#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)977-7604

Rental Center

(718)977-7610

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Location

13220 Merrick Blvd

Jamaica, NY 11434

map preview

Upcoming Workshops

Customer Store Reviews

  • 4.4 out of 585 reviews
88%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (585)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 585 reviews
My Self Installed Florida Home Flooring Project
Home Depot is my home away from home. I purchased my flooring from one of their stores and was able to do the job myself.
by
    • Recommended
    Scavenger hunt
    Thank you to Karen the cashier and Yvonne the sales associate. It was a task to find an item that was listed in the store but not on the shelves in plain view. I’m glad know one gave up the search. Also, thank you Ki driving the lift to get the found product which was on the highest shelve in the store on a crate. Now I get to take the product home for the contractor to install on time.
    by
      • Recommended
      Great selection of plants!
      I bought a hanging plant yesterday and it looks great in my kitchen window.
      by
        • Recommended
        Clean store with unhelpful employees!
        I love the location of this store but, the employees are lazy to help customers properly. You have to always run them down for help. If you cannot find help they will only turn up if they see you on a ladder. That gets them in trouble so that's when they are helpful in some sections in certain neighborhoods. This store is clean & is hardware heaven but hard to find help in!
        by
          Hospitality
          Your employees are helpful and hospitable. I was so happy to come to a Home Depot that I did not have to walk around to find help. Keep up the good work.
          by
            • Recommended
            Great store for Non-Profits and churches who are looking to save money!
            I did not know I could save money as a non-profit. The workman we hired always made us pay him the cash, and he bought the materials from his Home Depot account. One day, he was unavailable, and we went ourselves. The sales representative at Home Depot told us about a church we could save and set up our account with. We saved over $300 in taxes by providing our 501 (c) (3) document and could buy more material with it to help renovate the church. We love Home Depot and will keep partnering with them for all future repairs and buildings.
            by
              Large store . Well stocked
              I bought Draino for my monthly maintenance of cleaning and clearing my pipes. The Home Depot is my favorite store to buy these items. 2 in 1 is a great deal. Save money .
              by
                • Recommended
                Leonie, the Home Depot store mom
                Leonie treats customers as if they were her children. She finds out everything you need and offers suggestions she feels will be beneficial to your project. With prices on the rise, I appreciate how she showed which products had the best value.
                by
                  • Recommended
                  Theft
                  The very people put at the store to stop shop lifting are coming the crime of allowing their friends and family to walk out the door with crates of things
                  by
                    Helpful retail assistants
                    I made two visits prior to making a decision regarding a gas range. I was assisted several excellent workers including Ms.P. Budhoo. She was knowledgeable, efficient and friendly.
                    by
                      • Recommended
                      Pure cheats
                      This store delivered me stuff with open seals. How poor quality is there. They returned it right away admitted that it should never have been delivered. Then they proceeded on giving me something with an open seal again. What cheats. They make a mockery of Home Depot BBB needs to see what’s happening
                      by
                        none
                        staff never available
                        by
                          Beware of offers.
                          I was offered the credit card in which I applied. When I received the credit card. I made one purchase as time went by. I noticed I was still paying. I figured I had paid it off by then recently going into the store to make a payment. It was brought to my attention that the account was also the account of a contractor so apparently the contractor is buying materials and I’m getting the bill, I have no relation with this contractor. I need Home Depot to fix this as soon as possible but they said they cannot do anything I was sent to Citibank Citibank also told me they cannot do anything by Citibank representative. I was given another number to call to try to resolve this issue so right now, I am stuck with a $800 contract bill that I have nothing to do with. What am I to do , because at this point, I refuse to pay for a bill
                          by
                            Awesome workers
                            Helpful people employed here especially in the tile area
                            by
                              • Recommended
                              Staff, SMDH
                              Staff is terrible!! Sometimes shopping here is a horror. Staff is clueless, you need more secret shopper's. You can hire me.
                              by
                                Nice experience overall
                                Had a good experience at the store on a recent visit. Staff is helpful and friendly and the store is generally well stocked and easy to navigate.
                                by
                                  • Recommended
                                  Eye Contact Avoidance
                                  I bought eight 50-pound bags of sakrete fast-set concrete and four 60-pound bags of sakrete all-purpose gravel. As I stood there, struggling to lift these sacks, on three occasions a different male employee passed me without offering assistance. The kept their heads straight, avoided eye-contact, and sped-up as if they were on an urgent mission. This is not the first time I have witnessed this kind of "avoidance" tactics displayed at this home depot. Sometimes I only come here because it's nearby, BUT, this location is not my first choice due to their lack of proper customer service.
                                  by
                                    Washer & dryer
                                    Mervette helped me to select what I needed and it was such a pleasant experience. She was kind, helpful, friendly and provided the best customer service.
                                    by
                                      • Recommended
                                      GREAT CUSTOMER SERVICE
                                      .She's very attentive.She greets me.She asks me anything else Homedepot needs more Cashiers like Judith. She is always pleasant and knowledgeable about all products that are sold at Homedepot .
                                      by
                                        • Recommended
                                        Love this store
                                        This store is always nicely stocked and very neat
                                        by
                                          • Recommended
                                          HOSTILE/DISHONEST
                                          Unfortunately this store has staff that are very hostile and unwilling to assist. They either hide from you or look disgusted when you request assistance. Also, they are very dishonest when it comes to store policy. A customer service rep refused to hand me back my store credit card because it was empty whereas at other stores the cashier would hand it back to me. Also, self checkout doesn't ask to keep your card as well.
                                          by
                                            Great customer service and care
                                            Cheldon provided excellent customer service.
                                            by
                                              • Recommended
                                              Cashier keeps preventing me from getting my email receipt
                                              Twice now a certain cashier has pressed buttons at check out inexplicably preventing me from getting an email receipt. I cannot recommend this store.
                                              by
                                                Good services
                                                Good service to install
                                                by
                                                  Great workers, helpful environment, nice people
                                                  I brought multiple items from the place and they were exactly what I wanted.
                                                  by
                                                    • Recommended
                                                    Very organized quality products
                                                    Good quality plants and I usually purchase most of my house plants here
                                                    by
                                                      • Recommended
                                                      Always great.excellent service
                                                      I bought so many things for renovation.everything was excellent.
                                                      by
                                                        • Recommended
                                                        Excellent workers
                                                        All the staff were helpful
                                                        by
                                                          • Recommended
                                                          Laundry detergent
                                                          Best customer service I was shock. Cashier kiana thanks
                                                          by
                                                            • Recommended
                                                            Modern light switch!
                                                            I bought a touch about 6 months ago. And it's now a not working switch. I cannot find the receipt, so now I'm stock with it, I had to use old school switch
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 585 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              101 Green Acres Road

                                                              Valley Stream, NY 11581

                                                              2.09 mi

                                                              Rental Center

                                                              Pro Service Desk

                                                              (516)256-1420

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              92-30 168th Street

                                                              Jamaica, NY 11433

                                                              2.68 mi

                                                              Rental Center

                                                              (718)557-6968

                                                              Pro Service Desk

                                                              (718)557-6962

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              11220 Rockaway Blvd

                                                              South Ozone Park, NY 11420

                                                              3.62 mi

                                                              Rental Center

                                                              (718)529-7273

                                                              Pro Service Desk

                                                              (718)529-7298

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm