#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)977-7604

Rental Center

(718)977-7610

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Location

13220 Merrick Blvd

Jamaica, NY 11434

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Upcoming Workshops

Customer Store Reviews

  • 4.4 out of 586 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (586)
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Showing 1-30 of 586 reviews
Very Easy Going
I easily found what I wanted. The store was easy to navigate.
by
  • DIY
  • Verified Purchase
  • Recommended
ok
CARLINE helped me with discontinued whiteoak flooring i was looking for got 50 cases of it flooring manager had it brought in from other stores she also helped on latest purchase
by
  • Pro
  • Verified Purchase
  • Recommended
Poor Service on a Rainy day
It was early in the morning and the store appearance was well maintained.
by
  • Pro
  • Verified Purchase
  • Recommended
Great customer service!
This Home Depot location is well run by very professional staff who care and go above and beyond to assist customers.
by
  • Verified Purchase
  • Recommended
great store
guy knows his craft. cashier helpful and friendly.
by
    • Recommended
    Great store experience
    THIS LOCATION IS CLEAN GREAT AND VERY FRIENDLY EMPOLYEE WORKING TO HELP YOU WITH YOUR SHOPPING NEEDS
    by
    • Pro
    • Verified Purchase
    • Recommended
    Great place to shop and a great experience, great price.
    Clean and great positive environment; excellent customer service.
    by
    • Verified Purchase
    • Recommended
    Good Store Experience
    Store associates were available when I was in need of a product explanation.
    by
    • Verified Purchase
    • Recommended
    Unable to make a large ticketed item purchase
    The Associate was very helpful and knowledgeable about the LED light bulbs. However, no one was available to help me purchase a Gas Dryer.
    by
    • Verified Purchase
    • Recommended
    Great Store and Employee Review
    The store is always clean and neat and the employees are always helpful.
    by
    • Verified Purchase
    • Recommended
    Bad store experience
    The store is Home depot, in terms of recommending the store to others, there is not much of a choice and maybe this is why we are treated this way in our own community. This is one bad apple that does not need to be working at the Home depot. Nasty and rude.
    by
    • Pro
    • Recommended
    Great customer service
    I went to buy appliances and the only associate available in that area was busy, but Ray another associate was passing by and came to the rescue. I don't think that he was an expert in the area, but he helped me decide what to buy. I had an idea what to get and then he made my life easier by telling me about the bundle LG program. I saved more than $500 and I'm getting my $200 rebate. Thank you Ray! You helped no matter if that was your area or not.
    by
      • Recommended
      I felt satisfied and was treated professionally.
      I assumed the return process would be lengthy. However, the individual was courteous, knowledgeable and friendly. I found the workers to be attentive and extremely helpful. The store was clean and stocked the materials that I required.
      by
      • Pro
      • Recommended
      It is a nice store ,i have always bean able to purchase all i need in that store
      the availability off things that i needed made life much easier for me , i must say each time i needed help, in locating an item there was someone always a step away to assist.
      by
      • Pro
      • Recommended
      SATISFIED CUSTOMER
      THIS STORE WAS CLEAN, WELL STOCKED AND ORGANIZED. MY ONE CONCERN IS THE FACT THAT EACH TIME I SHOP AT THIS PARTICULAR STORE, UPON EXITING, THERE IS A SECURITY PERSON WAITING TO CHECK AND MARK MY RECEIPT. WITHOUT MY HAVING TO ASSUME THE REASON FOR THIS PRACTICE, I WOULD LIKE TO BE INFORMED AS TO WHY THIS PRACTICE IS PERFORMED AT THIS STORE AND NOT AT VARIOUS OTHER STORE LOCATIONS.
      by
        • Recommended
        Friendly and helpful staff
        The associates were extremely helpful. I was in and out of the store with all I needed in 15 minutes.
        by
        • DIY
        • Recommended
        Experienc at Springfield Gardens Store Location
        THE ASSOCIATES WERE COURTEOUS AND HELPFUL. THEY EXPEDITED MY VISIT.
        by
        • Pro
        • Recommended
        4 stars 5 stars
        Visit was great and all Asscoiates seem happy floors were clean and clear of debris, announcements were being made about roofing , gutters , kitchens/baths
        by
          • Recommended
          Overall great experience
          The associate Georgia went above and beyond to assist me with my checkout and item(s) purchase.
          by
            • Recommended
            Wonderful Store Experience
            This is a great store. The staff are helpful and friendly.
            by
            • DIY
            • Recommended
            First experience
            The store associate Elizabeth, was excellent. Respectful and pleasant Thank you for this experience
            by
              • Recommended
              Very good
              I was very happy to be able to get the paint I was looking for , I only had a small sample I had scaped from the wall and the lady was able get a match and make a gallon for me. That in it self was wonderful
              by
              • DIY
              • Recommended
              Good customer service
              The sale associate went above and beyond. He made sure were happy before he left
              by
                • Recommended
                Had a great experience
                Was to look for items Cashier Alisha was helpful and kind to me reassuring I had everything. Keep up the great work guys
                by
                  • Recommended
                  5 stars from me means a lot
                  I am a woman who dread going to hardware stores, I'd rather shop for shoes . I was surprise to see how spacious and also children friendly this location was. shopping at this location was like home depot for dummies, because it is impossible for you not to fine what your looking for. great customer service and their attitude was genuinely friendly and attentive. anyways this location received a 5 star because i was literally there shopping and my 9 year old niece didn't even complain.
                  by
                    • Recommended
                    Decent store
                    Staff is friendly store is mostly clean. Nothing bad to say about my experience the few times I shopped there.
                    by
                      • Recommended
                      Generally, it is difficult to find someone to help you. A greater focus on customer satisfaction and caring for customer needs would be helpful.
                      I would recommend this store because it has most things needed for homeowners at a reasonable price. My recommendation is not based on my overall satisfaction with the shopping experience.
                      by
                        • Recommended
                        Pro deck
                        Always friendly, able to meet the task,and get you & out with out a hassel...
                        by
                          • Recommended
                          Watch your checkout bag
                          When you go to a cashier for checkout at this store you must watch and check your bag before you leave otherwise you may end up like I did. Get home minus the most important product you need from a store that is on your way home thinking you are saving yourself time only to find out you will have to go back out and repurchase what you already purchased from another store. What a waste of time and money. In the future I will likely just make one trip to Lowes even though it's out of my way. This way I'm sure I will get home with everything I purchased.
                          by
                          • DIY
                          Good
                          Products and employees were helpful and easy to find!
                          by
                            • Recommended
                            Showing 1-30 of 586 reviews

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