#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)977-7604

Rental Center

(718)977-7610

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Location

13220 Merrick Blvd

Jamaica, NY 11434

map preview

Upcoming Workshops

Customer Store Reviews

  • 4.4 out of 586 reviews
88%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (586)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 586 reviews
Never to busy when I go there to shop.
Never to busy when I go there to shop.
by
  • Verified Purchase
  • Recommended
All home depot is great and have everything
All home depot is great and have everything
by
  • Verified Purchase
  • Recommended
Great store, great people working there, especially Mervette!!!
Great store, great people working there, especially Mervette!!!
by
  • Verified Purchase
  • Recommended
Great customerservice, stocked well and always clean.
Great customerservice, stocked well and always clean.
by
  • Verified Purchase
  • Recommended
Cashier was very helpful
Cashier was very helpful
by
  • Verified Purchase
  • Recommended
FIX THE SELF CHECKOUT REGISTERS AND HAVE YOUR EMPLOYEES OPEN THE REGULAR REGISTERS FOR A FASTER C...
FIX THE SELF CHECKOUT REGISTERS AND HAVE YOUR EMPLOYEES OPEN THE REGULAR REGISTERS FOR A FASTER CHECK OUT!!!
by
  • Verified Purchase
The cashier - Joslyn - was very welcoming, fast, and courteous.
The cashier - Joslyn - was very welcoming, fast, and courteous.
by
  • Verified Purchase
  • Recommended
Staff is friendly when you can find them. The store is dirty with trash overflowing out of the ga...
Staff is friendly when you can find them. The store is dirty with trash overflowing out of the garbage cans at the entrance. Self-checkout is out of service, prepare to wait in line.
by
  • Verified Purchase
The employees and customer service reps are all very friendly always helpful always smiling. Make...
The employees and customer service reps are all very friendly always helpful always smiling. Makes the whole shopping experience a very smooth and fun shopping experience Kayla and her team of very experienced employees.
by
  • Verified Purchase
  • Recommended
The store was neat and clean and products were easy to find. The sales person Audrey Frierson wa...
The store was neat and clean and products were easy to find. The sales person Audrey Frierson was very helpful and courteous.
by
  • Verified Purchase
  • Recommended
This is maybe the worst store on jamaica no one there to help when customers are walking around s...
This is maybe the worst store on jamaica no one there to help when customers are walking around store for hours when they can find things easily for help. No one there to assist. I was walking out the store angry when a cashier girl was asking me if I found everything i needed and i started to complain she left to go help me and i got everything i needed. Thank u very much i did your survey just to let you know. why does a cashier have more knowledge on products that people in their own departments dont know. Every associate i asked for help said to ask someone else except for this little girl who came and offered her assistance on her own without me asking. The store was not clean but i saw her sweeping all by herslef and no asociates were not helpful at all except for her
by
  • Verified Purchase
The design consultants in the Kitchen & Bath area were extremely helpful and friendly. .
The design consultants in the Kitchen & Bath area were extremely helpful and friendly. .
by
  • Verified Purchase
  • Recommended
Great service and hospitality.
Great service and hospitality.
by
  • Verified Purchase
  • Recommended
Tanisha Holland was friendly and extremely polite
Tanisha Holland was friendly and extremely polite
by
  • Verified Purchase
  • Recommended
The appliances department has a knowledgeable young man who takes his time to research all the fa...
The appliances department has a knowledgeable young man who takes his time to research all the facts about your product, gives you all the pros and cons, is attentive to your needs, patient, pleasant; genuine. We did not know much about the product we wanted to purchase, when he detected that, he schooled us. Some salesperson in other places look so tired and annoyed, or so pushy to make a sale tbat eithr way, you are afraid to approach them. Not there! They sit with you to discuss everything and answer your questions. Thank you
by
  • Verified Purchase
  • Recommended
The store was clean and employees everywhere to assist like Kwamia, Carline
The store was clean and employees everywhere to assist like Kwamia, Carline
by
