Reviews for Scottsdale-Shea #420

I really like the people who work at this Home Depot location. They are focused on customer’s needs and quick to get whatever you need. The store is kept clean and pretty much is well stocked. I like going there.

most employees are willing to help and very knowledgeable as to where the product your looking for is located

We done, from the store entry-product/aisle service and the closing check out.

I go to other stores sometimes in search of other products or my location at the time

I had to ask several times for help loading up my truck with 12 bags of concrete I have a hernia right now and he acted like they were busy and didn't really want to help but he called him anyways. And gave them time and went in by the wheelbarrow. By time I got back I said Hey can you please call somebody and he said well I did and they were waiting on you I said OK didding they were waiting on you I said OK well I'm here now can you please call them and he completely ignored me and he completely ignored me Joanner is his name. There's actually been several times the exact same guy has been extremely rude worse customer service I don't know how he has a job he makes you not even wanna shop here I have spent $16000 in the last few months at home depot on my pro account and I feel like I am completely wasting my money going here

I have shopped at other retailers and have not been happy with my experience. Usually, it is difficult to find someone to help me. When I do that person is not really knowledgeable about the products or where the item is that I am looking for. I like to wide selection and prices at The Depot.

I found the products I was looking for easily. The assistance that was given to me was 200%. The store was extremely clean.

Great neighborhood home improvement store with wonderful helpful and knowledgeable employees. I've been there 3 times this week. Actually, it feels like "home"!!!!

Store always has product I am looking for with delightful employees helping me to find something.

The employees here are always so friendly. If they don’t know an answer, they find someone else to ask. Frank was especially helpful on my last trip!

I have never been disappointed with the staff or selection of products ta this store.

Kuorosh Farrokh was very helpful locating cabinets we needed. His customer service had been helpful with a prior purchase of a appliance we made with him.

Normally don't like to shop, but when I need something I can almost always find it at Home Depot....

I was at Home Depot yesterday with a flooring installation emergency. Jessica totally went above and beyond to help me! We found a flooring match, she got help to get the pallet down with a forklift, she found a discount to apply for the additional case after I shared that a lot of boards were damaged from the previous 35 cases which is why I had to get another even after getting an additional 10%, and she got a tool rental extension since we rented a nail gun and had to wait a while for the forklift guys. Then, when the flooring came down, it was a different package and name so she called flooring to ask for clarification since the SKU matched. WOW, what service!!

So pleased with our visit to Store 0420 in helping us get our long overdue kitchen project started. Kuorosh Farrokh was amazing and very helpful to us with his suggestions and ideas in design that we didn't consider. His personality is contagious. He deserves all the awards he has in his office. He really cares about helping and providing great customer service to the people he assists. He ordered an online tile for us so we could see it "in person" before we made our finial decision.

Today's visit did not live up to previous experiences or expectations of a Home Depot. It took 25 minutes to receive help from an employee. Overhead speaker calls for a proper department attendant and individually named employees went ignored. Finally we approached an employee who was training another employee in a different department came to our aid and directed us to where we could find what we went to purchase. Once we finally found our item - a counter top microwave oven, we had to remove it ourselves from an elevated shelf (over our heads) and carry it to the check stand. The item was filthy, covered in dust - dirtying our street clothes. There were only Self-Service Check stands open. This was not the Home Depot experience I used to know.

Large rat in the garden area spoiled the shopping experience.

Well stocked Garden Center

A great store, very clean and everything was easy to find. The garden center is amazing.

The store has outs service. It is near and orderly. Kuorosh Farrokh provides services above and beyond expectations. He is a five guy! He will help design your home. He has a depth of product knowledge and great customer service!!!

Andrew in the paint department was friendly and efficient. He mixed me up some paint that perfectly matched a lamp I brought in. Fast in and out and I got what I needed. I would come back here again. Kudos!

I always shop at this Home Depot because it is close to my home, they allow dogs and the people who work there are helpful and friendly. Recently, I went into Home Depot hoping to get some information on dishwashers. I was assisted by Tanya Diggs. Tanya was friendly and helpful. She spent a lot of time helping me and patiently answered all of my questions. Not only did she help me get information on dishwashers, but we ordered the dishwasher from her work station that evening! I was able to pay right there and did not have any hassle or complications. I appreciate Tanya and the Home Depot team. Five Star rating! Special shout out to Tanya! Thank you so much for your kind service.

The employees are friendly and helpful. I go there all the time. The gentleman who answered my question about locks and keys was quite helpful. I hope his boss pays him a compliment for me.

I recently visited the Home Depot on 90th St. in Scottsdsle and had a fantastic experience. Although the one employee equipped to handle the Skill Saw I needed was on his dinner break, the front crew welcome committee and check out clerks kept me super entertained in between assisting other customers. They could have easily ignored me or directed me to another store but instead “Jenny”, and another woman from NJ befriended me and we had a great time! Worth the wait and very helpful!

If you need EXCELLENT Lock and Key service, don't waste time with anyone except ROBIN, the professional Lock/Key Tech at the 90th St/Shea Home Depot. Catch him before 2:30 weekdays and you'll be glad you did. Especially if you need special, top-notch assistance! Thanks, Home Depot, for the one Orange Apron I can depend on and who was recommended to me by other clerks at different Home Depots! (Reviewed by a 15-year customer.) You're fortunate he works for you! :-)

This Hoe Depot is GREAT! Every employee extends the needs of the customer. The store is packed with every need for a home.

I am not a review-writer but I do like to give praise for good service. Today, I had a phenomenal experience. I was looking for help finding a couple of things and Kevin Perez offered to help. One of these things I needed was something to secure cabinet access. Kevin was so helpful - and even more meaningful -he was determined to help me find a solution. When the first idea had some risks, he came up with other creative options. He even at one point said he hoped he was not wasting MY TIME. Kevin was a life-saver today, truly. I took a look at the 8 Home Depot Values. Kevin nailed them all.

Most of the employees at this store are super helpful and knowledgeable. Our questions are almost always answered fully and they help us get our home projects done or help us purchase the right appliance for us. Definitely reccommend!

The employees at this store are very knowledgeable about the products and services available. They are very friendly and they take the time to completely explain my purchase.

Everyone that I dealt with at this store was friendly and knowledgeable. They have a very good selection of quality products in every department.