#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(865)908-3562

Rental Center

(865)908-3568

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

128 Allensville Road

Sevierville, TN 37876

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 377 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (377)
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Showing 1-30 of 377 reviews
Great store
always a pleasant store to shop at.
by
    • Recommended
    This store is like a twilight zone
    The worst customer service I’ve ever had at Home Depot and sadly the closest one to me. Employees don’t interact with customers, they are cursing on the radios for customers to hear.
    by
      No assistance
      If you don't need assistance perhaps it is the store for you. There was hardly anyone in the store. I needed help with a couple of things and could find no one to help me, even tried talking to the associates at self check out but they were chatting together and not interested in customer needs.
      by
        Great shopping experience
        Michelle / store 0739
        by
          • Recommended
          It was good to have help
          i often have to look for help. But today I was approached and ask if I needed help. And I was thankful. the bags of concrete are heavy, I was happy to have help.
          by
            • Recommended
            Great store
            Very friendly staff and good selection
            by
              • Recommended
              ACCUSHOT Grass and Weed Killer Great Product
              I bought the Accushot Grass and Weed Killer because this stuff does what its suppose to do. Its an amazing product.
              by
                • Recommended
                Thumbs up
                Great store, helpful and friendly staff!
                by
                  • Recommended
                  Quick, easy trip
                  Found everything I needed in stock and the line wait was short!
                  by
                    • Recommended
                    MY EXPERIENCE BUYING WHOLE HOUSE GENERATOR.
                    I AM IN THE PROCESS OF BUYING A WHOLE HOUSE GENERATOR AND GETTING IT INSTALLED. SO FAR EVERYTHING HAS BEEN GOING AS I WAS TOLD IT WOULD.
                    by
                      • Recommended
                      Great store
                      Good knowledgeable and friendly help
                      by
                        • Recommended
                        Always great customer service
                        The employees here are always helpful. Ronnie in the paint department is great
                        by
                          • Recommended
                          A wonderful shopping experience
                          The staff went above and beyond helping me with the delivery and other questions I had. It was a great shopping experience. Every sales person I met offered assistance.
                          by
                            • Recommended
                            Great Customer Service!
                            Mark T. in the Garden Department was the most helpful and friendly customer service representative I think I've ever dealt with!
                            by
                              • Recommended
                              Great help in the garden center
                              I had a very heavy cart and the garden center personnel gladly helped me push my cart when I asked them
                              by
                                • Recommended
                                Great Garden Crew!
                                Clean,friendly and helpful!
                                by
                                  • Recommended
                                  Great Store
                                  I bought new TREX for my deck and the material was in stock.
                                  by
                                    • Recommended
                                    Price gouging on poor quality lumber
                                    This store will take the cull lumber that lumber yards won't even use for sawdust and puts it on the rack and doubles the price
                                    by
                                      The most helpful staff!
                                      I love this location! Everyone is always so friendly and helpful! Specifically Jim C has always gone above and beyond his job description. I look for him when I go in!
                                      by
                                        • Recommended
                                        Employees make the difference!
                                        The thing this store has over the competition is the staff it has built. What keeps me going back is that I am ae to get assistance when needed. It by far is much better than the competition is in this area! Instead of avoiding customers they are very welcome to fix any concerns brought to their attention!
                                        by
                                          Appliance Department - Jane
                                          JANE in appliance department is always extremely helpful and goes the extra steps it takes to make the visit the best it can be. I have dealt with her on more than one occasion and is my go to employee in that department.
                                          by
                                            • Recommended
                                            Lawn and garden
                                            Mike in lawn and garden was so knowledgeable and helpful! He made our experience there wonderful Because of him we will come back and spread the word about him and your store!
                                            by
                                              • Recommended
                                              helping out above and beyond
                                              both guys were busy at the pro desk, one gentleman who used to work the pro desk rang up my phone sale and got me on my way, he's not at that department any more. that was above and beyond.
                                              by
                                                • Recommended
                                                Excellent employees in Garden Section
                                                Had a problem with recent plantings. Mike in the Garden section went out of his way to assist, including the testing of our water and soil. Very friendly and helpful staff.
                                                by
                                                  Ask for Mike!
                                                  For the last few months I have wandered from from nursery to nursery trying to figure out what and how to regarding my landscaping and then I ran into Mike who appeared to be a horticulrist and quickly pointed out solutions to problems I didn't even know I could have. His knowledge and passion for gardening was inspiring and he helped me more than I expected.
                                                  by
                                                    • Recommended
                                                    Sevierville Home Depot Is An Awesome Store!
                                                    We purchased a fixer upper home last year and the service, products, and overall experience from Home Depot has been amazing. Ron in the paint dept. has been a true blessing! We have purchased everything from paint to appliances. We love this store! Due to our experiences at this store we decided to buy Home Depot Stock....seriously!
                                                    by
                                                      • Recommended
                                                      Flooring
                                                      Bought my flooring from the Home Depot in Sevierville, Tn. All the workers we encountered was great and friendly. Way to go Sevierville Store!!!!
                                                      by
                                                        • Recommended
                                                        Marie bathroom
                                                        This customer chose to rate the product and not provide text.
                                                        by
                                                          • Recommended
                                                          Employees are helpful
                                                          Great plants and garden project items. Friendly helpful employees, store is clean, well stocked
                                                          by
                                                            • Recommended
                                                            Bridget in Customer Service gets 5+ stars
                                                            I had a nightmare of a time trying to locate my missing order of kitchen cabinets that I spent 4 weeks of back and forth on the phone trying to get answers for. Bridget spent an hour on the phone demanding answers when I went into the store for help. She found my order and got me set up to get it delivered. I really don’t know what I’d do without her.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 377 reviews

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