#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(586)415-2428

Rental Center

(586)415-2425

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

20500 13 Mile Rd

Roseville, MI 48066

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 788 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (788)
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Showing 1-30 of 788 reviews
Great store!
Friendly staff and always stocked with what I need.
by
    • Recommended
    Xmas 🎄
    Always get tree here and become a family tradition
    by
      • Recommended
      The employees are awesome, they're always smiling, and asking people how they're doing and if they need help
      This is a reason I purchase my products @ The Home Depot
      by
        • Recommended
        Consistently damaged items, iffy customer service
        The condition of the product picked up was so terrible I can't believe on how many different levels it failed any type of eye test to determine there was significant damage and shouldn't have even been brought out to any customer. This is now the 6th large item I've received damaged from this location and this particular instance has left me so disappointed with not just this location, but my overall feeling towards Home Depot as a company. The item appeared to have been rammed with a fork lift that left a significant hole to the backside of the box that bent 2 galvanized steel posts within. The fact that this employee alone continued with processing my order without damaging out it out and having a new item sent should be damning enough. This clearly damaged product was then loaded onto a flatbed and assisted into my vehicle with the damaged side facing down so that instead of returning the item immediately, I could enroll the assistance of multiple friends & family members to help construct this gazebo only to find out that not only was my time about to be wasted, there's was as well. The icing on the cake is that after loading this item and bringing back to Home Depot to return, my customer service representative turned out to be the least unhelpful individual and had no remorse, little acknowledgement of my troubles, and provided zero assistance with re-ordering this item because it was a ".com order", there was nothing they could do. Home Depot use to be my store of choice when it comes to home improvement, but no longer seems to provide quality/undamaged items or employees that care for the products they deliver.
        by
          Hanover grove cooperative
          This customer chose to rate the product and not provide text.
          by
            Garden center
            I wanted to buy plants but they were in terrible shape. Instead of waiting on their vendors to show up and take care of them, home depot should of at least water them
            by
              Clean and well stocked
              My wife and I were shopping for garden plant's and found that the store had everything we needed. Personal were very helpful and friendly. Also, the store was very clean and well stocked. Found that a lot of prices were cut in half on certain plants. Thank you, Home Depot.
              by
                • Recommended
                Nice job
                Good selection of 1/2" plywood. Easy to get it cut to size.
                by
                  • Recommended
                  Big shots in the store
                  Shopping in the store and I’ve never been greeted by anybody. But with big shots in the store, everybody and their brother was so nice and friendly. I bought 25 gallon things of water. Nobody helped me load them into my shopping cart or ask me or ask if I wanted my car loaded so I was not happy about that at all.
                  by
                    Well stocked store, friendly employees!
                    I shop at the PetSmart next door to this home depot every month, so when I needed to stock up on some household items, & to purchase a couple fans, it made sense to visit this home depot. The store was clean, organized, easy to move through, & had everything I needed in stock. I also appreciate the fact that there were plenty of available handicap parking spots in the parking lot. The employees in the store were friendly, particularly the blonde woman up front near the self checkouts. I also appreciated the help one of the employees gave me to select a power strip. He had excellent product knowledge, & gave me helpful suggestions.
                    by
                      • Recommended
                      All in all, a VERY PLEASANT experience at the Roseville Home Depot!
                      Spent time in APPLIANCES Dept. and with the assistance of an EXEMPLARY employee (Alyssa) we made our purchase. Employees we encountered at this Home Depot were ALL helpful and very pleasant! We WILL return to this store.
                      by
                        • Recommended
                        One of the Worst Home Depot’s around
                        I am all done wasting my time and money at this Home Depot !! Every time that you go into this store you will be ignored by the employees because they do not know what they are doing there other than wasting peoples time or playing on their phones. Even after asking for some assistance they still walk right on past you claiming that they are going to find someone to help, well call me stupid but aren’t you wearing an orange vest?? Noting but untrained people who don’t know what they’re doing. NEVER AGAIN!!
                        by
                          Awesome and helpful staff
                          I love love love this location! Any time I go here, I always encounter a staff member who’s available to help if and when needed! I actually live closer to one way closer like walking distance but, it’s never a good experience there. Roseville Home Depot has the most professional, knowledgeable, and reliable staff and I will continue shopping here.
                          by
                            • Recommended
                            Great Employees made for a great eexperience.
                            I will say that every employee was amazing. I had someone come to my car and greet me and let me know someone would take me to the corral. Two fellows loaded my car. Just a great experience and such nice staff! Good work!
                            by
                              • Recommended
                              GREAT STORE WITH EVEN BETTER EMPLOYEES.
                              I had an outstanding experience recently thanks to two amazing team members at Home Depot—Terry in plumbing and Darryl at the register. Terry was beyond helpful. Not only did he guide me through exactly what I needed for my plumbing project, but he actually took the time to show me how to do the job myself. He broke things down in a way that made total sense, especially in the areas I was struggling to understand. His patience and knowledge made all the difference, and I walked out feeling confident and prepared. At checkout, Darryl was just as impressive. After submitting my social to use my Home Depot credit card, he still made sure to double-check my ID. That extra step really showed he takes customer security seriously, and I appreciated that a lot. He was friendly, professional, and made the whole process smooth. I truly hope both Terry and Darryl get recognized—not just for this experience, but for what I can tell is their overall strong work ethic and dedication to great service. They absolutely deserve some promotions!
