ...
Worst service from Jesus, looks at you like if you don’t have money to buy stuff i was trying to get something worth $3,000 looked at me crazy, said I will be back 30min later he is laughing with other people instead of coming back or sending help my way!!! When I told my husband let’s go!! Mario walked my way!! He help me and answered all my questions if it wasn’t for him Lowe’s would’ve been luck today.
Thanks (Mario)(Israel) for being so helpful and helping me load Home Depot needs more people like you!!!
by
Verified Purchase
Recommended
Apr 24, 2021
I absolutely LOVE this store! Their customer service is consistently TOP NOTCH. I love the way t...
I absolutely LOVE this store! Their customer service is consistently TOP NOTCH. I love the way there is always a floor clerk nearby and offering to assist you!
by
Verified Purchase
Recommended
Apr 7, 2021
I’m writing about my paint experience which was phenomenal. They know what they are doing. I had ...
I’m writing about my paint experience which was phenomenal. They know what they are doing. I had a wall and ceiling paint matched exactly. Brought in little swatches from painted tape from the wall seams and now we don’t have to paint the whole ceiling or laundry room.
by
Verified Purchase
Recommended
Apr 5, 2021
It’s a great store to shop at. I really like this store.
It’s a great store to shop at. I really like this store.
by
Verified Purchase
Recommended
Mar 11, 2021
Clean store easy to navigate with friendly employees. Tool counter staff was ready and able to as...
Clean store easy to navigate with friendly employees. Tool counter staff was ready and able to assist quickly with good direction and suggestions.
by
Verified Purchase
Recommended
Feb 2, 2021
Robin the customer service Team Member and also the cashier was extremely helpful in a return I n...
Robin the customer service Team Member and also the cashier was extremely helpful in a return I needed to make and also she was my cashier and remembered me and my DL # as I did not have my Home Depot Card. She went above and beyond and made my shopping experience much better.
by
Verified Purchase
Recommended
Feb 1, 2021
I would say that the older Asian checkout lady was the nicest and just good at her job! I will sp...
I would say that the older Asian checkout lady was the nicest and just good at her job! I will specifically come back to this store because of her. She put me in a good mood:)
by
Verified Purchase
Recommended
Jan 24, 2021
Christina at the pro desk is always so helpfull. no matter how busy she is. and you can tell that...
Christina at the pro desk is always so helpfull. no matter how busy she is. and you can tell that she has a lot of irons in the fire every single day.
by
Verified Purchase
Recommended
Jan 16, 2021
This store is always out of STOCK on items I look for. No matter how many times I have commented...
This store is always out of STOCK on items I look for. No matter how many times I have commented to the store management it never gets better. I have been a customer of this store since it was opened and this has been an issue since Day one.
by
Verified Purchase
Jan 16, 2021
The associate Shaun at the return desk is fast and friendly. I entered the store having the worse...
The associate Shaun at the return desk is fast and friendly. I entered the store having the worse day ever and left smiling and in a great mood!
by
Verified Purchase
Recommended
Jan 10, 2021
The store was clean and in order. The employees were nice and helpful. Overall the best home depo...
The store was clean and in order. The employees were nice and helpful. Overall the best home depot I have been in to date.
by
Verified Purchase
Recommended
Jan 5, 2021
Leah Thomason is one of the flooring department staff and the reason I’m writing this review it t...
Leah Thomason is one of the flooring department staff and the reason I’m writing this review it to let Home Depot know that you have an amazing employee. I usually do not write that many reviews and definitely this is my first one for Home Depot. Leah had help me with my previous purchase when I did my house flooring. At that time I really did not know what I was doing and she really helped guided me into getting the proper amount and proper supplies that was needed by my contractor. Today I came back to get more flooring product purchases for my rental property, and when I saw LeaH, I felt so relief and I knew that I will be well taken care of. I am definitely a very happy customer today because of Leah’s personal, patience, and professional flooring experience. She took excellent care of me today. Thank you Leah for your superb service.
by
Verified Purchase
Recommended
Dec 17, 2020
Store was clean. Most employees keeping busy. A sales associate, older male, in the wood departme...
Store was clean. Most employees keeping busy. A sales associate, older male, in the wood department, was very rude. My boyfriend, had flagged him, guy continued to walk in the opposite direction. Boyfriend followed the guy and asked for his assistance. Asked a question about culled wood. The guy didn't answer his question. Instead, made a very crude remark. He seemed bothered by the fact that we were asking for his assistance. Then walked away. We stood there, wondering what just happened.
by
Verified Purchase
Dec 13, 2020
I love going to this store always nice employees greeting and helping customers i would tell any ...
I love going to this store always nice employees greeting and helping customers i would tell any of my friends to shop at this home depot
by
Verified Purchase
Recommended
Dec 10, 2020
Home Depot is my go-to for home projects. The location in Pflugerville Stone Hill has always been...
Home Depot is my go-to for home projects. The location in Pflugerville Stone Hill has always been my favorite. Great employees and great customer service. Today was my best experience at this location and I must share my experience.
I was working on a project that I have no experience in but was determined to fix. I knew I needed parts so I went to my favorite Home Depot. As I walked in the store I was approached by a gentleman. He asked me if I needed any help. First thing I noticed is that he wasn’t wearing the typical Home Depot apron. I thought maybe he just got off, and was on his way out. He seemed nice and was joking with all the workers as we made our way to the plumbing section. I figured he was passionate about helping others. I really appreciate that kind of quality. Especially, when they are off the clock. He walked me through the process of fixing my project and shared his knowledge.
As we were finishing our conversation, I found out that he was not an employee. He used to be an employee but quit. I’m not sure when or why. He was just a customer. We were two customers sharing the same PASSION and had projects to fix. I suggest that Home Depot beg this man to come back and give him a raise ;) It’s great getting good customer service. It’s even better when you get customer service from a customer. Great job.
Mr. Lockwood, thank you for your PASSION and also helping me with my project. God bless.