Reviews for Poplar Midtown #8916

Not a terrible location. They have pretty much everything you need but the customer volume can be high. Memphis is fortunate to have this location but could use some improvement.

I shop here every once in a while, And the staff are much nicer and helpful Nicole was very friendly

I loved Ms.Freddy when she was there. Always eager to help out and she wouldn't leave your side until I had gotten whatever it was that I came in for if she could help it. This new woman that they have in charge up front is a complete disgrace! She's upset every time I come in. She rolls her eyes and says slick comments as she walks off from you after you've asked her a simple question. I don't understand, why would you work in customers service if you don't want to help?? Bring Freddy back!! She is not fit for the job!!!

Purchased the Husky 46" 14 drawer tool chest and cabinet. Manager Keith not only go it for me and my wife but brought it out and with the help of Omar and associated they unboxed it to make sure of no damage and then loaded it in our Honday Odssey van and secured it. Got home and not a scratch on it.

Megan was so sweet and helpful along with mr. Jerry and alexis

Had everything I needed and Keith and Myrdett were so kind and helpful. These people were amazing. Can't thank them enough

It was clean and the customer service was awesome I just love Home Depot on Popular @ Belvedere

Evelyn in Flooring was extremely helpful and friendly.

Not a very organized store, and the location was sketchy. The parking lot was disorganized (chaos), and there was no one to help in the store - literally no one. That said, they did have the product that I was looking for, when no one else had the product in the Memphis area, and the nearest store was 50-70 miles away. I will give them credit for that; hence the 1-star rating. The cashier was also friendly. I definitely avoid this store unless I am desperate.

Ashley was super nice !

The employees are always super nice and helpful. It’s usually not too crowded. And they usually have what I am looking for.

Be prepared for horrible customer service!!

The manager is very professional, caring and nice

I was able to get assistance sometimes. The store was as clean as it could be.

The staff are very helpful and diligent in helping you find what you need. The store is clean. The checkout experience is always fast and efficient. No long lines!! Also, see Don! He is very kind and always so helpful.

Awful customer service. I wasn’t greeted at the door, despite there being two greeters stationed there. When checking out, I asked the cashier (Renaija) how was she doing, and she didn’t respond. Before leaving, I told her to have a great day, and no response. When I asked an employee to help me in hardware, she told me that it wasn’t her section and kept walking. I wouldn’t dare shop here again.

I was shopping for Carpet and flooring specialist Antayonna Johnson was very knowledgeable, professional and attentive.

The overrall store was great and it always are but they delivery sucks big time thats why i gave a 3star

My cashier Maeghan had great customer service and was very sweet, attentive to my needs and respectful. Great customer service.

It is a VERY busy store with a lot of friendly staff . Most of my trips are fairly quick in and out .

The sales cashier in the garden center, Maeghan was absolutely awesome! She was friendly and took the time to say “Hi!” and “thank you!” to a deaf student. We need more people like this in the world!

Go see the ladies in the Garden Center at our local MidTown HD! They are fast, efficient and friendly!

There are a lot of great people working here . I get pretty quick service a majority of the time it is very close to the worksites I’m at so the location is convenient .

Everyone there was nice and friendly

My favorite Home Depot in Memphis. Jasmine at the service desk has great customer service!!! Tiffany is also pleasant!

i was able to purchase the items I came in the store to get. The sales person was helpful and friendly. Store was neat and clean.

This is my neighborhood Home Depot store and it is my favorite - associates are knowledgeable and friendly and I can always find someone to answer my questions.

Once again the employees at this store are what makes it so fantastic and the service extra-ordinary!

The employees at this location are A+++++. They are always smiling, saying hello and asking if I need any help.

Raymond in the grill department was extremely helpful