#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(775)851-6342

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6590 S Virginia St

Reno, NV 89511

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 333 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (333)
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Showing 1-30 of 333 reviews
Excellent store
The store is well laid out- I have no problems getting a cashier or help in an aisle. The service desk associates are especially friendly. My only complaint is that the parking be larger for professionals like at other stores.
by
  • Pro
  • DIY
  • Recommended
Good shopping experience.
Did online research of product, easily located in store, sales associate was helpful in making final decision. Cashier was friendly and quick.
by
  • DIY
  • Recommended
Home Depot
Thanks for always having everything thing I need and more. Your staff is awesome.
by
    • Recommended
    Reno Virginia St. Home Depot
    All items needed were easily found. In and out in a few minutes. See you again!
    by
    • DIY
    • Recommended
    Awesome service
    I completed my shopping online for same day pickup in the store. The associate had my items ready to go complete with cart to carry my items to the truck. The in-store process took less than 5 mins and I was ready to go.
    by
    • Pro
    • Recommended
    Awesome store
    The people that work here are awesome and are so helpful. The cashiers are the best and the front end manager michaela works hard to make her customers happy.
    by
    • DIY
    • Recommended
    Assistance
    I needed several things. An associate looked at my list and guided me through the store, so I would not back track looking for many things. She was very knowledgeable and helped me make decisions and introduced me to new products. She was very friendly.
    by
    • DIY
    • Recommended
    Friendly Folks
    Went to the Home Depot to get some roofing materials. The Sales associate was helpful and friendly and ensured I was able to find the itrms I needed. Check out was quick and i was in and out in 20 minutes. Friendly atmosphere and friendly folks. Will shop there again.
    by
    • Verified Purchase
    • Recommended
    The original Reno Home Depot store is my favorite even though it is not the closest to my home.
    Store associates always readily available and helpful.
    by
    • DIY
    • Recommended
    great store but need store in winnemucca nevada
    yes clean but need home depot in winnemucca nevada
    by
    • Pro
    • Recommended
    Store associates were very knowledgable
    Store very dusty and short on carts though associates willing to help make up for it.
    by
    • Pro
    • Recommended
    Enjoyable start to the day
    We received very helpful information in the door department when shopping for French patio doors. While picking up supplies for a hoop house for the vegetable garden, the associate in the plumbing department was of great help and very nice. And to end our experience, we had one of the nicest cashiers we've ever experienced while shopping at HD. Overall we left the store smiling and ready to tackle our home projects.
    by
    • DIY
    • Recommended
    Awful customer service today
    It took me 45 minutes to finally get someone that was able to help me in the plumbing section after I had asked another employee 4 times to page someone AND after running after 2 other employees walking by to see if they knew about plumbing. I have had successes in getting assistance before from Home Depot but today was by far the worst.
    by
    • DIY
    Love Home Depot but not one person offered me any help today
    I love going to Home Depot but today there was no one there to even offer any help and usually there are at least three or four that offer help.
    by
      The original Reno Home Depot store is my favorite even though it is not the closest to my home.
      A comfortable store. I like shopping in all the Reno area stores but the original Reno store will always be my favorite, sentimental reasons. Associates available, friendly and always helpful. Stores are well organized.
      by
      • DIY
      • Recommended
      Knowledgeable Staff
      I wish I would have got his name. I was asked if I needed assistance. When i told the employee what I was looking for (in this case a bathroom fan replacement) he knew exactly what i was talking about and directed me right to it.
      by
      • DIY
      • Recommended
      Great store experince
      Store is clean and friendly staff That are all around store and if needed someone for a certain section they would call for someone to help yoi
      by
        • Recommended
        Great
        Happy for assistance. You need more associate roaming the floor
        by
          • Recommended
          Easy as pie!
          I needed a new garbage disposal, I accidentally ground up a ceramic cup in the old one and it decided to stop working! Checked online to make sure the model I needed was available instore, it was. When I arrived at the store I asked an associate to help me find it and rather than direct me she walked me over to the product. Lots of inventory, easy checkout, what more can I ask for? I also watched a Home Depot video online to help me troubleshoot my broken disposal and install my new disposal. Overall a pleasant experience for a Sunday morning repair.
          by
          • DIY
          • Recommended
          Great help with finding products!
          Wonderful help from kitchen appliances and hardware department-Andrew was so helpful with finding the right cookstove and Ron helped me find the right materials I needed in the hardware department-thank you so much!
          by
          • Pro
          • Recommended
          Great store and wonderful sales people.
          The sales staff were extremely helpful and understanding when I had to return an online order that I had just purchased earlier in the day and reorder something else online. And even though it was close to quitting time, they didn't tell me to come back tomorrow. Instead they processed my return and online order in a timely and efficient manner. I highly recommend this store.
          by
            • Recommended
            Great customer service!
            Every time I visit this store everyone is so helpful and knowledgeable. To me the South Virginia location is the best in town!
            by
            • Pro
            • Recommended
            Simply the best!
            My wife, and have been shopping at store #3310 for over 8yrs., now, and very much enjoy visiting this particular store. The staff is always friendly, helpful, and knowledgeable! We have never had a bad experience in all our visits, and actually had come to this store searching for a new stove/microwave years ago. The visit was so non-pressure friendly that we come here always! I like that fact that I can walk in, and find what I need, because it hasn't been moved 3 or 4 times in the store. And if I do need help, I don't have to search for it. The staff is always available, and ready to help! Always greeted, always asked if I need help finding something, always a smile/greeting when checking out, and always a feeling of being welcomed!!! Thank you!
            by
            • DIY
            • Recommended
            great experience with Kim, an associate in getting missing part from manufacturer
            Kim was most helpful in calling the manufacturer and having the part sent to the store. She calledme and kept me informed of all aspects of the process. A big "thank you" from me.
            by
              • Recommended
              Always a good time at Home Depot!
              All of the associates were very helpful and we got everything we needed. I could spend hours in there checking out everything, but thankfully we were able to get in and out quick so that we could work on our project.
              by
              • DIY
              • Recommended
              Steve in painting is great.
              I needed information on how to refinish a dresser and table. The associate hellped and give me alot of information on how to refinish..
              by
                • Recommended
                Great Store Experience
                Employees are helpful and able to answer questions about flooring, plumbing, blinds. Thank you
                by
                • DIY
                • Recommended
                Very helpful flooring dept personnel
                Very helpful flooring dept personnel - they really seemed to know their inventory. I was looking for a specific color and specific type of carpeting, and they found it right away.
                by
                  • Recommended
                  always nice people there
                  This is a nice store , like the one on Demonte as it has a better garden section , though this one is close to work and my gym
                  by
                  • DIY
                  • Recommended
                  Great service
                  Very clean store and I found the father's day present I needed quickly.
                  by
                    • Recommended
                    Showing 1-30 of 333 reviews

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