Reviews for South Plainfield #903

Tom is a very nice person. He not only helped me but he was VERY patient with me the entire time I went back and forth making calls to make sure I was getting the right materials. Thanks Tom !

The store is clean and items are easy to find.

Kevin was super nice and very helpful

This Store provides excellent service! I must make a public thank you to John B in Painting and GiGi the cashier! Employees like them really put the HOME in Homedepot! John B with his expert help with me when I wasn’t even in his Department and thought of future customers who might desire the same product in the near future! Gigi with her upbeat personality and natural caring for me! I will continue to shop at Home Depot because of people like them!

Everyone is very helpful.

Visit at this store is always good. Terrence in the appliance dept. helped us with our previous purchase of a new fridge. Thank you for you customer service Mr. Young

GREAT STORE & GREAT PEOPLE WORK THERE!!!!!!

as i said in the store survey i am impressed at how great the store looks: clean, uncluttered, and so well stocked.

Today I witnessed a store associate in the self-checkout line let a customer cut the line even though there were other customers waiting their turn since that is what we as a society do. The customer did not care. The register wasn't working for the previous customer so we all assumed it wasn't working when this customer walked over to self-checkout, saw the empty register and started his transaction. I called him out and he ignored me. The store associate allowed to do it and said to me,"what do you want me to do? I can't beat him up and you can't beat him up". Why do your store associates believe the only way to handle a customer who is not following the rules is to violently attack them? Why did her mind go there instead of saying to the customer that there is a line and you must wait in line behind everyone else who had already been waiting? This was a terrible experience and I will not be frequenting this store again.

We were able to find the product we were looking for after asking an employee. This employee was helpful and friendly. We were happy how clean the store was kept and the inventory was good.

All of the store employees are friendly and helpful. I appreciate the attention we always receive from the people who work at my Home Depot especially our cashier, Latha, who was very helpful with our recent purchase.

Manager was generally not helpful in resolving issues with customers.

The store itself is great, but some of your employees need more knowledge on the products in there department.

Staff is great! Store clean & Mr. Jacob very helpful

Mike Junior in Millwork cares about us customers. If you ever find yourself needing help in Millwork, look Mike up. He makes things happen in a very positive way.

I appreciate the cleanliness of the store and the helpfulness of the employees there it makes shopping experience a great deal

These employees know their products. Very friendly and helpful. Very COVID-19 conscious, masks and gloves. Yeah!

After terrible shopping experiences at two other stores, Milltown NJ and Edison NJ, I was really glad to get excellent help from Jahnno at this store. Not only did he help me cut and tread the 2" steam pipe I needed, he was able to help me get all the other parts I needed for my plumbing job. I really wish every home depot store had employee like Jahnno who is very trained and knows how to interact very well with customers like me who rush in a home depot to get parts to complete a plumbing job.

Frank in the outdoor plants department is super helpful. He helped us pick out our Christmas tree and also prepped it for us to take home. Drew in the parking lot helped us tie it down to car roof. This Home Depot location has very helpful staff.

This store is amazing!!! The staff is friendly and helpful and I always find what I need. Thank you for all you do!!

Terrence Young is a GREAT appliance service member, he is thorough and efficient and needs to be thanked!

Highly organized store, with lots of parking and "the best Garden / Gardening items." Rental Equipment and equipment quality is the best among other stores. Employee always help me loading large items. If I do not find item, they helped me ordered at homedepot.com

The store is very often stocked with the items that I am looking for. Being a disabled veteran, I get a discount of all items that I purchase. In my case, every little bit helps.

most excellent experience I have during the pandemic

This store had a product I needed

I was in the store Last year before corona , trying to buy some plumbing parts from. I had to bring the broken sample from home to store , but lady at the entrance didn't let me in saying They can't allow materials from outside. So I returned that to my car and went to another home depot. This time was little difference I have noticed, employees are more friendly and helpful.

Friendly atmosphere and great service and reasonable prices and outstanding quality product.....thank you so much .love to visit again.

My favorite store I'm in here often thanks Sharon.......

Good store great customer service

A cashier wouldn’t allow me to use my gift card that my wife got me for Father’s Day. She told me if I didn’t purchase the gift card then I can’t use it. I shop here all the time and I never have any issues. I was in a rush so I left and called the manager later. She was also of no assistance, lied, and tried to cover for the cashier. She was rude and it shocked me because I spend so much money there annually. Thanks to this experience I’ll be taking my black earned dollars to Lowe’s, a black owned business.