Reviews for Ridley Township #4142

I’m a renter but I love HomeDepot and all the employees HomeDepot is Great

New bedroom new rugs

I stopped by to see what new perennials they had. A sale of 3/$12 peeked my interest, so after I selected the 3 to purchase I found it difficult to carry the heavy pots to the register. Nobody gave assistance. When I got to the register the cashier scanned my items, collected my money and didn't offer a plastic bag or any help to get my plants to my car. I had to carry them myself, almost dropping them. Not happy with how I was treated.

I purchased a hardwood floor the product is beautiful and the price was great.

This home depot is clean with nice employees. I was able to get in and get out with the items I needed. When asking employees for help, I was never made to feel like a bother.

I never received a call for my delivery and so I had to lift and drag a tub into the garage.

when I return items I always find the people to be very courteous and efficient

If you need help forget it. You are on your own. Could not get everything I needed had to go elsewhere

Great staff at the self checkout Hazel and Shae was great

Good service and materials

The Ridley HD is my local Big Box Hardware Store, so I'm in there fairly often. It's a good thing I'm self sufficient, because I rarely see anyone willing to help. I feel sorry for folks who are trying to learn, but have nobody to answer questions. Thank Goodness for Youtube. Customer service seems to be a thing of the past. HD's motto should be, "We are a customer service company, that just happens to sell hardware"! In fairness, it's not just HD, poor service seems to be a product of our generation.

I purchased an upright freezer (which by the way I absolutely love) October 2024. Breanna, Ethan,Tina and I believe his name is Sisco we're exceedingly polite and had great knowledge of the store and the checkout process. I will be back!

In walking distance of my house! Great resource.

I BROUGHT CEILING TILE YESTERDAY ,THEY HAD MORE THAN ENOUGH STOCK FOR WHAT I needed. The cashier Lise was extremely helpful she told me about things that were very helpful . THANK YOU LISA AT THE FOLSOM STORE.

There allways willing to help me professional give advice and help me find what I need thanks guy Lisa Greg dee Mike magnum

Went to purchase 2 pieces of plywood and have a few cuts. before I even looked to make sure saw was in operation and there was an employee to help I encountered Patrick who came up and asked if I needed any help. He said it was no problem and he could make cuts. I was going to get the plywood and although I could have gotten it, he made sure to help get it. Observed him helping two or three additional customers in between my cuts.

The painting/stains/caulk section employees are great! Always around and very helpful. The electrical/lights section guy is always there n helpful. No one is ever around to help in plumbing or hardware! And if u do happen to get the hardware person they’re busy making keys for 20 mins. Always see the doors section employees sitting down hardly ever working or helping do anything else. They have the easiest job in the world, sit at the desk chit chatting

Home Depot Ridley PA is my FAVORITE store! The staff is friendly and knowledgeable. I HAVE NEVER SHOPPED THERE AND WAS DISAPPOINTED. THE CUSTOMER SERVICE REPRESENTATIVES ARE PROFESSIONAL AND COURAGEOUS

Asss! Managers are asss!

I had a terrific experience with an employee named “Dee”! I was trying to place an order on-line for a dryer. I wanted to pay for it with my Home Depot card, but have it delivered to my daughter in Chester. After numerous attempts to do this on line I got frustrated and called the Ridley store. ‘Dee”could not have been any more friendly and helpful! The dryer was delivered on Friday. Thank you Dee for giving me outstanding customer service!

I can't!! Do so at this time.

I usually find what I need. The self check out process is an absolute mess if you go during a slightly busy time and of course they don’t have enough staff to operate checkouts. The management at this store is disappointing. I gave a glowing review to an employee a couple of months ago. He was so helpful, and turned around a poor service experience. I saw him recently, no one told him. I thanked him myself, told him he was great, and that I look forward to working with him if I need more help. Management should be telling their employees when customers give great reviews, but based on the checkout mess, it appears mgmt doesn’t give the staff any direction at all. Disappointing!

The staff here is phenomenal and helped my fiance and I get our fixer upper house back in action!

If you bring back 5% off I’ll use my card for my personal purchases also. My non depot credit card has cash back.

The two ladies at the butterfly table were very knowledgeable and helpful in assisting me in understanding the importance of butterfly's.

Looking for items in the store that we're not placed where they were supposed to be but Savonte found them in two different locations and brought them to me. Lisa was helpful helping me find an overhead motion sensor light and Nate was helpful trying to help me find the garden flags.

I purchased 8' posts and had them delivered, which there was a $35 fee. The items arrive damaged / defective. They will not pick up returns so I had to come up with transportation to bring them into the store due to their poor quality items. The cashier was rude, The uninterested to assist with the return, and had extremely bad breath. Why should the consumer be penalized a return / delivery fee when the merchant is at fault? If the correct, undamaged item was delivered, this return would not be required.

Had a wonderful experience in the nursery with Debbie, the cashier

Brought two 1 lb boxes of aluminum nails, different lengths used one brought other back, cashier said box looks light, I took that to say I stole some from the box, tried to tell cashier all boxes like that, they said no they are not, I said, I go get two boxes off the shelf ,which I did, then I asked for apology, they said no manager, then said only thing he would do is put me out of store. Very insulted, very bad costumer service

WHEN YOU GO TO HOME DEPOT, THEY HAVE EVERYTHING YOU NEED OR WANT.