Filter Reviews By:Rating, Profile, Gender, Age (362)
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Showing 1-30 of 362 reviews
Aug 15, 2015
It was great!
My experience was extremely positive and easy. 1234
by
Recommended
Aug 11, 2015
Easy visit
The store is well organized and dedicated, friendly cashiers at construction materials area make it very easy to get in, and get out quickly.
by
Pro
Recommended
Aug 10, 2015
Great
Assistance was very easy to find and show me exactly what I needed.
by
Pro
Recommended
Aug 7, 2015
Great experiences every time I go into the store
I FOUND EVERYTHING THAT I NEEDED QUICKLY STORE WAS VERY CLEAN EVERYONE WAS VERY HELPFUL AND IS EACH AND EVERYTIME I GO THERE
by
Pro
Recommended
Jul 25, 2015
Gerry Earle, Design Consultant,and the team at Home Depot Quincy is wonderful!
We are new at this, were updating our kitchen, had lots of questions. Gerry Earle, Design Consultant was patient, knowledgeable, could not have been more wonderful. I called him with additional questions and went back to the store and he was just as great on the follow up. I cannot recommend him highly enough.
We dealt with another individual and I am sorry that I cannot find his name and he helped us with cutting of clapboard. The cashier at the return desk, Timothy, TXE4059, was friendly and helpful and asked if I needed help carrying things to my car.
These three people really shaped my opinion of Home Depot. This is what it used to feel like when you Home Depot first opened, you could go and ask knowledgeable people, then for a while it felt like there was not that training or knowledge for a while and apparently it is back and better than ever.
by
DIY
Recommended
Jul 22, 2015
cashier friendliness
I was having a terrible day today and I would like to thank cashier peter at the quincy adams home depot for being so kind, caring, compassionate and understanding. I talked his ear off and he still listened. thank you very much peter. youre the only cashier I will go to in the future.
by
Recommended
Jul 12, 2015
Very satisfied
The staff was courteous, very helpful. Excellent customer service. I am looking for another opportunity to visit the store.
by
Recommended
Jul 10, 2015
The manager Jerome saved a customer from going to Lowes.
I purchased a damaged ac unit and had a horrible experience with trying to return it via some delivery service with the Home Depot. I had to bring it back myself. I almost returned it for a refund so I could go across the street to Lowes and the Manager Jerome stepped in and made things right. Thank you Jerome!
by
Pro
Recommended
Jul 9, 2015
Always enjoy going to tis Home Depot
Very knowledgeable employees ! Extremely helpful. Always a pleasure to shop here
by
DIY
Recommended
Jul 6, 2015
Great experience
Home Depot is great! Highly recommend the store for anyone in need of supplies! I wouldn't go anywhere else!
by
Pro
Recommended
Jul 5, 2015
A well-organized store and efficient team
As a recent homeowner I keep going back to get supplies; the employees at this location have been a constant source of good advice..
by
DIY
Recommended
Jun 28, 2015
Easy, Helpful, and quick!
Had to go in for a dehumidifier. Couldn't find them at first but associate was easily found and knew exactly where to go. They didn't try to sell me anything, just helped me find exactly what I needed.
by
Recommended
Jun 28, 2015
Poor experience in this store.
Many customers waitting in line for only one register open and staffed. Lost a lot of time from job site waiting in line.
by
Pro
Jun 28, 2015
Eccellent c ustomer service
I ordered online, got notified the order was ready, and was in and out of the store in under 5 min.
FANTASTIC
by
DIY
Recommended
Jun 24, 2015
Great Gardening/yard care department.
Went in looking for gardening supplies, flowers, and a mail box; found everything and the associate in the garden department was great!
by
Recommended
Jun 23, 2015
Customer Service
Cashier Angela, was amazing. She helped me pick out an awesome gift card for my father, for Father's Day, while also complimenting me on my choice. Very helpful and great Customer Service
by
Recommended
Jun 22, 2015
Great experience made easy
I was very happy with all of the store personnel who helped us, they made it well worth the sale.
by
DIY
Recommended
Jun 19, 2015
excellent experience
Associates are super helpful and friendly. I was having trouble lifting a product, and there were 2 people within seconds to help. I didn't even see them coming! Everything I need in one store, and the prices are very reasonable.
by
DIY
Recommended
Jun 15, 2015
Plumbing Help
Joe, in plumbing was very patient and helpful as I tried to troubleshoot a project that I am struggling with.
Also, Angela at the register was very friendly. Great store experience.
by
DIY
Recommended
Jun 15, 2015
excellent customer service provided by Andrew
THE CUSTOMER SERVICE MANAGER, ANDREW WAS THE BEST EXPERINCE I,VE EVER HAD AT A HOME DEPOT
THANK-YOU, ANDREW FOR YOUR GREAT ASSISTANCE AND PERSONALITY
by
DIY
Recommended
Jun 8, 2015
Cashier Eileen
Your store was clean and your sales associate Eileen was fantastic!!!
by
Pro
Recommended
Jun 6, 2015
Quah and Eileen, extremely helpful and pleasant employees of Home Depot.
Extremely helpful and friendly associates (Quah and Eileen) who helped me and my mother find the matching paint color of our front door with the shutters and went back and forth to make sure it matches and we are satisfied. We really appreciated the effort, charisma, honesty and truely trying to help the customers. I live in Weymouth but will now drive to this Quincy store. They just made new Home Depot customers for any future home needs.
by
Pro
Recommended
Jun 1, 2015
If you like to be ignored, this is the place for you!!
Went in for a simple toggle switch. Couldn't find the product so I TRIED to ask THREE associates for assistance. IGNORED by all three. It's like they go out of their way NOT to help you.. All that for a $3 switch. Will never go back to Home Depot.
At least Lowe's knows how to treat their customers!!!
by
2 found this review helpful
May 31, 2015
Cashier Eileen was especially pleasant and helpful.
We went to purchase spray paint and a hand tiller. Both products were easy to find and cashing out was pleasant and easy.
by
DIY
Recommended
May 28, 2015
clean, friendly, helpful, knowledgeable and in stock: store looked and functioned great
seems like this store has new life....to me at least, a marked improvement on all levels. Thanks to all who made this store clean, pleasant and efficient!
by
DIY
Recommended
May 27, 2015
Clean & Friendly atmosphere
This store is always clean and always employees around to answer questions and help you find what you need. I don't go anywhere else for my home improvement needs!
by
Pro
Recommended
May 27, 2015
Toro Timemaster lawnmower
Picked up a Toro Timemaster lawnmower after doing research on it for months. The box is large, heavy and hard to manage. Upon assessing the situation, I realized I would need assistance. Just then an Associate stopped and asked if I had any questions. I said yes, how will I ever get this thing into my vehicle? He smiled and said "we'll take care of that" . He assisted me getting the box onto a cart which he provided. A different associate at the register processed my Veteran discount, and both he and the lead cashier (who had to approve the discount) took a moment to thank me for my service to the country, a very nice touch. He then called an associate out front to assist me in loading the box onto my vehicle. Overall it made my purchase quick and painless.
by
Verified Purchase
DIY
Recommended
May 26, 2015
Unprofessional
go to any other location but this one...horrible service and attitude.
by
2 found this review helpful
May 23, 2015
jeff in hardware
Jeff in hardware should be general manager of your Northeast operations. I'm a retired professional and he has manager in his blood.
by
Recommended
May 22, 2015
Horrible experience in the equipment rental department.
Horrible experience in the equipment rental department. Very rude and nasty associate. He should not be working with people. He's enough to scare you away from the store for good!!! Over charged for rental also.