#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(865)908-3562

Rental Center

(865)908-3568

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

128 Allensville Road

Sevierville, TN 37876

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 377 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (377)
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Showing 1-30 of 377 reviews
All the Associates at Home Depot are friendly and knowledgeable about the department they are in....
All the Associates at Home Depot are friendly and knowledgeable about the department they are in. We recently bought a new screen door and flooring for a house we just purchased. They were very helpful and professional. We highly recommend them!!
by
    • Recommended
    The lumber department is very unorganized and to find help is impossible. Look out for the guy th...
    The lumber department is very unorganized and to find help is impossible. Look out for the guy that works here and drives an extended cab charcoal grey for ranger. He is super rude and refuses to help customers unless you are a major contractor. And he will run you off the road when he gets off work.
    by
    • Verified Purchase
    Would be a better experience if you didn’t have to listen to the yelling on the radio by the mana...
    Would be a better experience if you didn’t have to listen to the yelling on the radio by the manager every 5 seconds......and I’m not exaggerating!!
    by
    • Verified Purchase
    • Recommended
    Friendly employees, plenty of stock on hand..fast customer focused service. the store is clean an...
    Friendly employees, plenty of stock on hand..fast customer focused service. the store is clean and well laid out. All a very positive experience.....
    by
    • Verified Purchase
    • Recommended
    The store is very clean and the employes are very very helpful
    The store is very clean and the employes are very very helpful
    by
    • Verified Purchase
    • Recommended
    If you are a Veteran they will not accept your VA card as proof of service. I will no longer shop...
    If you are a Veteran they will not accept your VA card as proof of service. I will no longer shop at Home Depot.
    by
    • Verified Purchase
    Enforce Parking In Loading Zone
    Enforce Parking In Loading Zone
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    LOVE this store and it's employees! We received the BEST customer service at this location than A...
    LOVE this store and it's employees! We received the BEST customer service at this location than ANY other location we've shopped! We will definitely be back to shop with Kaye in flooring, she was amazing! She helped us place our remodel order and without her assistance we would have been lost!!! Thank you, Kaye!
    by
    • Verified Purchase
    • Recommended
    Excellent service & knowledgeable
    Excellent service & knowledgeable
    by
    • Verified Purchase
    • Recommended
    Went there to purchase a dishwasher. My service rep, Tom in appliances, was great. Knowledgeabl...
    Went there to purchase a dishwasher. My service rep, Tom in appliances, was great. Knowledgeable, efficient, and quick! I got just what I wanted in record time.
    by
    • Verified Purchase
    • Recommended
    Enter store and check-out in same entrance--what a concept- some orange stores make you walk to o...
    Enter store and check-out in same entrance--what a concept- some orange stores make you walk to other end of store to check out.
    by
    • Verified Purchase
    • Recommended
    Employees are always friendly here. I've been painting for over 25 years, and Ron was the first ...
    Employees are always friendly here. I've been painting for over 25 years, and Ron was the first person who actually took the time to help me decide on a certain color. He understood me when I said I wanted a color adjusted to 50% of the original color. Most people don't know you can do that.
    by
    • Verified Purchase
    • Recommended
    Store is always clean, fully staffed with very competent employees.
    Store is always clean, fully staffed with very competent employees.
    by
    • Verified Purchase
    • Recommended
    Employees are always helpful and prices are great. We love that they honor our military by offeri...
    Employees are always helpful and prices are great. We love that they honor our military by offering discounts to veterans!
    by
    • Verified Purchase
    • Recommended
    Clean store, friendly staff and very helpful especially Ron in the Paint dept. Keep up the on goi...
    Clean store, friendly staff and very helpful especially Ron in the Paint dept. Keep up the on going goal to provide products at a reasonable price for do it yourselfers.
    by
    • Verified Purchase
    • Recommended
    Most people at this store have been friendly and helpful ; I loved the fact that that I was able ...
