#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(918)459-6365

Tool & Truck Rental

(918)459-6337

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

9808 E 71st

Tulsa, OK 74133

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 896 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (896)
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Showing 1-30 of 896 reviews
Always Great!!
I recently purchased all my materials needed for a fence job at this Home Depot, they not only already had the cheapest prices in town for pickets & lumber, but I also saved hundreds of dollars unexpectedly with my Home Depot pro account. I was assisted in loading my material & I couldn’t be happier with this trip to Home Depot!
by
    • Recommended
    Getting the items you need.
    My items were purchased online. The follow through for my order was great. I was informed when the items arrived and the in-store service was excellent. I am very pleased with the transaction.
    by
      • Recommended
      Best Home Depot store by far!
      The Pro desk at this store are the best of all stores, starting with Troy. The effort he puts to take care of contractors is great. My favorite store for sure.
      by
        Employees and managers are completely incompetent
        It took an hour and five people to tell me that they couldn’t deliver a riding lawnmower in the time frame that the first employee said they could. It took two managers to figure out that they couldn’t. This was after I had already paid for the purchase. They did refund my money but not the point.
        by
          The employees were very helpful at this store the checker lady at the self checkout was very helpful
          Every time I visit the store it's a positive experience
          by
            • Recommended
            Don’t expect customer service
            Expect to get the run around. And even when you do get someone to help it’s still the run around. Over this place.
            by
              Go to some other location
              Home depot is a good company. However, my experience at 71st Street store was horrible. There were very few associates. Could not find anyone to help and when I found someone, they were not willing to help. Wasted my one hour. I placed order online and recieved a call that product is not available. I told the associate that literally I saw the product yesterday and told him the location and he was like I am sorry. I have found it. So I have to tell him where to look for products in his store. Haha.Go to some other location.
              by
                really good service for a big box store
                paint purchase - perfect match when dried, really good service.
                by
                  • Recommended
                  Home Depot customer service department.
                  I know that Tiphanie Help me with my order and was very pleasant and found all my information about my pick up order. You have an amazing customer service and Tiphanie was very helpful I didn’t catch the other lady that was working with her at the time, but she was very helpful too. I just wanted to thank everybody who works in customer service How pleasant they are to work with thank you
                  by
                    • Recommended
                    Plumbing Nightmare OVER!
                    I was greeted immediately upon entering the store, and was kindly directed to the aisle I was looking for (I had my item pulled up in the HD app). After realizing I had follow up questions, one of the nicest ladies I have ever had the pleasure of speaking to made time-saving recommendations on an additional couple of items that made my bathtub drain pipe drama finally CEASE! I wish I could remember her name, but I will never forget her service! I will be back!
                    by
                      • Recommended
                      The manager that helped me was exceptional and made the sale super helpful
                      I've wrote 2 messages, hoping you can find Em. The manager that had assisted me was exceptionally helpful. I called every home depot in Tulsa and did not get half of the amount of help kindness that he had given me. I buy tons of things and customer service is a very big thing that makes me buy or not. Buy things from a company. And you'll need to give that man a raise. He is a very good employee to y'all i could tell it was not just about the company, but helping the customer and that is highly appreciated to me i live an hour and 30 mins from there so this was my first experience with him, and it was amazing
                      by
                        • Recommended
                        Cashier was AMAZING!!
                        I cannot remember a time when I had a more pleasant shopping experience up to and including checking out. My cashier was patient w/me regarding my coupons and explained everything so well. She was AMAZING! along with all the other employees.
                        by
                          • Recommended
                          Every employee was super nice and helpful!
                          We were looking around and each employee we asked a question of was happy to provide an answer or suggestion. They were friendly and happy to help.
                          by
                            • Recommended
                            Poor service
                            I purchased a security door and had Home Depot to install the door. They sent contractor who did not installed the security door properly. Spoke to manager few time and she did not help at all to resolve the issue and then I was told to get the door fix from someone else and Home Depot will refund $100. I got the security door fixed but still haven’t seen the refund yet. Horrible service, I would never buy anything from Home Depot.
                            by
                              Recently store looks clean, staff looks like on a mission to help
                              I buy tools, when there has been a issue staff is willing to help. Christian, Tim 👍👍
                              by
                                • Recommended
                                Every Thing for Home
                                I'm so glad there's a store where I can find almost everything for my house.
                                by
                                  • Recommended
                                  Blind purchase
                                  Racheal was the associate we we worked with. We were extremely pleased with her help 5 stars.
                                  by
                                    • Recommended
                                    Bad experience
                                    It took a month to get things we bought then deliver and install was a complete disaster. I had to install my own dishwasher because installer did not know how too
                                    by
                                      Great service
                                      Ben Benitez was very patient with me. I was stressed having to buy a washing machine and 12 months no interest offer on my card really helped.
                                      by
                                        • Recommended
                                        The right stuff at the best price and competant staff
                                        Perfect experience. Bought tool cabinet and chest at a good price and got signed up for a Veteran's discount. Thank Bri and Home Depot.
                                        by
                                          • Recommended
                                          Honda, self propelled push mower
                                          Jayden on the phone answered so many questions and was very polite and did research for me , to help with my overthinking brain for a good decision. The young man that helped in the store was just as good and helpful caring out mower, can’t remember his name ??
                                          by
                                            • Recommended
                                            Quick, courteous and helpful
                                            Associate assisted me in completing an online order that I was having great difficulty with.
                                            by
                                              • Recommended
                                              Military discount
                                              I have registered for the discount and not been able to get it to show up at the store when shopping. I have tried several times to check and recheck everything in my file and the account shows I'm approved. However, it just doesn't seem to work.
                                              by
                                                Great helpful informed customer service staff on this counter
                                                See above title that explains it all.
                                                by
                                                  • Recommended
                                                  Experience counts!
                                                  Replacing an older 2014 faux wood blind. Charlie in. The window blind area was of immense help and his experience was very valuable in choosing color of this new larger blind to match those on my side windows. He worked with me every step of the way with patience. I was very appreciative.
                                                  by
                                                    • Recommended
                                                    Customer service and employees
                                                    One of the best customer service experiences I’ve ever had! In multiple departments. Very helpful and attentive!
                                                    by
                                                      • Recommended
                                                      Great Facility
                                                      From the time I entered to finding my purchase. The staff was friendly and eager to help. I truly appreciate the knowledge base at this store.
                                                      by
                                                        • Recommended
                                                        Great employee
                                                        Chandler Gatewood was very friendly and kind! So happy for employees like him :)
                                                        by
                                                          Prompt and detailed help and advice with projects.
                                                          Employees always available to address my questions and theories to fix an issue.
                                                          by
                                                            • Recommended
                                                            Great staff!
                                                            Staff is very friendly and helpful. They made my experience in the store great and full of joy!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 896 reviews

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