Reviews for South Naples #6348

Great service and delivery from people who care.

I use Flex Seal on my canvas tops... A great product

How can I get the last four digits number

Flex Seal did the job! I was looking for a product to repair a cracked AC drip pan. Lindsay(salesperson)recommended Flex Seal. She also gathered everything I needed to complete the job, along with recommendations. Flex Seal did the job and saved me between $700 - $1000 to have the drip pan replaced. Thank you, Lindsay! (HD 1651 Airport Pulling)

The rudest and laziest employee Tom who refused to request help or contact a manager after multiple requests. I cannot understand how a national company can hire people of this caliber. No help at all in the garden section and row obstructed which was not only an inconvenience but a safety issue. The return line did not move for 10 minutes and Tom refused to call for help although he was stocking the area at a snail's pace.

I had a print out of an online order reflecting 50% off discount for volume savings. I went to the store because I need the filters right away. A cashier refused to honor price online, and called the manager. He was very mean and condescending. He was asking me if I understood what they ment, he insisted it was an online offer only. Then they wanted me to place an order online and wait for pick. That was not worth my time and I decided to pay full price. When the cashier rang the order the system automatically applied an "instant volume savings" discount. I got yelled at for no reason by a cashier and an assistant manager. She should had rung up my items before refusing a discount. After they realized they were really mean for no reason they added a 25% off "customer satisfaction" discount, which to my opinion does not make up for being disrespected. If the store has prices online matching the zipcode the prices should be honored in the store, there is no need for me to place an online order and wait for pick up. The manager was insisting I went home and have them delivered, asking me not to come to the store. Well I also enjoy browsing for new items and going to the store for the experience, i should not be told by a manager not to come and just buy online.

Bought this about a week ago and was delivered within 4 days. Delivery and hookup went great. They also took the old dishwasher. It was a lower priced dishwasher but exactly what we needed for our condo and works well.

Home Depot is favorite store👍

No one was available to help me buy the right products

I bought those Sunday I enjoyed the results home

Here’s a thought, why don’t you let the pro desk be professionals?

Ryan was very knowledgeable and helpful.

An employee guided to the water valves needed. Another employee demonstrated the proper way to install a Shark bite water valve. Everything was in stock that I needed.

Very helpful. Management is great and ready to help. I highly recommend this establishment.

My order is stiil not ready. I am annoyed.

I have gone to this store on 3 separate times looking for items that said the store had them and they didn’t

There is never anyone available to assist with even a question. When you do find someone, they don't have a clue.

I have been shopping at home depot since 1997.

After 3 months of trying to order 1 upper kitchen cabinet, I’m still waiting. I should have gone elsewhere because the “designer” can’t get it ordered. Insane. I will go somewhere else next time and so should you.

I was in store looking for outdoor rug cut to size for me 5 staff greeted me but none worked flooring , they paged flooring 4 times no one ever came 15 Minutes , so I left .. Very Disappointed ..

While this store is not as big as some others I find it very sufficient in meeting my needs. More than that it is located in south Naples and is convenient for residents living south of the store. On Airport Rd. it is easy to get to and has less traffic to battle.

Self check out is the only way to pay. Terrible. Much better service at Ace

This Home Depot is enough for me to be happy to pay more and receive quality service at Sunshine Ace.

Two major criticisms …. You never answer the phone, you put me on hold forever. You transfer my phone to the wrong areaAND MOST IMPORTANTLY, I CONSTANTLY , IN STORE, ALWAYS GET MISDIRECTED WHEN LOOKING FOR A PRODUCT…. Causing my shopper trip to take forever. The only reason I shop at HD is your return policy and military discount

Found everything I needed! had to do two purchases the cashier Sammy very friendly and helped me ring up my items and made it easy for me.

It has been a terrible experience. Everytime I visit this store it is getting worse and worse. Spanish lady that is working in the section didn't want to help at all. I waited over 20 minutes for help. She was keep saying un momento un momento. Her name is either Miriam or illiana or something like this. It has been the worse experience ever. I scan the code for 3 times asking for help. Noone arrived. Then I asked for the cashier and she announced it. She was nice. But still noone came to help. I hunted a employee all the way at the end of the other corner to help me. Why do you want to hire an employee if they don't want to assist or help? Why would you employee and employees who don't want to woek. You can see on the camera. I arrived at the store at around 7:15am and left almost 8am. I have been waiting in front of the tool section for 40 minutes. Terrible store.

I find the product not lasting no matter how much you pay. I.e. My refrigerator cost me several thousand dollars and the stainless steel is pitting. Who do you go to. No support from Home Depot and you get a run around from the manufacture. I also purchased a high-end kitchen faucet. Cost me hundreds. I am lucky I got two years out of it.

After more then 30 years expending thousands of dollars in Home Depot ( Davis Boulevard Naples Fl) I have been humiliated very load by this employee who has making the clients to insulting me loud . Horrible experience I never had in my entire life. I’m a member of a Port Royal Club of Naples I’m used to seeing respect and treat others as I want to be treat. I was asking her to help me with a replacement of an inside box damaged product , I didn’t wanted to open other big boxes looking for a good one to take home. She start screening load for a better language speaking person, insulting me, and making clients to think that something was wrong against her…people screaming at me from distance without knowing what’s happening. That employee should not be working in Home Depot.

Poor customer service, checkout is a mess. Stuff all over the place no organization. Homeless people in the parking lot, kind of scary!

Self check out is now the only option. I won't be visiting this store any more.