#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(248)456-8239

Rental Center

(248)456-8233

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

545 S Telegraph Rd

Pontiac, MI 48341

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 351 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (351)
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Showing 1-30 of 351 reviews
The customer service desk employees are very rude. I must've caught Mariah at a bad time of the...
The customer service desk employees are very rude. I must've caught Mariah at a bad time of the day. I hope not to have to visit to Home Depot again. I will go out of my to go to the Auburn hills Home Depot.
by
  • Verified Purchase
ALWAYS A GREAT Home Depot TO SHOP AT. BEEN SHOPPING THIS STORE FOR YEARS!
ALWAYS A GREAT Home Depot TO SHOP AT. BEEN SHOPPING THIS STORE FOR YEARS!
by
  • Verified Purchase
  • Recommended
If you need help with hardware find Sam B. You'll be happy you did.
If you need help with hardware find Sam B. You'll be happy you did.
by
  • Verified Purchase
  • Recommended
Everything I needed they had at this store I didn't have to wait. Everyone was friendly and helpful.
Everything I needed they had at this store I didn't have to wait. Everyone was friendly and helpful.
by
  • Verified Purchase
  • Recommended
Location makes it convenient when running other errands
Location makes it convenient when running other errands
by
  • Verified Purchase
  • Recommended
Everyone at the store is so friendly, courteous and helpful. I always appreciate and enjoy my tri...
Everyone at the store is so friendly, courteous and helpful. I always appreciate and enjoy my trips to Home Depot, I find everything I want and check out is not a problem! Thank you for all you do!
by
  • Verified Purchase
  • Recommended
the stroe wae clean and the employee was helpful
the stroe wae clean and the employee was helpful
by
  • Verified Purchase
  • Recommended
THE STORE WAS CLEAN AND ORGANIZE
THE STORE WAS CLEAN AND ORGANIZE
by
  • Verified Purchase
The associates were kind and helpful. Over the phone and in person. My family was satisfied with ...
The associates were kind and helpful. Over the phone and in person. My family was satisfied with the service provided and the products purchased.
by
  • Verified Purchase
  • Recommended
PONTIAC Store #2701 is a terrible store. Be very careful when shopping there. Do not order any...
PONTIAC Store #2701 is a terrible store. Be very careful when shopping there. Do not order anything that needs to be delivered you may never get the items and they will mark the order complete even though it has not been delivered. If you have a problem with the service at the store they will accuse the customer as the problem and not admit to or resolve and problems you will just get the run around..
by
  • Verified Purchase
Product I was looking for was available and easy to locate. Cashier was excellent! Check out to...
Product I was looking for was available and easy to locate. Cashier was excellent! Check out took less than a minute.
by
  • Verified Purchase
  • Recommended
At this store I always find what I am looking for and the employees are always helpful and courte...
At this store I always find what I am looking for and the employees are always helpful and courteous.
by
  • Verified Purchase
  • Recommended
I don't know how my trip to your store could have been any better thanks to your salesperson Shar...
I don't know how my trip to your store could have been any better thanks to your salesperson Sharon. Thank you William Jenkinson
by
  • Verified Purchase
  • Recommended
Great location and best location.
Great location and best location.
by
  • Verified Purchase
  • Recommended
Tre who works in the paint department is an outstanding employee. I spoke to him on the phone wit...
Tre who works in the paint department is an outstanding employee. I spoke to him on the phone with questions as well as in the store. He has a great attitude, genuinely helpful, polite and seems to love his job. He assisted in making sure I had everything that I needed to complete my project. Employees here are always helpful, attentive and happy to help. Store is clean and organized. Visited Home Depot store in Pontiac on 11/12/2020.
by
  • Verified Purchase
  • Recommended
Every time I go in this store, I am offered assistance by a friendly employee. This is rare and v...
Every time I go in this store, I am offered assistance by a friendly employee. This is rare and very much appreciated these days. I've worked on several projects this year from gardening, fencing, plumbing, and painting. Each time this store has had what I needed in stock. This is my favorite Home Depot store out of several in my area...mainly because the excellent customer service I receive each and every time.
by
  • Verified Purchase
  • Recommended
The associates in the appliance department is very rude, they are always at their computer or tal...
The associates in the appliance department is very rude, they are always at their computer or talking to each other. I asked for help getting a deep freezer and James that work back there said we have cart attendant that can help :(. Not happy with their service, and then he accused me of damaging a box to get a discount.
by
  • Verified Purchase
1 found this review helpful
As always. I go to homedepot to get what I need and I always can find or order the products for ...
As always. I go to homedepot to get what I need and I always can find or order the products for all my.customers
by
  • Verified Purchase
  • Recommended
Everyone in the store was real personable
Everyone in the store was real personable
by
  • Verified Purchase
  • Recommended
Friendly and helpful staff. Check out is always a breeze. They always have what I need and stock ...
Friendly and helpful staff. Check out is always a breeze. They always have what I need and stock their shelves good!
by
  • Verified Purchase
  • Recommended
I go out of my way to go to this store(it's further from house) than go to the other store on Hig...
I go out of my way to go to this store(it's further from house) than go to the other store on Highland(White Lake TWP),or the one in Auburn Hills. There seems to be more products there than White Lake, & the employees are more affable than either White Lake, or Auburn Hills.
by
  • Verified Purchase
  • Recommended
I've been shopping at the Home Depot in Pontiac since it opened .Last visit was not good. I won't...
I've been shopping at the Home Depot in Pontiac since it opened .Last visit was not good. I won't be back.
by
  • Verified Purchase
If you are every in need of help, seek out Laverne. She has gone above and beyond for me in the p...
If you are every in need of help, seek out Laverne. She has gone above and beyond for me in the past and did so again yesterday.
by
  • Verified Purchase
  • Recommended
This store is always my first stop when I am shopping for project materials. They are the best!!!!
This store is always my first stop when I am shopping for project materials. They are the best!!!!
by
  • Verified Purchase
  • Recommended
This store and all of its employees always go the extra mile to be sure I get what I need and wit...
This store and all of its employees always go the extra mile to be sure I get what I need and within a reasonable amount of time. What more can a customer ask for. I always go there first when I am working on a project.
by
  • Verified Purchase
  • Recommended
I came in to make a purchase. On the display item they had 268.00 on the price display tag in fro...
I came in to make a purchase. On the display item they had 268.00 on the price display tag in front of the box they had 248.00. They gave me the 248.00 price, but would not give me the Veterans Discount!! Told me since I received the lower price they could not give me the VA discount. I'm sure they have overcharged people and they didnt realize it. It is not my fault that the employee's at Home Depot displayed the wrong price. I believe I should not have been penalized for your mistake.
by
  • Verified Purchase
1 found this review helpful
Helpful and knowledgeable staff
Helpful and knowledgeable staff
by
  • Verified Purchase
  • Recommended
This is the only store in the City of Pontiac. Very friendly employees. Good prices. They hav...
This is the only store in the City of Pontiac. Very friendly employees. Good prices. They have almost everything.
by
  • Verified Purchase
  • Recommended
This store is my favorite one to shop at. The staff is beyond friendly and accessible. Although i...
This store is my favorite one to shop at. The staff is beyond friendly and accessible. Although it is always super busy I am able to find what I need and have great assistance when I am looking for help. I will drive extra miles and pass by 4 other hardware stores to go to this Home Depot. I thank the staff there for all that they do and hope they are treated well by the corporation.
by
  • Verified Purchase
  • Recommended
The store was clean, associates were helpful in making better choices in merchandise for me.
The store was clean, associates were helpful in making better choices in merchandise for me.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 351 reviews

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