                              by
                                • Recommended
                                Wonderful items and great staff
                                It has always been a pleasure to shop at Home Depot as I am never disappointed with my purchases. The staff at the store are so kind and warm and always go extra mile to help me with my purchases. Keep up the good work.
                                by
                                  • Recommended
                                  Great place to shop
                                  I shop here quite often and I have never been disappointed. After redoing my living room and bedroom I did a complete kitchen and every department was very helpful and always so positive , thanks for all the help
                                  by
                                    • Recommended
                                    Great store
                                    I bought Gliddens paint. Great paint to paint with
                                    by
                                      • Recommended
                                      Disappointing
                                      Not the best customer experience. I had to flag down an employee to help me get the items I needed to do my project. Then I wasn’t sold everything necessary to complete my project and had to go back to the store. While getting a pvc pipe cut another employee saw the first employee he was cutting the pipe in an improper manner insinuating the first employee wasn’t trained properly. This store is the closest to my residence so I may return but I wasn’t pleased. I'd give no stars if I could.
                                      by
                                        Best Store Ever!
                                        Home Depot really came through for me! My GE dishwasher,not even 6 years old died on me! Don't buy GE! Every store I visited was out of stock! Home Depot came through! I really hate washing dishes! Lol The Roseville store employees are so kind and are more than willing to help! It was a pleasure to shop there and will, without a doubt be returning often! What a great experience! All of the employees are great but a special Thank you to Nani in appliances for being so patient and kind! She is very professional and took care of it all for me! Huge kudos to this store! Thank you!❣️
                                        by
                                          • Recommended
                                          Great place to shop
                                          I always find what I need & exceptional service everytime
                                          by
                                            • Recommended
                                            Kind, helpful employees!
                                            This was the 3rd store I went to, trying to find a one gallon gas can that I would have the strength in my hands to use. The new childproof cans are all different. A wonderful employee took the time to take all the parts and fit them together and made sure I could push it forward and down in order to use it. Thank you Roger, for helping this old lady!
                                            by
                                              • Recommended
                                              This is my favorite Home Depot
                                              It’s rare they don’t have what I need in stock and if they don’t they can usually help me figure it out. Great staff. Very helpful!
                                              by
                                                • Recommended
                                                stocked well and friendly staff
                                                I've been coming to this store since 2001. I always run into friendly and knowledgeable staff. The store is clean and well organized. I've noticed several long term employees and that is usually a good sign. I have other stores in the area that are more cramped and it's tougher to get through the isles and checkout because of the layout.
                                                by
                                                  • Recommended
                                                  The Best
                                                  I had a wonderful experience at the Rosevile Home Depot- head and shoulders above the one closest to me. Everyone was friendly and eager to help, and I found what I needed with the super support of Alyssa, who stayed with me a very long time. Will continue to use this location.
                                                  by
                                                    • Recommended
                                                    Excellent Design Consultant
                                                    Cindy Williams is the best Design Consultant I have ever worked with. She is so knowledgeable, professional, helpful, patient and fun to work with. She helped me design a new laundry room and went the extra mile to make sure I got my new appliances on sale and delivered at the right time. She helped with the promotions they were having for financing and just went the extra mile on everything! I cannot wait to get this all installed. She’s an absolute gem and I would highly recommend anyone with design needs at this store to use her. You won’t be disappointed!
                                                    by
                                                      • Recommended
                                                      Upgraded store
                                                      The new pavement in parking lot and store layout makes this Home Depot one of my favorites. Its not complicated and seems back to the basics for good retail. Lots of help, friendly and knowledgeable staff.
                                                      by
                                                        Pleasant Experience
                                                        All employees so friendly said hi asked if needed any assistance just all in all very kind
                                                        by
                                                          • Recommended
                                                          Great employees
                                                          Always go there for paint and supplies and outdoor projects
                                                          by
                                                            • Recommended
                                                            Amazing people
                                                            I went to home depot clueless about painting my kitchen but I found an amazing person Theresa who was extremely kind and helpful with guiding me to select the right products for my suprises renovation for my parents.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 788 reviews

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