    Most people at this store have been friendly and helpful ; I loved the fact that that I was able to find a good selection of electrical outlets by Leviton Made In USA. This is important to me
    by
    • Verified Purchase
    • Recommended
    Professional, courteous and helpful
    Professional, courteous and helpful
    by
    • Verified Purchase
    • Recommended
    It's always a pleasure shopping at The Home Depot in Sevierville, TN. The associates are always f...
    It's always a pleasure shopping at The Home Depot in Sevierville, TN. The associates are always friendly and helpful! The store is always clean and I easily find what I'm looking for.
    by
    • Verified Purchase
    • Recommended
    Excellent experience, always pleasant & helpful associates...there when you need them too, don't ...
    Excellent experience, always pleasant & helpful associates...there when you need them too, don't have to walk from one end of the store to the other to find someone. Clean, neat, organized store with good selection of products most of the time when i'm looking for something from heavy duty hand wipes like Grime Boss for quick removal of construction adhesive, compounds, etc to an ant moat for my hummingbird feeder. have always shopped Home Depot here an in other states in past. Keep up the good work!
    by
    • Verified Purchase
    • Recommended
    top notch store and product, excellent help.
    top notch store and product, excellent help.
    by
    • Verified Purchase
    • Recommended
    Staff met us at the door to help us. We thought we knew what we were doing, but soon was lost in...
    Staff met us at the door to help us. We thought we knew what we were doing, but soon was lost in the maze of the store. A staff person saw the confused look on our faces, asked what they could help us with (with true interest in our answer) and then proceeded to guide us through finding a long list of needed items.
    by
    • Verified Purchase
    • Recommended
    My wife and I enjoy shopping at this store because the people and friendly and honest. They had t...
    My wife and I enjoy shopping at this store because the people and friendly and honest. They had the products that we needed and have knowledgeable people available to help. Also the store was neat and well organized
    by
    • Verified Purchase
    • Recommended
    This is a good store to do business with. Employees do a very good job. See Kay in the flooring d...
    This is a good store to do business with. Employees do a very good job. See Kay in the flooring department for top notch service.
    by
    • Verified Purchase
    • Recommended
    I have heard about the poor service at this store and have experienced it myself. Went in to pick...
    I have heard about the poor service at this store and have experienced it myself. Went in to pick up an item and was ignored by every associate. When it came time to check out, there wasn't one cashier available! I was told to get out of a cashier line and they would show me how to use the self checkout. I told the associate that I didn't work there and did not do self checkout. The associate sneered at me and started to ring me up. The items I was purchasing did not have an SKU on them. I said, how am I supposed to ring myself up without a sticker? They said, make up a price like we do! Seriously? You want me to checkout myself and then this? Lowes is across the street with a lot of friendly cashiers!
    by
    • Verified Purchase
    1 found this review helpful
    Good Place to go ,they have what you need.
    Good Place to go ,they have what you need.
    by
    • Verified Purchase
    • Recommended
    This store is always clean and items are easy to find and the employees are always ready to help
    This store is always clean and items are easy to find and the employees are always ready to help
    by
    • Verified Purchase
    • Recommended
    Very helpful
    Very helpful
    by
    • Verified Purchase
    • Recommended
    The store is always clean . Workers are always friendly and willing to help. Dan was very helpfu...
    The store is always clean . Workers are always friendly and willing to help. Dan was very helpful with my last visit. Definitely recommend. My go to store. Keep up the great work.
    by
    • Verified Purchase
    • Recommended
    Dirty bathroom, no soap, toilet paper, or towels. Bring sterile gloves before you touch anything ...
    Dirty bathroom, no soap, toilet paper, or towels. Bring sterile gloves before you touch anything in this store!
    by
    • Verified Purchase
    1 found this review helpful
    Tristin (sales person) was very helpful for us
    Tristin (sales person) was very helpful for us
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 377 reviews

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