  • Verified Purchase
  • Recommended
Store #1238 is very organized and clean. Products are easy to find. Sales people are very helpful...
Store #1238 is very organized and clean. Products are easy to find. Sales people are very helpful and pleasant. We bought a refrigerator, and we a great sales person, his name is Tajon. He was very patient and courteous to me and my sister, we had a lot of questions, since we hadn't bought a refrigerator in over 20 years, he took his time to explain and answer our questions. This is my home store and I shop there for all my household appliances, paint, anything that needs repaired or replace that's where we shop. By the way our refrigerator was delivered and it was more than what we expected, since the model we wanted was not on display in the store.
by
  • Verified Purchase
  • Recommended
I would've given five stars, but didn't get my Veterans discount, even though I asked for it, and...
I would've given five stars, but didn't get my Veterans discount, even though I asked for it, and produced ID stating such..
by
  • Verified Purchase
  • Recommended
Customer service rep Novlet took me to many locations and departments to track down my item. Ther...
Customer service rep Novlet took me to many locations and departments to track down my item. There was no aisle/bin location on the website. She actually tracked it down to a random box on a random shelf. That was so above and beyond any of my expectations. Knowing that there were many available in the next store, she would t give up until she found it. The whole process took less than 10 minutes and we treked around many locations. I was in complete disbelief when she located it!
by
  • Verified Purchase
The store was clean. Things are not easy to find but friendly and helpful staff kind of mitigate ...
The store was clean. Things are not easy to find but friendly and helpful staff kind of mitigate that
by
  • Verified Purchase
  • Recommended
STORE EMPLOYEE BY THE NAME OF OMANE PROVIDED AMAZING CUSTOMER SERVICE ON MULTIPLE OCCASTIONS. STO...
STORE EMPLOYEE BY THE NAME OF OMANE PROVIDED AMAZING CUSTOMER SERVICE ON MULTIPLE OCCASTIONS. STORE IS CLEAN AND INVITING TO CUSTOMERS.
by
  • Verified Purchase
  • Recommended
I like to thank Xena for providing outstanding customer service. Definitely needs to be promoted ...
I like to thank Xena for providing outstanding customer service. Definitely needs to be promoted to a management position.
by
  • Verified Purchase
  • Recommended
Friendly customer service
Friendly customer service
by
  • Verified Purchase
  • Recommended
It's clean and the people are extremely helpful. They make for a nice shopping experience
It's clean and the people are extremely helpful. They make for a nice shopping experience
by
  • Verified Purchase
  • Recommended
Cashier Maylan 1238 00008 80864. She was friendly and helpful too
Cashier Maylan 1238 00008 80864. She was friendly and helpful too
by
  • Verified Purchase
  • Recommended
Okay
Okay
by
  • Verified Purchase
  • Recommended
Friendly staff and very knowledgeable of the products and where to find them.
Friendly staff and very knowledgeable of the products and where to find them.
by
  • Verified Purchase
  • Recommended
I got what I went there for.
I got what I went there for.
by
  • Verified Purchase
  • Recommended
I got what I went for.
I got what I went for.
by
  • Verified Purchase
  • Recommended
This Home Depot store is only good for you if you already know what you want, how to use it & whe...
This Home Depot store is only good for you if you already know what you want, how to use it & where to locate it in the store. If you ask for assistance from an employee, there’s a significant chance that you will be disturbing someone who doesn’t care about your needs. On the off chance that he or she decides to help, they will have to go and search for the one employee who might know the answer to your question. Management has a big job ahead of them if they even care about fixing the service here.
by
  • Verified Purchase
Showing 1-30 of 586 reviews

Nearby Stores

Find Another Store

101 Green Acres Road

Valley Stream, NY 11581

2.09 mi

Rental Center

Pro Service Desk

(516)256-1420

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

92-30 168th Street

Jamaica, NY 11433

2.68 mi

Rental Center

(718)557-6968

Pro Service Desk

(718)557-6962

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

11220 Rockaway Blvd

South Ozone Park, NY 11420

3.62 mi

Rental Center

(718)529-7273

Pro Service Desk

(718)529-7298

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm