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Showing 1-30 of 557 reviews
Oct 5, 2015
Purchase
The store wasClean and workers were helpful to me friendly as well.
by
DIY
Recommended
Oct 3, 2015
Wish there was a store closer to us
The Associate that helped us was not from that particular department but did not hesitate in getting answers we had about leaf blowers. She found a much better choice for our particular situation than we had originally considered and at a price that fit our budget.
Unfortunately, I had to search for an Associate to help us since none was in sight. After locating one in an adjoining department, she called for someone to assist us but since no one responded, helped us out herself. Cudos to her.
by
DIY
Recommended
Sep 28, 2015
Shopping experience
Fast service. Very helpful in locating product using Home Depot web site as product was not on display in the store.
by
Recommended
1 found this review helpful
Sep 28, 2015
great store apperance
Very clean store, the people that work here are very knowledgably
by
Pro
Recommended
1 found this review helpful
Sep 27, 2015
Great store experience was helped by Trina very polite and helpful. Took time and explained everything in detail. Thanks
Was very satisfied with the help we received today. Store was very clean and in order. We will defiantly return to the Riverbank store it always seems to be the cleanest and the associates are so friendly.
by
Recommended
Sep 24, 2015
Devan a Paint Associate went above and beyond.
Devan went above and beyond his duties to assist us with a color of paint that was discontinued, instead of passing us along and saying sorry we can't or do not carry it or make it. He researched up the codes, Did a color match and tried his best. He actually was able to match the color perfectly. He was very professional and knowledgeable. He was alone, but explained to all the customers waiting he right with them, answered their quick questions, and did his best in a timely manner. He deserves a homer award if this store does that program. Excellent workers need recognition and praises when they are doing well. It makes them feel that they are acknowledged, dedicated and doing their job. Thank You again Devan in the Paint Department of Riverbank Store1842.
by
DIY
Recommended
Sep 20, 2015
Awesome store!
As a contractor, I go into this store a lot. The staff is always very helpful and the store its self is one of the nicer ones. Good store for finding the materials I need on a daily bases. The tool section is my favorite.
by
Pro
Recommended
Sep 20, 2015
The Service was great
The store itself was very clean, the associates had been very helpful in my purchases
by
DIY
Recommended
Sep 15, 2015
Friendly FRIENDLY FRIENDLY TO THE MAX GOOD SMILES TOO
I was asked at last three times if I was finding what I needed. It was a good experience. I was sold on the item before I got there Samsung Refridgerater because of my online shopping experiences. I just needed to see it in person.
by
Recommended
Sep 15, 2015
Very Satisfying Visit
Found the wood I needed very quickly. Had a store associate ask if I was finding everything I needed and when I said not yet he pleasantly showed me to the shop vacs and accessories I needed. This store is the best Home Depot of the three in this area.
by
DIY
Recommended
Sep 10, 2015
Sure appreciate the PRO-DESK (Brenda) & associates for help with large purchases and saving time!!!
In store almost daily, and ALL the associates are helpful and acknowledge us with friendly greetings and offer help when ever possible.
by
Pro
Recommended
Sep 8, 2015
Great costumer service
The store was clean and the employees were very courteous and very helpful with the product I was buying
by
Pro
Recommended
Sep 8, 2015
Exceptional Customer Service
My husband and I received excellent customer service. It was a busy holiday weekend but the staff were friendly and eager to help.
by
DIY
Recommended
Sep 6, 2015
NICE
The associates where ready and willing to help. The help was great
by
Pro
Recommended
Sep 4, 2015
Great store experience
Terri and Tania are awesome! They really went above and beyond to help us out!
by
Recommended
Sep 4, 2015
Great Service Desk service
While a bath vanity was out of stock, Teresa found one left at a nearby store and I bought it at Riverbank to hold it. That impresses us. Bob
by
DIY
Recommended
Sep 2, 2015
Great Custumer Service
Great associates, very clean, and product availability is very good.
by
Recommended
Sep 1, 2015
bad experience:
There should be associates to cover specialty areas of the store, such as mill works, etc., especially during mid morning.
by
Pro
Recommended
1 found this review helpful
Aug 18, 2015
Great service from the sales associate
we were looking for a screen door. we saw several doors online, but needed to see a sales associate for help. the associate was very helpful.
by
DIY
Recommended
Aug 16, 2015
Very helpful employees!
I found exactly what I needed in a very short amount of time!
by
Recommended
Aug 15, 2015
Great store experience
The store was clean and everything I needed was easily found and acquired.
by
Pro
Recommended
Aug 14, 2015
HOME DEPOT HELP AND CONSIDERATE Associates
The associates work very hard to help their customers find the products they're in search of. Oftentimes, 'other' suggestions are offered if asked. Good people, but not enough of them to help all the needs of the many customers.
I do appreciate the good folks there.
by
DIY
Recommended
Aug 13, 2015
Great store for diy
You always get a hello from the moment you walk in by the associates by the entrance. And you can ask them for immediate assistance. Works for me when I only need one thing I can get to it quickly so on those trips it's in and out.
by
DIY
Recommended
Aug 11, 2015
Great store
Always well clean and stocked
Pro desk always goes above and beyond with what I expect and ask for
Always plenty of help on floor
by
Pro
Recommended
Aug 5, 2015
Great Store Experience
It was very easy to find the product I was looking for and as soon as I got to that department Abe
was there to help me. He directed me to the exact product I was interested in purchasing and answered all my questions. He told me that the product I was interested in was available for immediate delivery if I should need it to be. His demeanor was very friendly, but very professional. I would seek him out on future visits to help me again. I learned that Abe was new to the Riverbank Home Depot's sales staff, but I would never have guessed that.
When it came time to write up the paperwork, because Abe was new his associate, William, showed him exactly what needed to be done. William was also very friendly and very professional. Together these two associates made my shopping experience very pleasant. Kudos to both you gentlemen and thank you! I am looking forward to my new "wood looking" tile floors!
by
Recommended
Jul 31, 2015
Great Store
If it was a little cooler during the hot weather would be nice
by
DIY
Recommended
Jul 30, 2015
Wonderful Service and Store Experience!
The store was easy to find items associates are very knowledgeable of all items, helpfulness to find items in the store, in the pait department are extremely helpful.
by
Pro
Recommended
Jul 30, 2015
I drove down from Sacramento and was very pleased with the help that we received. The store was great.
We purchased home and garden items and was very pleased with the help we had at the return counter. Terri was remarkable with the level of service that she gave us. You should clone her and place them in our sacramento store.
by
DIY
Recommended
Jul 28, 2015
Great location
This store is less crowded and staff is so friendly
by
Recommended
Jul 28, 2015
Good experience
Associate was very helpful. Made buying a dishwasher painless.